# Plex Media Server crashing on Windows 10
**URL:** https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041
**Category:** Plex Media Server
**Tags:** server-windows
**Created:** [April 25, 2022, 3:12pm UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041 "2022-04-25T15:12:16Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@murthybruit](https://forums.plex.tv/u/murthybruit)
#### Post date: [April 25, 2022, 3:12pm UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/1 "2022-04-25T15:12:16Z")
Server Version#: 1.25.9.5721
[Plex Media Server Logs\_2022-04-25\_15-57-56.zip](https://forums.plex.tv/uploads/short-url/2Yuric3P8QcH5gehfG78hs2cCJc.zip) (7.9 MB)
PMS has been crashing randomly for a long time, numerous updates haven’t resolved the issue
Nothing in Windows Event Viewer offers any explanation and all the Plex Crash Reports are empty
Crash Uploader reports:
Apr 10, 2022 00:38:13.223 [11272] INFO - Crash Uploader - Platform: Windows ServerUUID: 3333ba6db4642571e807e13b1706efb62c36e489 UserId: [mountainsisme@gmail.com](mailto:mountainsisme@gmail.com) Version: 1.25.6.5577-c8bd13540
Apr 10, 2022 00:38:13.179 [7636] DEBUG - HTTP requesting POST [https://sentry.io/api/1233455/minidump?sentry\_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx](https://sentry.io/api/1233455/minidump?sentry_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx)
Apr 10, 2022 00:38:13.861 [9244] DEBUG - [HttpClient] HTTP/2.0 (0.7s) 400 response from POST [https://sentry.io/api/1233455/minidump?sentry\_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx](https://sentry.io/api/1233455/minidump?sentry_key=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx)
Apr 10, 2022 00:38:13.863 [7636] ERROR - Failed to upload crashdump da7a5348-b6a7-4d0e-8d15-095931e35ec9: 400
Apr 10, 2022 00:38:13.865 [7636] ERROR - Too many crashdumps detected / retries disallowed!
Apr 10, 2022 00:38:13.865 [7636] ERROR - Trashing C:\Users\MBratt\AppData\Local\Plex Media Server\Crash Reports\1.25.6.5577-c8bd13540\PLEX MEDIA SERVER\da7a5348-b6a7-4d0e-8d15-095931e35ec9.dmp
I’ve attached the most recent logs, any help would be greatly appreciated
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### Author:  [@dbirch](https://forums.plex.tv/u/dbirch)
#### Post date: [April 25, 2022, 5:00pm UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/2 "2022-04-25T17:00:26Z")
Looking at the most recent crash log from 4/21 your other plex logs dont go back that far. Ideally a log capture just after a crash is ideal.
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### Author:  [@murthybruit](https://forums.plex.tv/u/murthybruit)
#### Post date: [April 27, 2022, 8:06am UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/3 "2022-04-27T08:06:29Z")
Hi, I’ve just logged on and found it crashed again, so I’m attaching the latest logs
Hope this reveals something helpful?
Thanks in advance
Martyn
[Plex Crash Uploader.log](https://forums.plex.tv/uploads/short-url/bWqNTdPDlSe6Q9HYsMubyFlpPJD.log) (192 Bytes)
[Plex Media Server Logs\_2022-04-25\_15-47-33.zip](https://forums.plex.tv/uploads/short-url/bI3tfMly2DFm75Nb45pCch9v736.zip) (8.4 MB)
[Plex Media Server.log](https://forums.plex.tv/uploads/short-url/28EvvMgO5EmD8Y0wve3LwrrcDvw.log) (158.7 KB)
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### Author:  [@bart.g](https://forums.plex.tv/u/bart.g)
#### Post date: [April 27, 2022, 6:51pm UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/4 "2022-04-27T18:51:15Z")
Funny how we’re told to “try” a beta (5762) to see if it can clear the diaper that is the public release.
Sorry Plex “team,” that was satire. It’s really not funny at all. Release should be a working, thoroughly tested version, not a hastily hacked poop-ball thrown at the wall to see what stinks. 5761 should have worked like a champ, what with getting rid of all that pesky unmonetized podcast facility, and the massive software resource savings realized by it’s excision.
Truly award winning software, if that award includes giant raspberry sounds and absolute peer disdain.
I want to say keep up the good work, but I’ll just leave it at work. Just do it.
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### Author:  [@bart.g](https://forums.plex.tv/u/bart.g)
#### Post date: [April 28, 2022, 5:33pm UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/5 "2022-04-28T17:33:39Z")
Shocker! 5762 server crashes also! What were the odds . . .
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### Author:  [@djshin](https://forums.plex.tv/u/djshin)
#### Post date: [May 1, 2022, 2:36am UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/6 "2022-05-01T02:36:14Z")
I’ve also been having issues with Plex Media Server crashing (I’m also on Windows 10). For the past month and a half, it was getting pretty frequent (daily). After the last Media Server version (I’m currently on v1.26.0.5715), it has decreased in frequency to every few days.
Does anyone have a good understanding of how to interpret the Media [Server Logs?](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) I also don’t have anything showing up in Windows 10 Event Viewer, and I can’t make sense of the Plex logs myself. This is even after downloading the logs immediately after a server crash.
Any suggestions?
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### Author:  [@djshin](https://forums.plex.tv/u/djshin)
#### Post date: [May 3, 2022, 1:24am UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/7 "2022-05-03T01:24:09Z")
@murthybruit have you heard anything back about your issue? My Plex Media Server crashed twice yesterday evening (immediately after recording shows), and again once this evening after recording a show.
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### Author:  [@dbirch](https://forums.plex.tv/u/dbirch)
#### Post date: [May 3, 2022, 2:13am UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/8 "2022-05-03T02:13:18Z")
The plex team has been working on issues with the DVR functionality
.
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### Author:  [@murthybruit](https://forums.plex.tv/u/murthybruit)
#### Post date: [May 3, 2022, 9:16am UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/9 "2022-05-03T09:16:48Z")
No, I haven’t recieved any support as yet, mine wasn’t caused by using the DVR function though, I haven’t recorded anythuing for a long time
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### Author:  [@Olli](https://forums.plex.tv/u/Olli)
#### Post date: [May 3, 2022, 9:26am UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/10 "2022-05-03T09:26:03Z")
Most problems are fixed since **1.26.1.5762** , especially problems of DVR. (channel-scan)
> [@Plex Media Server](https://forums.plex.tv/t/plex-media-server/30447/500):
>
> Plex Media Server 1.26.1.5762 is now available to Plex Pass users in the Beta update channel. FIXES: (DVR) Plex Tuner Service does not return non-unicode encoded channels (#13374) (DVR) Plex Tuner Service only returns a small number of channels (#13261) (HttpClient) Plex Media Server could exit unexpectedly after HTTP requests completed with certain timing conditions (#13489) (Metadata) Manually setting the Originally Available date on an item would result in an incorrect value being stored …
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### Author:  [@murthybruit](https://forums.plex.tv/u/murthybruit)
#### Post date: [May 3, 2022, 11:32am UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/12 "2022-05-03T11:32:42Z")
Ok, so I’ve updated to Version 1.26.1.5772, let’s see how that plays out
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### Author:  [@djshin](https://forums.plex.tv/u/djshin)
#### Post date: [May 4, 2022, 1:34am UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/13 "2022-05-04T01:34:43Z")
Thanks for the info @Olli . Once PMS 1.26.1.5762 comes out of Beta, I’ll give it a shot. Sounds like lots of DVR fixes.
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### Author:  [@murthybruit](https://forums.plex.tv/u/murthybruit)
#### Post date: [May 12, 2022, 2:49pm UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/14 "2022-05-12T14:49:17Z")
So it crashed again, 9 days is better than it has been, I’ve attached the logs
[Plex Media Server Logs\_2022-05-12\_15-47-51.zip](https://forums.plex.tv/uploads/short-url/iZipEc3QepZ4LGEgGDwfxJSLI41.zip) (5.1 MB)
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### Author:  [@beauchristopher](https://forums.plex.tv/u/beauchristopher)
#### Post date: [May 12, 2022, 8:10pm UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/15 "2022-05-12T20:10:14Z")
I think my crashes are also related to DVR recording now.
[Plex Media Server Logs\_2022-05-12\_15-01-48.zip](https://forums.plex.tv/uploads/short-url/1mtOmrH9KjSwyMrrdEW9HgR5OuA.zip) (8.0 MB)
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### Author:  [@murthybruit](https://forums.plex.tv/u/murthybruit)
#### Post date: [May 13, 2022, 8:56am UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/16 "2022-05-13T08:56:54Z")
I haven’t used the DVR function for well over a year, so not the case for me
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### Author:  [@murthybruit](https://forums.plex.tv/u/murthybruit)
#### Post date: [May 13, 2022, 11:36am UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/17 "2022-05-13T11:36:52Z")
Just found it crashed again…
The sad thing is, a lot of my friends who used to get a lot of use out of my server, have given up, on account of it’s reliability
Wouldn’t be so bad if I wasn’t paying for it, and the lack of accessible support for a paid service, really??
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### Author:  [@djshin](https://forums.plex.tv/u/djshin)
#### Post date: [May 17, 2022, 1:39am UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/18 "2022-05-17T01:39:13Z")
Yes. I love beta testing software that I am paying for (although I’m actually using the public channel for PMS - 1.26.0.5715 on Windows 10.
Here are my logs from today’s crash.
[Plex Media Server Logs\_2022-05-16\_18-39-05.zip](https://forums.plex.tv/uploads/short-url/ur7EJqMpK8lpl2JxWhBmDG7oBVM.zip) (5.3 MB)
I’ll skip posting the logs for plex media server crashes on:
5/8/2022
5/2/22
5/1/22 (twice)
4/30/22
4/21/22
I think it has to do with the DVR, and maybe the commercial skip or thumbnail generation that occurs after a recording. I’m not sure because I haven’t figured out how to interpret the logs.
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### Author:  [@murthybruit](https://forums.plex.tv/u/murthybruit)
#### Post date: [May 20, 2022, 11:55am UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/19 "2022-05-20T11:55:05Z")
Mine can’t be DVR related as I never use that function, I am finding more that rather than PMS just not be running anymore, it is in an unresponsive state that needs the task killing before I can restart it
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### Author:  [@adamsiu](https://forums.plex.tv/u/adamsiu)
#### Post date: [May 20, 2022, 2:57pm UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/20 "2022-05-20T14:57:33Z")
Every time when it crashed, I had to open Task Manager and kill the related processes one by one to have a chance to restart.
One repeating symptom that I can easily recognise whether it is still running or crashing is that the text on the right-click-open option-menu would be all gone like a blank one. If it is running, it would show text command of “Open Plex”, (“Tick”) “Start Plex” “Media Server at Login”, “Update Libraries”, “Cancel Library Update” (Dimmed as grey), “Check for Updates”, “About Plex Media Server”, and “Exit”.
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### Author:  [@murthybruit](https://forums.plex.tv/u/murthybruit)
#### Post date: [May 27, 2022, 9:12am UTC](https://forums.plex.tv/t/plex-media-server-crashing-on-windows-10/790041/21 "2022-05-27T09:12:26Z")
Crashed again, logs attached…
Are any Devs even looking at this??
[Plex Media Server Logs\_2022-05-27\_10-11-28.zip](https://forums.plex.tv/uploads/short-url/902YLhp460sn0yKquYrPROpBqdY.zip) (3.5 MB)
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