# Plex Media Server, closing alone (HELP)

**URL:** <https://forums.plex.tv/t/plex-media-server-closing-alone-help/720241>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [June 3, 2021, 5:08pm UTC](https://forums.plex.tv/t/plex-media-server-closing-alone-help/720241 "2021-06-03T17:08:48Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Lord-Kadu](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/lord-kadu/32/151073_2.png) [@Lord-Kadu](https://forums.plex.tv/u/Lord-Kadu)\
**Post date:** [June 3, 2021, 5:08pm UTC](https://forums.plex.tv/t/plex-media-server-closing-alone-help/720241/1 "2021-06-03T17:08:48Z")

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the Plex Media Server icon, which is open near the clock in the taskbar, the icon disappears, and my server goes offline, then I have to open the server again to get back to normal, this happens about 20 times a day, like do I solve this?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [June 3, 2021, 5:22pm UTC](https://forums.plex.tv/t/plex-media-server-closing-alone-help/720241/2 "2021-06-03T17:22:24Z")

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mind sharing some more details?  
like… on what version of Windows do you run your server and what version of PMS do you have installed?  
Did you already take a look at the [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) ?

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**Author:** ![danny0592](https://avatars.discourse-cdn.com/v4/letter/d/e5b9ba/32.png) [@danny0592](https://forums.plex.tv/u/danny0592)\
**Post date:** [June 3, 2021, 10:30pm UTC](https://forums.plex.tv/t/plex-media-server-closing-alone-help/720241/3 "2021-06-03T22:30:34Z")

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my logs say this and i have the same issue:

Too many crashdumps detected / retries disallowed!

how do i roll back from the update as everything was fine before i updated.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [June 3, 2021, 11:46pm UTC](https://forums.plex.tv/t/plex-media-server-closing-alone-help/720241/4 "2021-06-03T23:46:37Z")

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Is that all the info in your logs? Looks more like the last line of the log file?!

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**Author:** ![danny0592](https://avatars.discourse-cdn.com/v4/letter/d/e5b9ba/32.png) [@danny0592](https://forums.plex.tv/u/danny0592)\
**Post date:** [June 4, 2021, 11:28am UTC](https://forums.plex.tv/t/plex-media-server-closing-alone-help/720241/5 "2021-06-04T11:28:36Z")

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That was just a copy and paste on an error i noticed, I have made my own post with the full zip file attached.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 2, 2021, 11:29am UTC](https://forums.plex.tv/t/plex-media-server-closing-alone-help/720241/6 "2021-09-02T11:29:21Z")

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