# Plex Match not working **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [August 9, 2023, 4:28pm UTC](https://forums.plex.tv/t/plex-match-not-working/849975 "2023-08-09T16:28:27Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![magic911](https://avatars.discourse-cdn.com/v4/letter/m/c4cdca/32.png) [@magic911](https://forums.plex.tv/u/magic911)\ **Post date:** [August 9, 2023, 4:28pm UTC](https://forums.plex.tv/t/plex-match-not-working/849975/1 "2023-08-09T16:28:27Z")
Server Version#: 1.32.3.7089 Today I am unable to Match any content. New Content is unmatched, when I click Match, put in options and hit search, I get No Matches Found. If I do AutoMatch and select PlexMovie, I get No Matches were found using this agent. Is the PlexMovie Agent down? I have had my server running a couple years and never encountered this. ---
**Author:** ![magic911](https://avatars.discourse-cdn.com/v4/letter/m/c4cdca/32.png) [@magic911](https://forums.plex.tv/u/magic911)\ **Post date:** [August 9, 2023, 6:25pm UTC](https://forums.plex.tv/t/plex-match-not-working/849975/2 "2023-08-09T18:25:40Z")
Update. I have tried manually putting in the IMBD ID in, and still no luck. ![Picture1](https://global.discourse-cdn.com/plex/original/4X/d/8/8/d8881329b9ee6a8d320c081dc1bb8467c6883fb9.png) ![Picture2](https://global.discourse-cdn.com/plex/original/4X/5/9/0/5907f4481db4786bca761159ac91b3c43a2b0b3a.png) ---
**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\ **Post date:** [August 9, 2023, 6:39pm UTC](https://forums.plex.tv/t/plex-match-not-working/849975/3 "2023-08-09T18:39:27Z")
Try using `imdb-tt0465538` as per the [https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files](https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files). You need to include source and id. ---
**Author:** ![magic911](https://avatars.discourse-cdn.com/v4/letter/m/c4cdca/32.png) [@magic911](https://forums.plex.tv/u/magic911)\ **Post date:** [August 9, 2023, 6:46pm UTC](https://forums.plex.tv/t/plex-match-not-working/849975/4 "2023-08-09T18:46:59Z")
I will try that. However, shouldn’t I still be able to do a Fix Match and Search Options and have Matches found? I know that has always worked, and worked until today. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [August 9, 2023, 7:01pm UTC](https://forums.plex.tv/t/plex-match-not-working/849975/5 "2023-08-09T19:01:35Z")
The id alone should work in the search field. ( You do need the source if using in file name) > [@magic911](#): > > Server Version#: 1.32.3.7089 There have been a few scanner fixes since then. Though i have a feeling it is not related if matches were working for you yesterday. Have you tried restarting or looking at your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) for errors? ---
**Author:** ![magic911](https://avatars.discourse-cdn.com/v4/letter/m/c4cdca/32.png) [@magic911](https://forums.plex.tv/u/magic911)\ **Post date:** [August 9, 2023, 7:20pm UTC](https://forums.plex.tv/t/plex-match-not-working/849975/6 "2023-08-09T19:20:01Z")
I greatly appreciate your help on this. I plan to restart the server when I get home this afternoon. I have downloaded the [server logs,](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) but I am not experienced in looking at those, so I don’t really know how to see the errors there? ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [August 9, 2023, 8:09pm UTC](https://forums.plex.tv/t/plex-match-not-working/849975/7 "2023-08-09T20:09:04Z")
Lines in the logs will literally say “Error” in them. Just do a find in whatever app you are using to view them. Probably want to look at the Plex Media Scanner Matcher.logs as the Plex Media Server.logs to start ---
**Author:** ![magic911](https://avatars.discourse-cdn.com/v4/letter/m/c4cdca/32.png) [@magic911](https://forums.plex.tv/u/magic911)\ **Post date:** [August 9, 2023, 8:46pm UTC](https://forums.plex.tv/t/plex-match-not-working/849975/8 "2023-08-09T20:46:13Z")
There were a couple of these in the [Server log](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) Also this was in the Matcher log. This is one of the files that wont match. ---
**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Post date:** [August 9, 2023, 9:03pm UTC](https://forums.plex.tv/t/plex-match-not-working/849975/9 "2023-08-09T21:03:07Z")
that https error could be caused by a few things like DNS rebinding. I would definitely just try restarting server first though when you get home. ---
**Author:** ![magic911](https://avatars.discourse-cdn.com/v4/letter/m/c4cdca/32.png) [@magic911](https://forums.plex.tv/u/magic911)\ **Post date:** [August 9, 2023, 10:00pm UTC](https://forums.plex.tv/t/plex-match-not-working/849975/10 "2023-08-09T22:00:20Z")
Restarting the server looks like it took care of it. Thank you for your help. I should’ve done the ‘unplug it and plug it back in’ before I started asking questions. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 7, 2023, 10:00pm UTC](https://forums.plex.tv/t/plex-match-not-working/849975/11 "2023-11-07T22:00:36Z")
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