# Plex just trashed all my metadata

**URL:** <https://forums.plex.tv/t/plex-just-trashed-all-my-metadata/775749>\
**Category:** General Discussions\
**Created:** [February 10, 2022, 6:40pm UTC](https://forums.plex.tv/t/plex-just-trashed-all-my-metadata/775749 "2022-02-10T18:40:13Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![T\_Paul\_Jones](https://avatars.discourse-cdn.com/v4/letter/t/76d3ee/32.png) [@T\_Paul\_Jones](https://forums.plex.tv/u/T_Paul_Jones)\
**Post date:** [February 10, 2022, 6:40pm UTC](https://forums.plex.tv/t/plex-just-trashed-all-my-metadata/775749/1 "2022-02-10T18:40:13Z")

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I so wish Plex would respect my metadata. I’ve spent years curating a large video collection, which Plex regularly deletes bits from but has now declared total war on. All those images I created and all that text. I paid for my lifetime subscription. Bah! Really upset.

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**Author:** ![T\_Paul\_Jones](https://avatars.discourse-cdn.com/v4/letter/t/76d3ee/32.png) [@T\_Paul\_Jones](https://forums.plex.tv/u/T_Paul_Jones)\
**Post date:** [February 10, 2022, 6:47pm UTC](https://forums.plex.tv/t/plex-just-trashed-all-my-metadata/775749/2 "2022-02-10T18:47:56Z")

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Also hate the way it changes my text. Things like “DNA”, it changes to “Dna” and “The” to “the”. Also, for ages it wanted portrait posters, so I did portrait posters, but now, if it matches a video wrongly, which it does frequently, it displays my portrait posters in landscape, which looks rubbish.

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**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\
**Post date:** [February 10, 2022, 7:12pm UTC](https://forums.plex.tv/t/plex-just-trashed-all-my-metadata/775749/3 "2022-02-10T19:12:43Z")

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What type of library did this happen to?

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**Author:** ![T\_Paul\_Jones](https://avatars.discourse-cdn.com/v4/letter/t/76d3ee/32.png) [@T\_Paul\_Jones](https://forums.plex.tv/u/T_Paul_Jones)\
**Post date:** [February 10, 2022, 7:28pm UTC](https://forums.plex.tv/t/plex-just-trashed-all-my-metadata/775749/4 "2022-02-10T19:28:01Z")

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I don’t understand the question. My Plex library?

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**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\
**Post date:** [February 10, 2022, 7:31pm UTC](https://forums.plex.tv/t/plex-just-trashed-all-my-metadata/775749/5 "2022-02-10T19:31:14Z")

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Yes, when you configure a library, you must pick a type. Which type is the one you’re having issues with? You can also see this if you edit the library; it’s on the first tab.

![image](https://global.discourse-cdn.com/plex/original/4X/b/7/5/b75df2a00ddce6a0d33cf56b9c865398c745dc0e.png)

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<div class="post-metadata">

**Author:** ![T\_Paul\_Jones](https://avatars.discourse-cdn.com/v4/letter/t/76d3ee/32.png) [@T\_Paul\_Jones](https://forums.plex.tv/u/T_Paul_Jones)\
**Post date:** [February 10, 2022, 7:33pm UTC](https://forums.plex.tv/t/plex-just-trashed-all-my-metadata/775749/6 "2022-02-10T19:33:29Z")

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Yeah, it’s movies.

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<div class="post-metadata">

**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\
**Post date:** [February 10, 2022, 7:42pm UTC](https://forums.plex.tv/t/plex-just-trashed-all-my-metadata/775749/7 "2022-02-10T19:42:08Z")

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Ah, that might explain it. There’s an ongoing thread around here somewhere where folks have noted that their movies are becoming unmatched. There were some scanner changes which exacerbated this, but the underlying cause is generally that folks aren’t following Plex’s recommended naming and organization guidelines for their movies. The common refrain is “but it used to work fine, I haven’t changed anything.” And that’s valid, to a point. But if the guidelines were followed to begin with, it likely wouldn’t be an issue. I’m not saying that’s the issue in your case, just an observation regarding similar issues.

I’ll leave this here just in case it helps.

> **[Naming and organizing your Movie files | Plex Support](https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/)**
>
> The scanners and metadata agents used by Plex will work best when your major types of content are separated from...

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**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Post date:** [February 10, 2022, 7:43pm UTC](https://forums.plex.tv/t/plex-just-trashed-all-my-metadata/775749/8 "2022-02-10T19:43:47Z")

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Let’s take one thing at a time.

Which agent/scanner are you using on the library? Did you happen to upgrade the library recently to the new modern plex agent?

If I was to guess as there is little to go on from your post and the fact your posters are showing wonky it’s mostly likely due to the movies not being matched correctly. So I’d check that first.

Next I’d check your naming convention of your movies. Plex has made some recent scanner changes which may have had a negative effect of stuff is not named well for what plex expects regardless if it was okay previously.

Maybe upload a fresh copy of your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) so someone can deep dive and see what’s happening.

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<div class="post-metadata">

**Author:** ![T\_Paul\_Jones](https://avatars.discourse-cdn.com/v4/letter/t/76d3ee/32.png) [@T\_Paul\_Jones](https://forums.plex.tv/u/T_Paul_Jones)\
**Post date:** [February 10, 2022, 9:53pm UTC](https://forums.plex.tv/t/plex-just-trashed-all-my-metadata/775749/9 "2022-02-10T21:53:46Z")

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I don’t like Plex’s naming convention. My library has other uses and Plex’s naming convention is not suitable for those. All I ask is that Plex respects my naming and meta data. I’ve saved my Plex App Data and I’ll try to update from that. Otherwise I’ll look for other solutions. Plex have got my money so I suppose they no longer care about me. I’m not alone here, I know other Plex users get upset by this.

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**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Post date:** [February 10, 2022, 9:57pm UTC](https://forums.plex.tv/t/plex-just-trashed-all-my-metadata/775749/10 "2022-02-10T21:57:21Z")

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> [@T\_Paul\_Jones](#):
>
> I don’t like Plex’s naming convention. My library has other uses and Plex’s naming convention is not suitable for those.

Unfortunately then you have your answer. Nothing much anyone can do to help.

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**Author:** ![Divideby0](https://avatars.discourse-cdn.com/v4/letter/d/74df32/32.png) [@Divideby0](https://forums.plex.tv/u/Divideby0)\
**Post date:** [February 11, 2022, 6:06am UTC](https://forums.plex.tv/t/plex-just-trashed-all-my-metadata/775749/11 "2022-02-11T06:06:17Z")

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Unlike TV Shows, Movie libraries ought to be workable with your own naming scheme, assuming you aren’t (for some reason) using a naming scheme that looks like a TV SHOW (S01E02, for example), in which case Plex will ignore it. Doing your own schema does mean you are likely to have a LOT of mismatched movies, and it’d be hard to tell which movies are improperly matched, since you can’t see the Plex confidence score on how well a movie matched.

Too bad about Plex messing with your collection. If you made the library a “Personal Videos” library, it might not mess with the videos, since it’s assumed you have nothing to match your kid’s piano recital to in the first place, and you can set your own metadata with )hopefully) it never being messed with again. I’m curious to hear an example of your preferred naming schema for movies though, if you don’t mind sharing.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 12, 2022, 6:06am UTC](https://forums.plex.tv/t/plex-just-trashed-all-my-metadata/775749/12 "2022-05-12T06:06:43Z")

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