# Plex loading issue on windows

**URL:** <https://forums.plex.tv/t/plex-loading-issue-on-windows/856766>\
**Category:** Plex Players\
**Tags:** player-windows\
**Created:** [October 15, 2023, 8:56pm UTC](https://forums.plex.tv/t/plex-loading-issue-on-windows/856766 "2023-10-15T20:56:39Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![xboxhaxorz](https://avatars.discourse-cdn.com/v4/letter/x/e99b99/32.png) [@xboxhaxorz](https://forums.plex.tv/u/xboxhaxorz)\
**Post date:** [October 15, 2023, 8:56pm UTC](https://forums.plex.tv/t/plex-loading-issue-on-windows/856766/1 "2023-10-15T20:56:39Z")

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I use plex on pc and on my shield, shield works fine

I dont use it on PC much but for the past few wks when i try it wont go past this screen

It never showed this before and i dont have a server, i have access to a remote plex server, i never had to configure anything, and as mentioned i dont get this issue on my shield, this is the same version i have been using for the past yr, but all of a sudden i get this error

I have rebooted my PC multiple times, i just got the latest 64bit file from this link and uninstalled the older and installed this and i get the same issue  
[https://www.plex.tv/media-server-downloads/#plex-app](https://www.plex.tv/media-server-downloads/#plex-app)

Thanks

 ![Screenshot 2023-10-15 13.28.34](https://global.discourse-cdn.com/plex/original/4X/1/9/7/1973d8ba9a157a01bf35e642984ff0b2fb4f217a.jpeg)

[Plex Media Server.log](https://forums.plex.tv/uploads/short-url/6TWsgFRsBxwtWJwLrQjShVSe89S.log) (120.7 KB)

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [October 15, 2023, 9:57pm UTC](https://forums.plex.tv/t/plex-loading-issue-on-windows/856766/2 "2023-10-15T21:57:55Z")

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> [@xboxhaxorz](#):
>
> i dont have a server, i have access to a remote plex server,

```auto
Oct 15, 2023 13:22:14.221 [22944] INFO - Plex Media Server v1.32.5.7328-2632c9d3a - Microsoft PC x64-x64 - build: windows-x86_64 windows - GMT -07:00
Oct 15, 2023 13:22:14.221 [22944] INFO - Windows version: 10.0 (Build 22621), language en-US
...
Oct 15, 2023 13:22:14.221 [22944] DEBUG - "C:\Program Files\Plex\Plex\Plex.exe"

```

You installed Plex Media Server by mistake.

Uninstall it and reboot your PC…

Then, if necessary, download and install [Plex Desktop for Windows](https://www.plex.tv/media-server-downloads/#plex-app).

Look at the file name to make sure you have the correct download. It will have the version, 1.79, in the filename: `Plex-1.79.1.3984-879339ed-x86_64.exe`.

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**Author:** ![xboxhaxorz](https://avatars.discourse-cdn.com/v4/letter/x/e99b99/32.png) [@xboxhaxorz](https://forums.plex.tv/u/xboxhaxorz)\
**Post date:** [October 16, 2023, 1:16am UTC](https://forums.plex.tv/t/plex-loading-issue-on-windows/856766/3 "2023-10-16T01:16:20Z")

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That is the file that i got from that link, i chose the 64 bit file, i did not choose the windows store version nor the htpc version

As shown i do not have plex server, i have plex for windows and it keeps checking for a server on its own

 ![Screenshot 2023-10-15 21.54.26](https://global.discourse-cdn.com/plex/original/4X/1/2/4/1240fc6ad4cef1021fbee9c4997ba3979f83d2a2.jpeg)

 ![Screenshot 2023-10-15 21.46.52](https://global.discourse-cdn.com/plex/original/4X/d/6/5/d65f2b99feb16717d3ea5bf92a06dd9567566dcd.jpeg)

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**Author:** ![JohnAlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/johnalex/32/5694_2.png) [@JohnAlex](https://forums.plex.tv/u/JohnAlex)\
**Post date:** [October 16, 2023, 5:01am UTC](https://forums.plex.tv/t/plex-loading-issue-on-windows/856766/4 "2023-10-16T05:01:24Z")

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As you connect to a remote server you would need to have the person who runs that server, invite you.

Maybe I am missing something.

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<div class="post-metadata">

**Author:** ![xboxhaxorz](https://avatars.discourse-cdn.com/v4/letter/x/e99b99/32.png) [@xboxhaxorz](https://forums.plex.tv/u/xboxhaxorz)\
**Post date:** [October 16, 2023, 5:50am UTC](https://forums.plex.tv/t/plex-loading-issue-on-windows/856766/5 "2023-10-16T05:50:23Z")

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No that is incorrect, as i said plex on shield works fine

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<div class="post-metadata">

**Author:** ![JohnAlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/johnalex/32/5694_2.png) [@JohnAlex](https://forums.plex.tv/u/JohnAlex)\
**Post date:** [October 16, 2023, 6:43am UTC](https://forums.plex.tv/t/plex-loading-issue-on-windows/856766/6 "2023-10-16T06:43:50Z")

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> [@xboxhaxorz](#):
>
> as i said plex on shield works fine

Totally separate client to the PC.

Have you signed in on the PC app ?

I am asking basic questions as you installed PMS at first so not sure you understand how Plex works.

Edit - is your remote server hosted on Hetzner ?

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [October 16, 2023, 5:31pm UTC](https://forums.plex.tv/t/plex-loading-issue-on-windows/856766/7 "2023-10-16T17:31:00Z")

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> [@xboxhaxorz](#):
>
> As shown i do not have plex server, i have plex for windows and it keeps checking for a server on its own

The log file in your original post is from Plex Media Server 1.32.5.7328 running on Windows 10.

The screenshot in your original post is from a Plex Media Server setup screen.

Please check the list of installed applications on your PC.

Settings → Apps.

Which Plex applications are installed?

Example:  
 ![plex](https://global.discourse-cdn.com/plex/original/4X/0/9/5/0953cb926c415893e850eb9bf4f20f6a0aa83c22.png)

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<div class="post-metadata">

**Author:** ![xboxhaxorz](https://avatars.discourse-cdn.com/v4/letter/x/e99b99/32.png) [@xboxhaxorz](https://forums.plex.tv/u/xboxhaxorz)\
**Post date:** [October 18, 2023, 4:04am UTC](https://forums.plex.tv/t/plex-loading-issue-on-windows/856766/8 "2023-10-18T04:04:54Z")

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As i said i never had server on my pc, the log is wrong

I made a new post with new information

> [@Plex forcing local server check even though i dont have a server, how to make it stop?](https://forums.plex.tv/t/plex-forcing-local-server-check-even-though-i-dont-have-a-server-how-to-make-it-stop/856972):
>
> So i posted before where i said plex works fine on my shield but not on windows, it did work on windows fine but i barely used it, i tried recently and am getting an error [[Imgur] ](https://imgur.com/WLcz2R3) I do have plex for windows through windows store, i do not have plex server on my system at all, and thats probably why i am getting the core component error Originally when i launched plex on windows it would load just fine, but now it shows this, i made no chan…

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<div class="post-metadata">

**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [October 18, 2023, 5:31am UTC](https://forums.plex.tv/t/plex-loading-issue-on-windows/856766/9 "2023-10-18T05:31:23Z")

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Closing this post to avoid duplication.

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<div class="post-metadata">

**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [October 18, 2023, 5:31am UTC](https://forums.plex.tv/t/plex-loading-issue-on-windows/856766/10 "2023-10-18T05:31:30Z")

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