# Plex media server crashes immediately

**URL:** <https://forums.plex.tv/t/plex-media-server-crashes-immediately/794039>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [May 24, 2022, 11:03am UTC](https://forums.plex.tv/t/plex-media-server-crashes-immediately/794039 "2022-05-24T11:03:10Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![deangav](https://avatars.discourse-cdn.com/v4/letter/d/fbc32d/32.png) [@deangav](https://forums.plex.tv/u/deangav)\
**Post date:** [May 24, 2022, 11:03am UTC](https://forums.plex.tv/t/plex-media-server-crashes-immediately/794039/1 "2022-05-24T11:03:10Z")

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I moved all my music files to another hard drive and deleted my music library. Ever since I did that the server crashes after seconds every time I try to start it. The activity says “Adding to Library: Moving files” and then immediately crashes. I’ve tried uninstalling and reinstalling, I’ve tried older versions . Same thing every time, please help, thanks Running this on Windows 11

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [May 24, 2022, 5:52pm UTC](https://forums.plex.tv/t/plex-media-server-crashes-immediately/794039/2 "2022-05-24T17:52:48Z")

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> [@deangav](#):
>
> The activity says “Adding to Library: Moving files”

I’ve never seen that message. Can you get me your [server logs?](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) You might need to grab them manually. Just zip the entire folder and send that to me.

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**Author:** ![deangav](https://avatars.discourse-cdn.com/v4/letter/d/fbc32d/32.png) [@deangav](https://forums.plex.tv/u/deangav)\
**Post date:** [May 24, 2022, 6:07pm UTC](https://forums.plex.tv/t/plex-media-server-crashes-immediately/794039/3 "2022-05-24T18:07:18Z")

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[Plex Media Server Logs\_2022-05-24\_14-04-37.zip](https://forums.plex.tv/uploads/short-url/ecqNudUSNBK7JlpEXZhWPHKgub6.zip) (1.2 MB)

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**Author:** ![deangav](https://avatars.discourse-cdn.com/v4/letter/d/fbc32d/32.png) [@deangav](https://forums.plex.tv/u/deangav)\
**Post date:** [May 24, 2022, 6:17pm UTC](https://forums.plex.tv/t/plex-media-server-crashes-immediately/794039/4 "2022-05-24T18:17:59Z")

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I got a program called Restart On Crash. It basically restarts a program that crashes instantly. I was able to get the sever to work that way, scanned my new library and thought it was fixed. Its doing the same exact thing again…

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [May 24, 2022, 6:18pm UTC](https://forums.plex.tv/t/plex-media-server-crashes-immediately/794039/5 "2022-05-24T18:18:26Z")

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I see the crash but I can’t tell what is causing it. The last thing your server was doing was related to a music album. I would try removing that artist from your library to see if that will stop it.  
The artist is `Sleater-Kinney`.

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**Author:** ![deangav](https://avatars.discourse-cdn.com/v4/letter/d/fbc32d/32.png) [@deangav](https://forums.plex.tv/u/deangav)\
**Post date:** [May 24, 2022, 6:26pm UTC](https://forums.plex.tv/t/plex-media-server-crashes-immediately/794039/6 "2022-05-24T18:26:06Z")

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Deleted sleater-kinney, restarted my computer, it’s still doing the exact same thing…

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [May 24, 2022, 6:28pm UTC](https://forums.plex.tv/t/plex-media-server-crashes-immediately/794039/7 "2022-05-24T18:28:07Z")

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New log please

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**Author:** ![deangav](https://avatars.discourse-cdn.com/v4/letter/d/fbc32d/32.png) [@deangav](https://forums.plex.tv/u/deangav)\
**Post date:** [May 24, 2022, 6:40pm UTC](https://forums.plex.tv/t/plex-media-server-crashes-immediately/794039/8 "2022-05-24T18:40:20Z")

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[Plex Media Server Logs\_2022-05-24\_14-39-40.zip](https://forums.plex.tv/uploads/short-url/vmhqoBHDgUEvdfqE3OcHg3Fx8wB.zip) (1.2 MB)

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [May 25, 2022, 7:03am UTC](https://forums.plex.tv/t/plex-media-server-crashes-immediately/794039/9 "2022-05-25T07:03:22Z")

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Your logs still show your server looking for that artist. Looks like you may have tried to “Add to library” from Tidal. That ring a bell? Not sure why this is causing the crash. I’ll check with the devs to see if we received the crash report. In the mean-time can you try unlinking your Tidal account temporarily to see if that stops the crashes.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 23, 2022, 7:03am UTC](https://forums.plex.tv/t/plex-media-server-crashes-immediately/794039/10 "2022-08-23T07:03:56Z")

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