# Plex Looking for installed Server

**URL:** <https://forums.plex.tv/t/plex-looking-for-installed-server/442528>\
**Category:** General Discussions\
**Created:** [August 6, 2019, 5:36pm UTC](https://forums.plex.tv/t/plex-looking-for-installed-server/442528 "2019-08-06T17:36:02Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![keith\_johncobham1058\_yahoo\_co\_uk](https://avatars.discourse-cdn.com/v4/letter/k/50afbb/32.png) [@keith\_johncobham1058\_yahoo\_co\_uk](https://forums.plex.tv/u/keith_johncobham1058_yahoo_co_uk)\
**Post date:** [August 6, 2019, 5:36pm UTC](https://forums.plex.tv/t/plex-looking-for-installed-server/442528/1 "2019-08-06T17:36:02Z")

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I’ve installed Plex Media server on Windows 10 (64 bit) - but the Media Player app or Web app constantly says “Looking for server - please download Plex Media Server”

I cannot find any solution to this problem

Tried all the FAQ’s and Troubleshoot guides - all to no avail.

Can somebody please help 😩

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**Author:** ![dane22](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dane22/32/4389_2.png) [@dane22](https://forums.plex.tv/u/dane22)\
**Post date:** [August 6, 2019, 5:39pm UTC](https://forums.plex.tv/t/plex-looking-for-installed-server/442528/2 "2019-08-06T17:39:44Z")

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Try this:

> **[ukdtom/ClaimIt](https://github.com/ukdtom/ClaimIt/wiki/How-To-Windows)**
>
> ClaimIt 4 Plex Media Server. Contribute to ukdtom/ClaimIt development by creating an account on GitHub.

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**Author:** ![beckfield](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/beckfield/32/7227_2.png) [@beckfield](https://forums.plex.tv/u/beckfield)\
**Post date:** [August 6, 2019, 5:42pm UTC](https://forums.plex.tv/t/plex-looking-for-installed-server/442528/3 "2019-08-06T17:42:12Z")

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Can you see it if you go to [http://127.0.0.1:32400](http://127.0.0.1:32400)

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**Author:** ![keith\_johncobham1058\_yahoo\_co\_uk](https://avatars.discourse-cdn.com/v4/letter/k/50afbb/32.png) [@keith\_johncobham1058\_yahoo\_co\_uk](https://forums.plex.tv/u/keith_johncobham1058_yahoo_co_uk)\
**Post date:** [August 6, 2019, 5:47pm UTC](https://forums.plex.tv/t/plex-looking-for-installed-server/442528/4 "2019-08-06T17:47:30Z")

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No - Just the same thing “Looking for server” and the “thing” spinning round constantly.  
The Plex Media server is installed and is running!

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [August 6, 2019, 5:56pm UTC](https://forums.plex.tv/t/plex-looking-for-installed-server/442528/5 "2019-08-06T17:56:28Z")

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Did you have PMS installed previously? You might be signed in under a different user. [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 4, 2019, 5:56pm UTC](https://forums.plex.tv/t/plex-looking-for-installed-server/442528/6 "2019-11-04T17:56:35Z")

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