# Plex Keeps Crashing

**URL:** https://forums.plex.tv/t/plex-keeps-crashing/687699
**Category:** Plex Media Server
**Tags:** server-windows
**Created:** [February 7, 2021, 4:36am UTC](https://forums.plex.tv/t/plex-keeps-crashing/687699 "2021-02-07T04:36:23Z")
**Posts on this page:** 10
**Page:** 3

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### Author: ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [March 2, 2021, 3:33pm UTC](https://forums.plex.tv/t/plex-keeps-crashing/687699/43 "2021-03-02T15:33:15Z")

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> [@ojobson](#):
>
> I then tried uninstalling and reinstalling the Fire TV plex client application. This seems to have solved the issue

It could some old hubs / dashboard configuration that was resulting in a request to the server that caused the crash. Thanks for the feedback

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### Author: ![klishb](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/klishb/32/122182_2.png) [@klishb](https://forums.plex.tv/u/klishb)
#### Post date: [March 30, 2021, 3:58am UTC](https://forums.plex.tv/t/plex-keeps-crashing/687699/44 "2021-03-30T03:58:20Z")

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I’m having the same problem on version 1.22.1.4228. When I opened Plex on my Android phone it would instantly crash the server. I cleared the data from the mobile app and now it works fine. I believe my other Android clients are also crashing it (Fire Sticks). I’ll try to confirm tomorrow.

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### Author: ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [March 30, 2021, 1:45pm UTC](https://forums.plex.tv/t/plex-keeps-crashing/687699/45 "2021-03-30T13:45:24Z")

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> [@klishb](#):
>
> I’ll try to confirm tomorrow.

and please attach the [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) zip covering time of the crash - [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) needs to be enabled (it is by default)

See  
[Reporting issues with Plex Media Server | Plex Support](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/)  
[https://support.plex.tv/articles/200250417-plex-media-server-log-files/](https://support.plex.tv/articles/200250417-plex-media-server-log-files/)

and also look for dmp files within the “Crash Reports” subdirectory for the release - this would be within the Plex Media Server app data area - if you find any - zip and send me the zip by private message referencing the forum post

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### Author: ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [March 30, 2021, 1:47pm UTC](https://forums.plex.tv/t/plex-keeps-crashing/687699/46 "2021-03-30T13:47:23Z")

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I found some uploaded crash reports - which i will refer to the development team

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### Author: ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [March 30, 2021, 2:15pm UTC](https://forums.plex.tv/t/plex-keeps-crashing/687699/47 "2021-03-30T14:15:57Z")

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> [@klishb](#):
>
> I’m having the same problem on version 1.22.1.4228. When I opened Plex on my Android phone it would instantly crash the server. I cleared the data from the mobile app and now it works fine. I believe my other Android clients are also crashing it (Fire Sticks).

The fix is out already in version 1.22.2 of Plex Media Server

See [https://www.plex.tv/media-server-downloads/](https://www.plex.tv/media-server-downloads/)

See [Plex Media Server - #412 by emilybersin](https://forums.plex.tv/t/plex-media-server/30447/412)

- (Hubs) Crash when loading home

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### Author: ![BinaryJay](https://avatars.discourse-cdn.com/v4/letter/b/8dc957/32.png) [@BinaryJay](https://forums.plex.tv/u/BinaryJay)
#### Post date: [March 31, 2021, 12:42pm UTC](https://forums.plex.tv/t/plex-keeps-crashing/687699/48 "2021-03-31T12:42:56Z")

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I’m on the latest beta of PMS on my Shield TV and keep finding my PMS crashed/unresponsive still after initially working for a while.

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### Author: ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)
#### Post date: [April 6, 2021, 12:49pm UTC](https://forums.plex.tv/t/plex-keeps-crashing/687699/49 "2021-04-06T12:49:56Z")

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> [@BinaryJay](#):
>
> PMS crashed/unresponsive

There are a number of fixes for these type of failures in the beta that was released yesterday

See

> [@Plex Media Server](https://forums.plex.tv/t/plex-media-server/30447/419):
>
> Plex Media Server 1.22.2.4282 is now available to Plex Pass users in the Beta update channel. NEW: (Library) Expose both Network and Studio filters for libraries using the Plex TV Series agent beta (#12517) (Web) Updated to 4.54.5 Outbound HTTP connections can now use newer HTTP protocol versions FIXES: (Activities) Fixed a deadlock. (Collections) Collection deletion would fail (Hubs) Crash when loading home (Library) Items could incorrectly appear in On Deck when changing agents or when r…

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### Author: ![ourjunkstuff](https://avatars.discourse-cdn.com/v4/letter/o/e68b1a/32.png) [@ourjunkstuff](https://forums.plex.tv/u/ourjunkstuff)
#### Post date: [April 7, 2021, 8:01pm UTC](https://forums.plex.tv/t/plex-keeps-crashing/687699/51 "2021-04-07T20:01:38Z")

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Remote access breaks after updating to 1.22.2…4282 on Synology NAS. All remote access breaks. I had it working for a few moments after multiple Plex restarts but remote access goes down after only a few moments.

I’d like to roll back to the previous version but Plex makes it nearly impossible to roll back. Easier to sit and wait for a fix in the next update. Any suggestions?

Good Luck

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### Author: ![BinaryJay](https://avatars.discourse-cdn.com/v4/letter/b/8dc957/32.png) [@BinaryJay](https://forums.plex.tv/u/BinaryJay)
#### Post date: [April 8, 2021, 2:23am UTC](https://forums.plex.tv/t/plex-keeps-crashing/687699/52 "2021-04-08T02:23:23Z")

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@sa2000

Unfortunately it became unresponsive overnight last night, and again shortly after I restarted it and got it back up again this morning and was down all day and I’m using 4282.

[Plex Media Server Logs\_2021-04-07\_22-21-39.zip](https://forums.plex.tv/uploads/short-url/wzHtdDpl8ER84ckE4zlNXivUV2k.zip) (445.8 KB)

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<div class="post-metadata">

### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [July 7, 2021, 2:23am UTC](https://forums.plex.tv/t/plex-keeps-crashing/687699/53 "2021-07-07T02:23:44Z")

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