# Plex matching stopped working suddenly **URL:** \ **Category:** Metadata & Adding Files\ **Tags:** server-synology, library-management\ **Created:** [January 27, 2025, 9:51am UTC](https://forums.plex.tv/t/plex-matching-stopped-working-suddenly/903738 "2025-01-27T09:51:31Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![ven265\_zonnet\_nl](https://avatars.discourse-cdn.com/v4/letter/v/35a633/32.png) [@ven265\_zonnet\_nl](https://forums.plex.tv/u/ven265_zonnet_nl)\ **Post date:** [January 27, 2025, 9:51am UTC](https://forums.plex.tv/t/plex-matching-stopped-working-suddenly/903738/1 "2025-01-27T09:51:32Z")
Server Version#: v.1.41.3.9314 Player Version#: not applicable I have added 2 new movies to my database today, but I cannot get Plex to searchg for them in the movie database. It was working fine on the 18th of this month (9 days ago) when I added another movie. I upgraded to the latest plex server, but that did not help. I changed the libraries Agent from ‘Plex movie’ to ‘The Movie Database’, but that did not change anything. I changed the search criteria several times, but it just does not find any matches. I have a log file, but don’t know how to read it. If anybody can tell me how to add one to this post, please do. Thanks everyone for helping out. Cheers, ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [January 27, 2025, 11:49am UTC](https://forums.plex.tv/t/plex-matching-stopped-working-suddenly/903738/2 "2025-01-27T11:49:04Z")
See [server log](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) article for how to upload a zip file ---
**Author:** ![ven265\_zonnet\_nl](https://avatars.discourse-cdn.com/v4/letter/v/35a633/32.png) [@ven265\_zonnet\_nl](https://forums.plex.tv/u/ven265_zonnet_nl)\ **Post date:** [January 27, 2025, 2:32pm UTC](https://forums.plex.tv/t/plex-matching-stopped-working-suddenly/903738/3 "2025-01-27T14:32:37Z")
Thank you dbirch. I don’t know what happened, but after turning on [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) it worked. I could match the two new movies without any problem. Even after turning the [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) off again, it continued to find the titles. Must have been a temporary problem, although I cannot understand why since I tried with two different agents (servers). Anyway. It is solved now. Thank you all. ---
**Author:** ![PunkleJones](https://avatars.discourse-cdn.com/v4/letter/p/c37758/32.png) [@PunkleJones](https://forums.plex.tv/u/PunkleJones)\ **Post date:** [January 27, 2025, 4:07pm UTC](https://forums.plex.tv/t/plex-matching-stopped-working-suddenly/903738/4 "2025-01-27T16:07:19Z")
Not an uncommon thing Plex refuse to scan new movies. normal " fix" is the [Plex dance](https://forums.plex.tv/t/the-plex-dance/197064). > Move files out to where not monitored > Scan files for the library (let it finish) > Empty Trash > Clean bundles (Also let this finish) > Optimize Database (AND THIS TOO) > Now move it back. This is the only _[plex dance](https://forums.plex.tv/t/the-plex-dance/197064)_ i got consistent success with ---
**Author:** ![ven265\_zonnet\_nl](https://avatars.discourse-cdn.com/v4/letter/v/35a633/32.png) [@ven265\_zonnet\_nl](https://forums.plex.tv/u/ven265_zonnet_nl)\ **Post date:** [February 1, 2025, 5:40pm UTC](https://forums.plex.tv/t/plex-matching-stopped-working-suddenly/903738/5 "2025-02-01T17:40:14Z")
I don’t know what happened, but I added another movie today and Plex matched it immediately. So the short [plex dance](https://forums.plex.tv/t/the-plex-dance/197064) of - turn [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) on - add a movie or refresh the title matching - turn [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) off worked for me. But other users may be helped with the dance that PunkleJones described. Thank you all for your input. (Plex server on Synology 7.2.2 NAS with Intel chip) ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 2, 2025, 5:40pm UTC](https://forums.plex.tv/t/plex-matching-stopped-working-suddenly/903738/6 "2025-05-02T17:40:34Z")
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