Plex Media Player Remove duplicate folder and Empty Recycle Bin

plex-media-player

#1

I am using Plex Media Player and I would like to empty my Recycle bin.
It seems to be full with some empty folder. This is only from Media Player Folder View; the storage is ok.

I have noticed also a lot of empty folder named "Folder Name - Copy (n)" and I would like to delete them too.

Anyone can help me to address this issue?

Thanks,

Giorgio


#2

Could you please provide some screenshots?
I have a hard time to understand what you are experiencing.


#3

yes of course
/uploads/default/original/3X/5/5/5572f337f2f4347443790d2c36650d872b333c4e.jpg

Thank you!!!


#4

You are using the ‘folder view’.

Plex is not a file manager.
Use the file manager of your operating system or your NAS to get rid of those folders.


#5

Hi Otto thank you for your reply,
I think that this is a Render Bug of the Folder View. In the File System of my NAS everything is OK.

In the Folder View I saw those Folders and quite the same in the browsing the recycle bin.
I cannot delete them for 2 reason:

  1. there is nothing to delete (they seem to be ghost folders)
  2. no button is provided in the Plex Media Player for those kind of empty folders (for other content I can delete the files from the Media Player)

I would like just to remove them from my Folder View.

Regards,

Giorgio


#6

These folders must at least have been there, when the library was updated once.
Simply update the library again (‘Scan library Files’)
https://support.plex.tv/articles/200392106-library-actions/

Once that is finished, empty the library trash.

If that still doesn’t work, Edit your library
go to the ‘Add Folders’ tab and verify that all folder paths referenced there,

  • are still in existence
  • folders are not completely empty
  • each folder is accessible to Plex Server (which is not as easily done as said, because on some NAS platforms, Plex runs under a different user account [plex], so you must learn about Linux permissions )

#7

Thanks Otto, you got the point.
After scanned the library again and emptied the trash all the ghost folder are gone away.

thanks again.

G.