# Plex isnt Updating

**URL:** <https://forums.plex.tv/t/plex-isnt-updating/902224>\
**Category:** General Discussions\
**Created:** [January 13, 2025, 8:15pm UTC](https://forums.plex.tv/t/plex-isnt-updating/902224 "2025-01-13T20:15:43Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![schalkswanepoel](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@schalkswanepoel](https://forums.plex.tv/u/schalkswanepoel)\
**Post date:** [January 13, 2025, 8:15pm UTC](https://forums.plex.tv/t/plex-isnt-updating/902224/1 "2025-01-13T20:15:43Z")

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I’m clicking on the arrow which appears when there is a new update. Then i select download update and install update. Then it gives me the page where it says it might take a few minutes .but no matter how long u leave it (anything from few minutes to a full day) after u click try to reconnect it shows u that ur still on the previous version and u can update…what can the problem be…it’s been doing this for a while so im behind by a few udates

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 14, 2025, 12:08am UTC](https://forums.plex.tv/t/plex-isnt-updating/902224/2 "2025-01-14T00:08:50Z")

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On what platform are you experiencing this, and for which particular app (server, player…)?

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**Author:** ![schalkswanepoel](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@schalkswanepoel](https://forums.plex.tv/u/schalkswanepoel)\
**Post date:** [January 14, 2025, 7:38pm UTC](https://forums.plex.tv/t/plex-isnt-updating/902224/3 "2025-01-14T19:38:18Z")

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o sorry i totally forgot to mention that…Its on windows 11 and its my server

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 14, 2025, 10:45pm UTC](https://forums.plex.tv/t/plex-isnt-updating/902224/4 "2025-01-14T22:45:24Z")

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Have you tried manually installing the update from Plex‘s download page?

[https://www.plex.tv/media-server-downloads/?cat=computer&plat=windows](https://www.plex.tv/media-server-downloads/?cat=computer&plat=windows)

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**Author:** ![schalkswanepoel](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@schalkswanepoel](https://forums.plex.tv/u/schalkswanepoel)\
**Post date:** [January 15, 2025, 4:51pm UTC](https://forums.plex.tv/t/plex-isnt-updating/902224/5 "2025-01-15T16:51:23Z")

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maybe a stupid qeustion…but wil all my stuff be fine…wont i loose my stuff

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 15, 2025, 5:25pm UTC](https://forums.plex.tv/t/plex-isnt-updating/902224/6 "2025-01-15T17:25:08Z")

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Updating the program won’t delete/change your server’s data directory.

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**Author:** ![schalkswanepoel](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@schalkswanepoel](https://forums.plex.tv/u/schalkswanepoel)\
**Post date:** [January 15, 2025, 6:49pm UTC](https://forums.plex.tv/t/plex-isnt-updating/902224/7 "2025-01-15T18:49:44Z")

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seems to have worked …thx for help

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 15, 2025, 6:50pm UTC](https://forums.plex.tv/t/plex-isnt-updating/902224/8 "2025-04-15T18:50:33Z")

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