# Plex keep sleeping?

**URL:** <https://forums.plex.tv/t/plex-keep-sleeping/865991>\
**Category:** Plex Media Server\
**Tags:** server-windows, apple-tv\
**Created:** [January 11, 2024, 10:53pm UTC](https://forums.plex.tv/t/plex-keep-sleeping/865991 "2024-01-11T22:53:17Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![spectrum53](https://avatars.discourse-cdn.com/v4/letter/s/ec9cab/32.png) [@spectrum53](https://forums.plex.tv/u/spectrum53)\
**Post date:** [January 11, 2024, 10:53pm UTC](https://forums.plex.tv/t/plex-keep-sleeping/865991/1 "2024-01-11T22:53:17Z")

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Server Version#:latest  
Player Version#:latest  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

Hi,

Not sure what’s happening but after about two hours of no activity, Plex would go to “sleep” or lose connection.. When I try to watch a movie, Plex would show “No Content.” I go down each movie category, I see the wheel spinning and it would then display “No Content.” Only after I log back into the Nuc, Plex would then wake up and show all the movies again.

The sleep mode on my Windows 10 Nuc is disabled. So the NUC is always on. So this shouldn’t be happening.

Does anyone have any idea on how I can fix this?

Thanks.

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**Author:** ![spectrum53](https://avatars.discourse-cdn.com/v4/letter/s/ec9cab/32.png) [@spectrum53](https://forums.plex.tv/u/spectrum53)\
**Post date:** [January 12, 2024, 3:57pm UTC](https://forums.plex.tv/t/plex-keep-sleeping/865991/2 "2024-01-12T15:57:14Z")

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Anyone?

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [January 12, 2024, 5:46pm UTC](https://forums.plex.tv/t/plex-keep-sleeping/865991/3 "2024-01-12T17:46:16Z")

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Are the media files on the nucs internal drive or a external/network drive? If so is the drive possibly going to sleep?

Are you running Plex as a service?

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**Author:** ![joeboydotnet](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/joeboydotnet/32/315891_2.png) [@joeboydotnet](https://forums.plex.tv/u/joeboydotnet)\
**Post date:** [January 13, 2024, 3:29pm UTC](https://forums.plex.tv/t/plex-keep-sleeping/865991/4 "2024-01-13T15:29:26Z")

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Go into the network adaptor and turn off the allow sleep.

Device manager \> Network Adaptors  
right click the adaptor and click Properties  
under power management untick “allow the computer to turn off device to save power”

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<div class="post-metadata">

**Author:** ![spectrum53](https://avatars.discourse-cdn.com/v4/letter/s/ec9cab/32.png) [@spectrum53](https://forums.plex.tv/u/spectrum53)\
**Post date:** [January 15, 2024, 6:04pm UTC](https://forums.plex.tv/t/plex-keep-sleeping/865991/5 "2024-01-15T18:04:32Z")

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The media files are on a NAS. They’re not in the nuc. The NAS does go to sleep too but wakes up when I log into the nuc.

I’m not sure if I’m running Plex as a service or not. How can I tell?

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<div class="post-metadata">

**Author:** ![spectrum53](https://avatars.discourse-cdn.com/v4/letter/s/ec9cab/32.png) [@spectrum53](https://forums.plex.tv/u/spectrum53)\
**Post date:** [January 15, 2024, 6:10pm UTC](https://forums.plex.tv/t/plex-keep-sleeping/865991/6 "2024-01-15T18:10:11Z")

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Power management unticked. I’ll let you know if this works.

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<div class="post-metadata">

**Author:** ![spectrum53](https://avatars.discourse-cdn.com/v4/letter/s/ec9cab/32.png) [@spectrum53](https://forums.plex.tv/u/spectrum53)\
**Post date:** [January 17, 2024, 5:14pm UTC](https://forums.plex.tv/t/plex-keep-sleeping/865991/7 "2024-01-17T17:14:42Z")

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Results are in. It didn’t work. Plex still went to sleep after a couple of hours. This is such a weird problem.

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<div class="post-metadata">

**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [January 17, 2024, 5:30pm UTC](https://forums.plex.tv/t/plex-keep-sleeping/865991/8 "2024-01-17T17:30:13Z")

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> [@spectrum53](#):
>
> I’m not sure if I’m running Plex as a service or not. How can I tell?

If you don’t know, you are not. it is a special way to install with third party tools. it allows the server to run even when not logged into a user on Windows.

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<div class="post-metadata">

**Author:** ![spectrum53](https://avatars.discourse-cdn.com/v4/letter/s/ec9cab/32.png) [@spectrum53](https://forums.plex.tv/u/spectrum53)\
**Post date:** [January 17, 2024, 7:20pm UTC](https://forums.plex.tv/t/plex-keep-sleeping/865991/9 "2024-01-17T19:20:37Z")

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Yeah I just install the software the normal way.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 16, 2024, 7:21pm UTC](https://forums.plex.tv/t/plex-keep-sleeping/865991/10 "2024-04-16T19:21:27Z")

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