# Plex Media Scanner Log (more detail required)

**URL:** <https://forums.plex.tv/t/plex-media-scanner-log-more-detail-required/304541>\
**Category:** Feature Suggestions\
**Created:** [September 4, 2018, 8:36am UTC](https://forums.plex.tv/t/plex-media-scanner-log-more-detail-required/304541 "2018-09-04T08:36:50Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![rmedhurs](https://avatars.discourse-cdn.com/v4/letter/r/c5a1d2/32.png) [@rmedhurs](https://forums.plex.tv/u/rmedhurs)\
**Post date:** [September 4, 2018, 8:36am UTC](https://forums.plex.tv/t/plex-media-scanner-log-more-detail-required/304541/1 "2018-09-04T08:36:50Z")

</div>

Looking through my logs I see a bunch of these errors

Sep 04, 2018 09:05:28.777 [0x7f9d6fad6700] INFO - Plex Media Scanner v1.13.6.5339-115f087d6 - ubuntu PC x86\_64 - build: linux-ubuntu-x86\_64 - GMT 01:00  
Sep 04, 2018 09:05:28.779 [0x7f9d6fad6700] INFO - Linux version: 3.10.0-862.9.1.el7.x86\_64 (#1 SMP Mon Jul 16 16:29:36 UTC 2018), language: en-US  
Sep 04, 2018 09:05:28.779 [0x7f9d6fad6700] INFO - Processor Intel® Xeon® CPU E5-2690 v2 @ 3.00GHz  
Sep 04, 2018 09:05:28.779 [0x7f9d6fad6700] INFO - /usr/lib/plexmediaserver/Plex Media Scanner --scan --refresh --section 1  
Sep 04, 2018 09:05:59.318 [0x7f9d67fff700] ERROR - [FFMPEG] - Invalid frame dimensions 0x0.  
Sep 04, 2018 09:05:59.318 [0x7f9d67fff700] ERROR - [FFMPEG] - Invalid frame dimensions 0x0.  
Sep 04, 2018 09:05:59.318 [0x7f9d67fff700] ERROR - [FFMPEG] - Invalid frame dimensions 0x0.  
Sep 04, 2018 09:05:59.318 [0x7f9d67fff700] ERROR - [FFMPEG] - Invalid frame dimensions 0x0.

But nowhere in the log file does it tell me which file it is scanning when it sees this error.  
Can the filename be added to the debug output please.

Thanks

---

<div class="post-metadata">

**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\
**Post date:** [September 4, 2018, 11:31am UTC](https://forums.plex.tv/t/plex-media-scanner-log-more-detail-required/304541/2 "2018-09-04T11:31:20Z")

</div>

you probably have debug logging disabled on the server

See [https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/)

---

<div class="post-metadata">

**Author:** ![rmedhurs](https://avatars.discourse-cdn.com/v4/letter/r/c5a1d2/32.png) [@rmedhurs](https://forums.plex.tv/u/rmedhurs)\
**Post date:** [September 4, 2018, 8:37pm UTC](https://forums.plex.tv/t/plex-media-scanner-log-more-detail-required/304541/3 "2018-09-04T20:37:57Z")

</div>

I guess my point is that the log as it stands isn’t very useful.

If its just a case of a %s in a printf, then can the filename be added. If you are just capturing the STDERR from ffmpeg, and working out the filename is a PITA then I understand the issue.

---

<div class="post-metadata">

**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\
**Post date:** [September 4, 2018, 8:54pm UTC](https://forums.plex.tv/t/plex-media-scanner-log-more-detail-required/304541/4 "2018-09-04T20:54:53Z")

</div>

There are thousands of warning and error log lines that do not have sufficient information in them to troubleshoot a problem if debug logging is disabled.

So it would not be a matter of just changing this log line

Plex Media Server has debug logging by default

If after disabling debug logging you notice an issue, then one would enable debug logging and investigate

I do understand that one can add more info to the error but as I said there are thousands of other error / warning log lines that have the same issue as that

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [March 27, 2021, 5:29pm UTC](https://forums.plex.tv/t/plex-media-scanner-log-more-detail-required/304541/5 "2021-03-27T17:29:01Z")

</div>

Early 2021 clean-up: implemented/available (debug logs)

---

<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [June 10, 2021, 12:57am UTC](https://forums.plex.tv/t/plex-media-scanner-log-more-detail-required/304541/6 "2021-06-10T00:57:03Z")

</div>


