# Plex Media Server Crashes on Start - Windows 11 **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [August 12, 2021, 1:18am UTC](https://forums.plex.tv/t/plex-media-server-crashes-on-start-windows-11/735601 "2021-08-12T01:18:42Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Kie723](https://avatars.discourse-cdn.com/v4/letter/k/ecb155/32.png) [@Kie723](https://forums.plex.tv/u/Kie723)\ **Post date:** [August 12, 2021, 1:18am UTC](https://forums.plex.tv/t/plex-media-server-crashes-on-start-windows-11/735601/1 "2021-08-12T01:18:42Z")
Server Version#: Latest downloadable Player Version#: Latest downloadable I’ve tried uninstalling and reinstalling but nothing seems to work. Edit: It just shows an “Error: Error” window when the PC starts or whenever I close and try to reopen it. ---
**Author:** ![applejax33](https://avatars.discourse-cdn.com/v4/letter/a/7ea924/32.png) [@applejax33](https://forums.plex.tv/u/applejax33)\ **Post date:** [September 26, 2021, 6:51pm UTC](https://forums.plex.tv/t/plex-media-server-crashes-on-start-windows-11/735601/3 "2021-09-26T18:51:39Z")
If you remove the device and reauthorize it, that will fix your problem. ---
**Author:** ![Kie723](https://avatars.discourse-cdn.com/v4/letter/k/ecb155/32.png) [@Kie723](https://forums.plex.tv/u/Kie723)\ **Post date:** [September 29, 2021, 12:26pm UTC](https://forums.plex.tv/t/plex-media-server-crashes-on-start-windows-11/735601/4 "2021-09-29T12:26:33Z")
Sorry applejax, I’m afraid that didn’t work. I deauthorised all devices from Plex and Plex Media Server and reinstalled Media Server for good measure, but I still get an Error on start. Trumpy, I’m afraid I can’t get media [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) because the program does not launch at all. It just comes up with a generic “Error” pop up window and that’s it. Given Windows 11 is right around the corner, I hope Plex come up with a solution quick, or they’re going to have a lot of unhappy customers! ---
**Author:** ![otakudc](https://avatars.discourse-cdn.com/v4/letter/o/c6cbf5/32.png) [@otakudc](https://forums.plex.tv/u/otakudc)\ **Post date:** [October 5, 2021, 9:53pm UTC](https://forums.plex.tv/t/plex-media-server-crashes-on-start-windows-11/735601/5 "2021-10-05T21:53:48Z")
I am having the exact same error as the OP. No error logs are created, PMS just fails to launch and displays Error: Error. This is on Windows 11 as well which was officially released today. I also tried uninstalling and installing with no luck. ---
**Author:** ![otakudc](https://avatars.discourse-cdn.com/v4/letter/o/c6cbf5/32.png) [@otakudc](https://forums.plex.tv/u/otakudc)\ **Post date:** [October 5, 2021, 9:58pm UTC](https://forums.plex.tv/t/plex-media-server-crashes-on-start-windows-11/735601/6 "2021-10-05T21:58:53Z")
Hey, so I don’t know if this applies to you but I fixed my issue. Turns out the external drive where I was storing my Plex library information had become disconnected. Maybe this is the case with you, good luck. ---
**Author:** ![Kie723](https://avatars.discourse-cdn.com/v4/letter/k/ecb155/32.png) [@Kie723](https://forums.plex.tv/u/Kie723)\ **Post date:** [October 9, 2021, 1:21pm UTC](https://forums.plex.tv/t/plex-media-server-crashes-on-start-windows-11/735601/7 "2021-10-09T13:21:58Z")
Good to hear you resolved your issue. I had some major issues with Windows removing a few of my hdds after updating to Win11. Didn’t end up getting them back but recovered some data at least. So if the Plex files were on there, how would I prevent a new install of Plex from looking for those now deleted files? ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2022, 1:22pm UTC](https://forums.plex.tv/t/plex-media-server-crashes-on-start-windows-11/735601/8 "2022-01-07T13:22:01Z")
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