# Plex Media Server Crashing **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [February 2, 2020, 4:51am UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212 "2020-02-02T04:51:12Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![bradolson83](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bradolson83/32/86036_2.png) [@bradolson83](https://forums.plex.tv/u/bradolson83)\ **Post date:** [February 2, 2020, 4:51am UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/1 "2020-02-02T04:51:12Z")
Fresh install of windows 10 and PMS 1.18.5.2309. Crahsed within a day of the initial setup. Server Version#:1.18.5.2309 Player Version#: ios 6.7.1 [Plex Media Server Logs\_2020-02-02\_15-47-04.zip](https://forums.plex.tv/uploads/short-url/9afVQG1oiZZAmUDyJcPP5e2M9xx.zip) (9.6 MB) ---
**Author:** ![bradolson83](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bradolson83/32/86036_2.png) [@bradolson83](https://forums.plex.tv/u/bradolson83)\ **Post date:** [February 2, 2020, 4:54am UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/2 "2020-02-02T04:54:53Z")
Approximate time of crash was 15:45 ---
**Author:** ![bradolson83](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bradolson83/32/86036_2.png) [@bradolson83](https://forums.plex.tv/u/bradolson83)\ **Post date:** [February 2, 2020, 10:44am UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/3 "2020-02-02T10:44:38Z")
Another crash at 21:40. Logs attached. [Plex Media Server Logs\_2020-02-02\_21-43-08.zip](https://forums.plex.tv/uploads/short-url/yr4Zy2ASj4qghnYGGuThmFju06x.zip) (5.9 MB) ---
**Author:** ![bradolson83](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bradolson83/32/86036_2.png) [@bradolson83](https://forums.plex.tv/u/bradolson83)\ **Post date:** [February 4, 2020, 10:59am UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/4 "2020-02-04T10:59:18Z")
One thing I am noticing is it is typically crashing when I am accessing it via ios. ---
**Author:** ![BonerChamp](https://avatars.discourse-cdn.com/v4/letter/b/c68b51/32.png) [@BonerChamp](https://forums.plex.tv/u/BonerChamp)\ **Post date:** [February 5, 2020, 4:39pm UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/5 "2020-02-05T16:39:00Z")
Same issue. Seems to crash when I am using ios and it will start to buffer. Have there been any updates on this? ---
**Author:** ![Ted\_C](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@Ted\_C](https://forums.plex.tv/u/Ted_C)\ **Post date:** [February 5, 2020, 6:15pm UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/7 "2020-02-05T18:15:49Z")
Also having this problem. Got so fed up I even wiped Windows and did an entirely fresh installation of Plex setting up as a new server. Same problem. ---
**Author:** ![bradolson83](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bradolson83/32/86036_2.png) [@bradolson83](https://forums.plex.tv/u/bradolson83)\ **Post date:** [February 5, 2020, 9:31pm UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/8 "2020-02-05T21:31:37Z")
I have setup a combination of TriggerCMD, Tautulli, IFTTT and Siri Shortcuts as well as using PMS as a service to be able to get Siri to remotely kill the PMS on my server and it auto restarts when I kill it with the PMS as a service. Its the most convenient way i could do it whilst having this issue. Can we at least get a comment to what is going on here because Plex should not be crashing on fresh installs. ---
**Author:** ![Ted\_C](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@Ted\_C](https://forums.plex.tv/u/Ted_C)\ **Post date:** [February 5, 2020, 9:58pm UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/9 "2020-02-05T21:58:58Z")
I’ve been looking into it this evening and there are dozens of reports of crashes with the newest versions here and on reddit. Clearly something is very wrong with these builds. Plex claimed the latest beta update would fix it but it crashed on me within an hour of installing the latest beta. I’ve downgraded to an older one now and will see how that goes. ---
**Author:** ![wlossw](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/wlossw/32/114876_2.png) [@wlossw](https://forums.plex.tv/u/wlossw)\ **Post date:** [February 6, 2020, 11:24am UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/10 "2020-02-06T11:24:23Z")
I’m on macOS and the last 2 versions have been randomly crashing for me as well… ---
**Author:** ![BonerChamp](https://avatars.discourse-cdn.com/v4/letter/b/c68b51/32.png) [@BonerChamp](https://forums.plex.tv/u/BonerChamp)\ **Post date:** [February 6, 2020, 3:41pm UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/11 "2020-02-06T15:41:01Z")
As long as the IOS device downloads the media file and watches/listens to it local it doesn’t seem to cause the crash of the PLEX Server. It would be nice to get a status on this situation because it is very inconvenient, since even playing music will crash the server. ---
**Author:** ![Ted\_C](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@Ted\_C](https://forums.plex.tv/u/Ted_C)\ **Post date:** [February 7, 2020, 3:49pm UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/12 "2020-02-07T15:49:26Z")
Downgrading to Version 1.18.3.2156 fixed the issue for me entirely. Hopefully we get some acknowledgement of this issue soon as it’s an issue affecting many and the common thread is 1.18.5/6. ---
**Author:** ![aabramovich](https://avatars.discourse-cdn.com/v4/letter/a/8491ac/32.png) [@aabramovich](https://forums.plex.tv/u/aabramovich)\ **Post date:** [February 7, 2020, 4:17pm UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/13 "2020-02-07T16:17:55Z")
I’m downgrading to 1.18.3.2156 as well. See if this issue resurfaces. At this point I have 2 instances running 1.18.6 on 2 different NAS models, both exhibiting the same behavior; becoming unreachable and I have to restart the Plex instance. ---
**Author:** ![coreygator](https://avatars.discourse-cdn.com/v4/letter/c/57b2e6/32.png) [@coreygator](https://forums.plex.tv/u/coreygator)\ **Post date:** [February 7, 2020, 4:20pm UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/14 "2020-02-07T16:20:25Z")
Same issue here as well but I don’t have any iOS devices, only android and PMS is on Windows 10 computer. Crashed at least once a day the last few days. On latest version of PMS. ---
**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\ **Post date:** [February 7, 2020, 7:59pm UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/15 "2020-02-07T19:59:51Z")
> [@bradolson83](#): > > Fresh install of windows 10 and PMS 1.18.5.2309. Crahsed within a day of the initial setup. > > Server Version#:1.18.5.2309 > Player Version#: ios 6.7.1 > [@bradolson83](#): > > One thing I am noticing is it is typically crashing when I am accessing it via ios. Yes it is the issue noticed from iOS users. It has been fixed already. See release note for Beta Plex Media Server 1.18.6.2368 > [@Plex Media Server](https://forums.plex.tv/t/plex-media-server/30447/315): > > Plex Media Server 1.18.6.2368 is now available in the Beta update channel. FIXES: (Ubuntu/Debian) The service may not have automatically started after upgrading an existing install. The server could become unresponsive after navigating many preplay screens. The description does not probably cover all manifestations but this is the issue I can see in your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) - The server could become unresponsive after navigating many preplay screens. ---
**Author:** ![bradolson83](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bradolson83/32/86036_2.png) [@bradolson83](https://forums.plex.tv/u/bradolson83)\ **Post date:** [February 7, 2020, 9:27pm UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/16 "2020-02-07T21:27:09Z")
Thanks @sa2000, i have installed the Beta and will report back to see if anymore crashes happen. ---
**Author:** ![Ted\_C](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@Ted\_C](https://forums.plex.tv/u/Ted_C)\ **Post date:** [February 8, 2020, 1:48pm UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/17 "2020-02-08T13:48:45Z")
The crashing persisted with the latest beta for me. Crashed within an hour of installing it and another 5 or 6 times that day before I gave up and reverted to a .3 release. And it crashed often overnight when nobody was using it, or browsing any preplay screens. There’s definitely a deeper issue than just navigating preplay screens going on, and it definitely isn’t fixed in the latest beta. ---
**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\ **Post date:** [February 8, 2020, 2:17pm UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/18 "2020-02-08T14:17:57Z")
Sounds like a different issue. Let me have server logs captured after the restart following a crash ---
**Author:** ![Ted\_C](https://avatars.discourse-cdn.com/v4/letter/t/c77e96/32.png) [@Ted\_C](https://forums.plex.tv/u/Ted_C)\ **Post date:** [February 8, 2020, 2:52pm UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/19 "2020-02-08T14:52:36Z")
It crashed so much I rolled back. It was completely unusable. There are numerous other posts on the forums here and on the reddit sub about the same issue though. People are still reporting it in non-trivial numbers. For example: > [@Plex stops working periodically since last update](https://forums.plex.tv/t/plex-stops-working-periodically-since-last-uodate/525345): > > I just updated to the last version of Plex server today, Windows. Now it seems like every 3 hours or so the server stops working. No clients can connect, locally or remote. Before the update everything worked fine, so it must be since this update. Restarting fixes it, but of course temporarily, as after some hours it will stop.working again. Does anyone else have this issue? Or can I check logs or so anywhere to check what is up? Thanks! > [@PMS 1.18.5.2309 constantly crashing](https://forums.plex.tv/t/pms-1-18-5-2309-constantly-crashing/535566/22): > > Same type of issues. Service unavailable until restart or Plex/sometimes requires reboot. Same version. [https://old.reddit.com/r/PleX/comments/f08qfy/pms\_under\_macos\_randomly\_unresponsive\_and/](https://old.reddit.com/r/PleX/comments/f08qfy/pms_under_macos_randomly_unresponsive_and/) [https://old.reddit.com/r/PleX/comments/f01iax/new\_updates\_broken\_plex/](https://old.reddit.com/r/PleX/comments/f01iax/new_updates_broken_plex/) ---
**Author:** ![bal3wolf](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bal3wolf/32/12362_2.png) [@bal3wolf](https://forums.plex.tv/u/bal3wolf)\ **Post date:** [February 12, 2020, 8:16am UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/20 "2020-02-12T08:16:58Z")
Crashes for me also when my Vizio smart tv’s connect other devices seem to be ok i downgraded to 1.18.5.2309 and that works fine. ---
**Author:** ![SpinalFailed](https://avatars.discourse-cdn.com/v4/letter/s/b3f665/32.png) [@SpinalFailed](https://forums.plex.tv/u/SpinalFailed)\ **Post date:** [February 12, 2020, 9:00am UTC](https://forums.plex.tv/t/plex-media-server-crashing/536212/21 "2020-02-12T09:00:58Z")
Add me to the Vizio TV app causing PMS to crash without fail every single time I attempt to launch Plex. I finally had to uninstall PMS 1.18.5.Whatever the most recent release is in favor of a a version from several updates ago! Sorry it’s 3am and I’m irritated as hell at having to chase this issue. The past few updates seem to go from bad to worse! [Next page](https://forums.plex.tv/t/plex-media-server-crashing/536212.md?page=2)