# Plex losing subtitle while playing

**URL:** <https://forums.plex.tv/t/plex-losing-subtitle-while-playing/207434>\
**Category:** General Discussions\
**Tags:** subtitles\
**Created:** [September 24, 2017, 3:33pm UTC](https://forums.plex.tv/t/plex-losing-subtitle-while-playing/207434 "2017-09-24T15:33:19Z")\
**Posts on this page:** 1\
**Showing post:** 11

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**Author:** ![guuilp](https://avatars.discourse-cdn.com/v4/letter/g/45deac/32.png) [@guuilp](https://forums.plex.tv/u/guuilp)\
**Post date:** [September 26, 2017, 3:43am UTC](https://forums.plex.tv/t/plex-losing-subtitle-while-playing/207434/11 "2017-09-26T03:43:58Z")

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> @OttoKerner said:  
> Is anyone of you using the ‘Automatically adjust quality (Beta)’ feature in Plex Web?  
> (Settings - Web - Quality)
> 
> Please compare the results with that preference on and off.

This option is disabled in my PMS.

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