# Plex Lifetime

**URL:** <https://forums.plex.tv/t/plex-lifetime/223793>\
**Category:** General Discussions\
**Created:** [February 1, 2018, 1:03am UTC](https://forums.plex.tv/t/plex-lifetime/223793 "2018-02-01T01:03:07Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![njakafamily](https://avatars.discourse-cdn.com/v4/letter/n/9dc877/32.png) [@njakafamily](https://forums.plex.tv/u/njakafamily)\
**Post date:** [February 1, 2018, 1:03am UTC](https://forums.plex.tv/t/plex-lifetime/223793/1 "2018-02-01T01:03:07Z")

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Hello,  
On April 2016, I paid for the lifetime Plex pass. I have the payal transactionID and all that.However, I didn’t get anything from Plex in return. As such I don’t have the Lifetime Flex pass.

I know its been a couple of years, but this has not been a priority until now.

Thanks.

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [February 1, 2018, 1:18am UTC](https://forums.plex.tv/t/plex-lifetime/223793/2 "2018-02-01T01:18:15Z")

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contact billing [https://www.plex.tv/contact/?option=plex-pass-billing](https://www.plex.tv/contact/?option=plex-pass-billing)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 12:32am UTC](https://forums.plex.tv/t/plex-lifetime/223793/3 "2020-01-08T00:32:52Z")

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