Plex matching is bad and I've exhausted all tricks

Plex Media Server
1

Server Version#: Version 1.43.0.10492
Player Version#: Server is broken not player

I have 2 TV Shows with the same name and year:

https://thetvdb.com/series/the-stranger-quibi

Folder name: The Stranger (2020) {tvdb-374977}

Inside folder has a .plexmatch:
Title: The Stranger
Year: 2020
tvdbid: 374977
imdbid: tt9698480
With a single directory Season 1 with all episodes within.

Folder name: The Stranger (2020) (US) {tvdb-376911}

Inside folder has .plexmatch:
Title: The Stranger (2020) (US)
Year: 2020
tvdbid: 376911
imdbid: tt10681780

With a single directory Season 1 with all episodes within.

Only the first show is identified and shows up in Plex. The other one is ignored entirely. Here is both shows in Plex Search:

Plex
Plex1080×696 52.1 KB

Any other ideas? The support document for this seems to be useless, as well as the plexmatch support document if giving direct tvdbid and imdbid’s fails too lol.

Server TV Shows Libraries settings:

Plex Library Settings
Plex Library Settings1472×1050 107 KB

Thanks!

2

Maybe file rights?

3

Thanks yeah it has access there already. It sees all the other TV shows, just not this one. I suspect due to 2 shows having the same name and year, but I provided it with both imdb and tvdb ID’s to no prevail.

4

Then try and do a Plex Dance on the missing show, then look into the logs afterwards

5

The naming alone should be all you need.
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image310×300 17.4 KB

It could be that they are matched as one show. For the show that you do see can you select the show to view the show’s detail page. From there select the ... context menu and see if you see a Split Apart option

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image830×795 103 KB

6

I created two folders in my Testing library and they both were picked up.

I named them

The Stranger (2020) {tmdb-96608}

The Stranger (2020) {tmdb-99282}’

They match but it seems like Plex is marking the foreign version as the US version

7

Looks like watch.plex.tv only have one of the versions @Atomatth ?

9

Heh, the UK version is the original one :stuck_out_tongue:

10

No Split Apart option for me:

Split Apart
Split Apart1920×1880 284 KB

11

Switched to tmdb in folder titles (and .plexmatch) but no luck. I also tried commenting out the tvdb & imdb id’s in the .plexmatch (so it only has tmdb: 99282 but no luck.

12

Looks ok to me

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image734×295 32.6 KB

tmdb is also working fine for me

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image1348×458 65.5 KB

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image1339×491 65.8 KB

13

I blame fat fingers :wink:

14

Actually not, but IMHO a search code that has space for improvement :wink:

Searching without entering the year shows this:

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image420×943 46.4 KB

15

Maybe I need the show name and tmdb id’s in each episode title?

16

You should follow the Plex naming convention, yes. See examples. How are you naming your episodes?

17

Episode names & structure
Episode names & structure900×1092 188 KB

18

Oh looks like a typo here, 01E* instead of S01E*

Edit: With this I was now able to see Split Apart on the other show, and library is resolved.

Thanks everyone!