# Plex Media Server crash multiple times a day **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [February 16, 2022, 11:15pm UTC](https://forums.plex.tv/t/plex-media-server-crash-multiple-times-a-day/776805 "2022-02-16T23:15:27Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![victor\_lebkowski\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/v/ecd19e/32.png) [@victor\_lebkowski\_gmail\_com](https://forums.plex.tv/u/victor_lebkowski_gmail_com)\ **Post date:** [February 16, 2022, 11:15pm UTC](https://forums.plex.tv/t/plex-media-server-crash-multiple-times-a-day/776805/1 "2022-02-16T23:15:27Z")
Server Version#: 1.25.6.5545 Player Version#: My windows plex merdia server recently started to crash multiple times a day, I restarted my computer, install previous version, beta version but it didn’t work. I tested my database like the doc says no problem. I searched for dll’s that may cause crash but I don’t have a single one listed. I’m out of ideas, please someone help me… [Plex Media Server Logs\_2022-02-17\_00-11-21.zip](https://forums.plex.tv/uploads/short-url/RS6LXFStykWTcdTNgoKP0Y74Mj.zip) (2.0 MB) ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [February 18, 2022, 10:17pm UTC](https://forums.plex.tv/t/plex-media-server-crash-multiple-times-a-day/776805/2 "2022-02-18T22:17:58Z")
I don’t see anything specific in your logs. I only see 1 potential crash so hard to know what happened. See if you can grab logs after more crashes. Also, turn off the option to send crash logs to Plex. This will keep the log on your computer. Attach those for me to look at too. ---
**Author:** ![victor\_lebkowski\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/v/ecd19e/32.png) [@victor\_lebkowski\_gmail\_com](https://forums.plex.tv/u/victor_lebkowski_gmail_com)\ **Post date:** [February 21, 2022, 10:37am UTC](https://forums.plex.tv/t/plex-media-server-crash-multiple-times-a-day/776805/3 "2022-02-21T10:37:26Z")
Since I desactivated send crash logs to Plex it seems to crash less. I had one this morning but it doesn’t seem to appear in logs : [Plex Media Server Logs\_2022-02-21\_11-35-03.zip](https://forums.plex.tv/uploads/short-url/pdGEheQASTxSFNk29ii26T8iT5u.zip) (1.9 MB) ---
**Author:** ![victor\_lebkowski\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/v/ecd19e/32.png) [@victor\_lebkowski\_gmail\_com](https://forums.plex.tv/u/victor_lebkowski_gmail_com)\ **Post date:** [February 21, 2022, 10:20pm UTC](https://forums.plex.tv/t/plex-media-server-crash-multiple-times-a-day/776805/4 "2022-02-21T22:20:36Z")
And here we go again, 2 more crashes tonight : [Plex Media Server Logs\_2022-02-21\_23-19-59.zip](https://forums.plex.tv/uploads/short-url/1j4GW9WxQlLg9N3bl25FPYGN3EA.zip) (1.8 MB) ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [February 22, 2022, 6:21am UTC](https://forums.plex.tv/t/plex-media-server-crash-multiple-times-a-day/776805/5 "2022-02-22T06:21:14Z")
The crash logs are not part of the [server log.](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) They are in their own directory. Within your Plex Media Server folder, there is a “Crash Reports” folder. In that are the crashes organized by PMS version number. Manually zip these up and send those to me. ---
**Author:** ![victor\_lebkowski\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/v/ecd19e/32.png) [@victor\_lebkowski\_gmail\_com](https://forums.plex.tv/u/victor_lebkowski_gmail_com)\ **Post date:** [February 22, 2022, 8:17am UTC](https://forums.plex.tv/t/plex-media-server-crash-multiple-times-a-day/776805/6 "2022-02-22T08:17:25Z")
Here you have : [Crash Reports.zip](https://forums.plex.tv/uploads/short-url/vW0uVtZANeNxHZpAUnFhPaIdxUy.zip) (17.3 KB) Thank you for your quick answers ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [February 22, 2022, 9:48pm UTC](https://forums.plex.tv/t/plex-media-server-crash-multiple-times-a-day/776805/7 "2022-02-22T21:48:47Z")
Those are empty. Did you turn off the option to send the crash reports to Plex? They get removed once they get sent. You’ll need to turn that off then wait for the next crash to generate a new log. Check that a file is generate under the version you are currently running. ---
**Author:** ![victor\_lebkowski\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/v/ecd19e/32.png) [@victor\_lebkowski\_gmail\_com](https://forums.plex.tv/u/victor_lebkowski_gmail_com)\ **Post date:** [February 22, 2022, 10:14pm UTC](https://forums.plex.tv/t/plex-media-server-crash-multiple-times-a-day/776805/8 "2022-02-22T22:14:58Z")
Weird… Yes I unchecked send crash report to Plex ---
**Author:** ![victor\_lebkowski\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/v/ecd19e/32.png) [@victor\_lebkowski\_gmail\_com](https://forums.plex.tv/u/victor_lebkowski_gmail_com)\ **Post date:** [February 23, 2022, 8:52pm UTC](https://forums.plex.tv/t/plex-media-server-crash-multiple-times-a-day/776805/9 "2022-02-23T20:52:09Z")
I had serveral more crashes today and still empty crash report files… I think I’m just gonna reinstall it… ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [May 24, 2022, 8:52pm UTC](https://forums.plex.tv/t/plex-media-server-crash-multiple-times-a-day/776805/10 "2022-05-24T20:52:37Z")
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