# Plex media server crash **URL:** \ **Category:** Plex Media Server\ **Tags:** plex-web\ **Created:** [January 8, 2021, 3:21pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878 "2021-01-08T15:21:00Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Marty099](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@Marty099](https://forums.plex.tv/u/Marty099)\ **Post date:** [January 8, 2021, 3:21pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/1 "2021-01-08T15:21:00Z")
my Plex Server Keeps on shutting down on me and I need to fix that I updated it last night and now it stops working after 20mins and then I have to restart the service again but it will only last about 20 mins and it stops working please help me I have posted my logs like 2 times and even got in touch with plex on Twitter and no one is helping me and I pay monthly subscription to make sure that this don’t happen but I understand we are all human so I get it but it messed my server up bad So can someone take a look at my logs for any problems that might be stoping Plex server services to stop working I would much appreciate it [https://1drv.ms/u/s!Am-Hx1YnH1K3q2tGOg8iwrfQRjoj](https://1drv.ms/u/s!Am-Hx1YnH1K3q2tGOg8iwrfQRjoj) ---
**Author:** ![JCHH](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jchh/32/84326_2.png) [@JCHH](https://forums.plex.tv/u/JCHH)\ **Post date:** [January 8, 2021, 3:38pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/2 "2021-01-08T15:38:38Z")
Hi Marty, Is this a duplicate of the other post from less than 1 day ago? [https://forums.plex.tv/t/plex-server-stop-working/675571](https://forums.plex.tv/t/plex-server-stop-working/675571) ---
**Author:** ![Marty099](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@Marty099](https://forums.plex.tv/u/Marty099)\ **Post date:** [January 8, 2021, 3:44pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/3 "2021-01-08T15:44:43Z")
Yes cuz no one is answering me but there answering everyone else I am not rude but it seems like plex don’t care about there customers ---
**Author:** ![Marty099](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@Marty099](https://forums.plex.tv/u/Marty099)\ **Post date:** [January 8, 2021, 3:45pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/4 "2021-01-08T15:45:50Z")
And downgrade software did not help at all ---
**Author:** ![JCHH](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jchh/32/84326_2.png) [@JCHH](https://forums.plex.tv/u/JCHH)\ **Post date:** [January 8, 2021, 3:47pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/5 "2021-01-08T15:47:17Z")
it’s been less than a day. Half the world was asleep for half the time. Starting a new thread is not helpful as now the conversation is split. I have asked a mod to close this one down - let’s use the other one, OK 🙂 ---
**Author:** ![Marty099](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@Marty099](https://forums.plex.tv/u/Marty099)\ **Post date:** [January 8, 2021, 3:48pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/6 "2021-01-08T15:48:41Z")
No cuz I need this one cuz it gives u more info ---
**Author:** ![Marty099](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@Marty099](https://forums.plex.tv/u/Marty099)\ **Post date:** [January 8, 2021, 3:50pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/7 "2021-01-08T15:50:45Z")
I sent the CEO a message cuz I have been message plex via Twitter for 3 days I am done I just want this fixed ---
**Author:** ![JCHH](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jchh/32/84326_2.png) [@JCHH](https://forums.plex.tv/u/JCHH)\ **Post date:** [January 8, 2021, 3:53pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/8 "2021-01-08T15:53:03Z")
Then Please add the extra information from this one back into the original. ---
**Author:** ![Marty099](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@Marty099](https://forums.plex.tv/u/Marty099)\ **Post date:** [January 8, 2021, 3:56pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/9 "2021-01-08T15:56:37Z")
Ok I ask a mod to remove that post last night no I am staying here sorry I need help and I am not wasting my time and edit the other one this one is find sorry but being honest ---
**Author:** ![Marty099](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@Marty099](https://forums.plex.tv/u/Marty099)\ **Post date:** [January 8, 2021, 4:06pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/10 "2021-01-08T16:06:45Z")
This is from Facebook Plex wouldn’t look at one persons log unless it is happening to many people. ---
**Author:** ![JCHH](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jchh/32/84326_2.png) [@JCHH](https://forums.plex.tv/u/JCHH)\ **Post date:** [January 8, 2021, 4:08pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/11 "2021-01-08T16:08:14Z")
> [@Marty099](#): > > Yes cuz no one is answering me I have been reduced to “_no one_”. Awesome. > [@Marty099](#): > > I am not rude but Actually, starting a new thread on the same topic without letting me know after I already tried to help you on the previous thread… **That is rude.** So I will not help you anymore. ---
**Author:** ![Marty099](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@Marty099](https://forums.plex.tv/u/Marty099)\ **Post date:** [January 8, 2021, 4:09pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/12 "2021-01-08T16:09:12Z")
You could help me anyways dude so why were you trying anyways stop wasting my time I can go back in the other thread and pull back you said you could not help me now you’re saying I can help you no more give me a break see that’s why I’m leaving plex you guys don’t help no one ---
**Author:** ![Marty099](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@Marty099](https://forums.plex.tv/u/Marty099)\ **Post date:** [January 8, 2021, 4:11pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/13 "2021-01-08T16:11:47Z")
Dam trying to get help from a form site that I just and run into this person omg ---
**Author:** ![JCHH](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jchh/32/84326_2.png) [@JCHH](https://forums.plex.tv/u/JCHH)\ **Post date:** [January 8, 2021, 4:11pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/14 "2021-01-08T16:11:58Z")
I was only unable to show you how to get your logs from a windows machine. I would have continued helping you after that. [edit:]. …and since writing that post, I have learned how to do it. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [January 8, 2021, 4:14pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/15 "2021-01-08T16:14:11Z")
Is there an issue here? I have 3 moderator alerts and they all point here. ---
**Author:** ![Marty099](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@Marty099](https://forums.plex.tv/u/Marty099)\ **Post date:** [January 8, 2021, 4:14pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/16 "2021-01-08T16:14:50Z")
Can we message privately cause I am getting 2 sides of a mouth and I don’t need that ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [January 8, 2021, 4:16pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/17 "2021-01-08T16:16:35Z")
There are two threads for this topic. Duplicate threads are either merged -or- the secondary is closed. What’s the scoop? ---
**Author:** ![JCHH](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jchh/32/84326_2.png) [@JCHH](https://forums.plex.tv/u/JCHH)\ **Post date:** [January 8, 2021, 4:17pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/18 "2021-01-08T16:17:53Z")
Hi @ChuckPa I was trying to help him/her on another thread, but rather than continuing, he/she started a duplicate one. I tried to get get threads back together but he/she does not want that. I am leaving this thread now. [edit] sorry, my error - I was trying to close this one against the other, not merge. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [January 8, 2021, 4:23pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/19 "2021-01-08T16:23:48Z")
The other thread has been deleted by the OP. Please continue here. ---
**Author:** ![Marty099](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@Marty099](https://forums.plex.tv/u/Marty099)\ **Post date:** [January 8, 2021, 4:52pm UTC](https://forums.plex.tv/t/plex-media-server-crash/675878/20 "2021-01-08T16:52:01Z")
I just need help been waiting for 4 days that’s all omg sorry for being rude but I am tried of trying to reaching out [Next page](https://forums.plex.tv/t/plex-media-server-crash/675878.md?page=2)