# Plex keeps crashing

**URL:** https://forums.plex.tv/t/plex-keeps-crashing/775888
**Category:** General Discussions
**Created:** [February 11, 2022, 5:45pm UTC](https://forums.plex.tv/t/plex-keeps-crashing/775888 "2022-02-11T17:45:37Z")
**Posts on this page:** 12
**Page:** 1

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### Author: ![Dbearden333](https://avatars.discourse-cdn.com/v4/letter/d/6de8d8/32.png) [@Dbearden333](https://forums.plex.tv/u/Dbearden333)
#### Post date: [February 11, 2022, 5:45pm UTC](https://forums.plex.tv/t/plex-keeps-crashing/775888/1 "2022-02-11T17:45:37Z")

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Hi Tom80h

The servers on both of my computers keep crashing .  
I am unable to watch anything and when i open plex it immediately crashes.

i’ve cleared my cache  
reset chrome  
removed extensions  
opened in incognito and more and still no results  
i’ve also updated to latest plex software

please advise  
Thank you

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [February 11, 2022, 5:52pm UTC](https://forums.plex.tv/t/plex-keeps-crashing/775888/2 "2022-02-11T17:52:24Z")

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [February 11, 2022, 5:53pm UTC](https://forums.plex.tv/t/plex-keeps-crashing/775888/3 "2022-02-11T17:53:34Z")

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What exactly is crashing (server, client apps, browser…)?  
On what versions of PMS and/or the respective app are you experiencing this?

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### Author: ![Dbearden333](https://avatars.discourse-cdn.com/v4/letter/d/6de8d8/32.png) [@Dbearden333](https://forums.plex.tv/u/Dbearden333)
#### Post date: [February 11, 2022, 6:14pm UTC](https://forums.plex.tv/t/plex-keeps-crashing/775888/4 "2022-02-11T18:14:25Z")

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I believe it is the plex server.  
when i login to watch something it crashes and says opps… reload screen and when i hit the trouble shoot button it was telling me try the above solutions and i did but it is still crashing.  
i also updated to the latest plex update but that didn’t fix it either.  
i am not a tech guy but i’ve reset chrome  
cleared my cache  
gone incognito  
and nothing is working.  
at 1st it was only happening on my macbook so i thought it was computer related but now it is happening on all of computers both pc and mac, so now it makes me think it is plex related.

I am certainly open to suggestions on how to get it working again… or hoping that this message reaches plex and they can fix it  
Thank you

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [February 11, 2022, 7:04pm UTC](https://forums.plex.tv/t/plex-keeps-crashing/775888/5 "2022-02-11T19:04:01Z")

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Do you experience the same using a different browser?

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### Author: ![Dbearden333](https://avatars.discourse-cdn.com/v4/letter/d/6de8d8/32.png) [@Dbearden333](https://forums.plex.tv/u/Dbearden333)
#### Post date: [February 11, 2022, 9:09pm UTC](https://forums.plex.tv/t/plex-keeps-crashing/775888/6 "2022-02-11T21:09:00Z")

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just tried… and yes… it is saying this page is having a problem

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### Author: ![ericthgirw](https://avatars.discourse-cdn.com/v4/letter/e/db5fbb/32.png) [@ericthgirw](https://forums.plex.tv/u/ericthgirw)
#### Post date: [February 11, 2022, 11:54pm UTC](https://forums.plex.tv/t/plex-keeps-crashing/775888/7 "2022-02-11T23:54:38Z")

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My web client crashes now like I’ve never had crash before. For me its the web client going ‘Opps’ and crashes. I have to relog back in to Plex, I can see the file is still playing on the server. if I click play, Plex starts for 1 half a second and then crashes again. when I log back in, I now see 2 of the same video playing. If I admin stop them, they just sit there and hang.

 ![image](https://global.discourse-cdn.com/plex/original/4X/3/e/6/3e671a7566d8353d7df76542040fd8ee9e404cb8.jpeg)

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### Author: ![Dbearden333](https://avatars.discourse-cdn.com/v4/letter/d/6de8d8/32.png) [@Dbearden333](https://forums.plex.tv/u/Dbearden333)
#### Post date: [February 12, 2022, 6:27pm UTC](https://forums.plex.tv/t/plex-keeps-crashing/775888/8 "2022-02-12T18:27:50Z")

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Any thoughts on how to fix the problem?

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### Author: ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [February 12, 2022, 6:30pm UTC](https://forums.plex.tv/t/plex-keeps-crashing/775888/9 "2022-02-12T18:30:36Z")

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I’m still not sure I understand what “the problem” is.  
Did you get a similar error message when you tried playing music in Chrome?

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### Author: ![vuanhson](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/vuanhson/32/269638_2.png) [@vuanhson](https://forums.plex.tv/u/vuanhson)
#### Post date: [February 13, 2022, 2:56am UTC](https://forums.plex.tv/t/plex-keeps-crashing/775888/10 "2022-02-13T02:56:01Z")

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Can confirm, it happening with chrome only, no problem when playback on mobile or other browser

 ![Screen Shot 2022-02-13 at 11.51.20](https://global.discourse-cdn.com/plex/original/4X/a/9/5/a955f1df7ac1fcf6a32a6c2ea6e2592c87be7c1d.jpeg)

Plex version: 1.25.5.5492 - 7000 (Synology)  
Chrome version: 98.0.4758.80

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### Author: ![Dbearden333](https://avatars.discourse-cdn.com/v4/letter/d/6de8d8/32.png) [@Dbearden333](https://forums.plex.tv/u/Dbearden333)
#### Post date: [February 13, 2022, 2:58am UTC](https://forums.plex.tv/t/plex-keeps-crashing/775888/11 "2022-02-13T02:58:02Z")

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the problem is plex isn’t working on any of my devices and continues to crash…  
is there an i.t. or support person i can talk to that i can share screens with or do some trouble shooting with to solve the problem?

Thanks  
Daniel

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [May 14, 2022, 2:58am UTC](https://forums.plex.tv/t/plex-keeps-crashing/775888/12 "2022-05-14T02:58:23Z")

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