# Plex Media Server Crashing **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [July 19, 2022, 1:58am UTC](https://forums.plex.tv/t/plex-media-server-crashing/801391 "2022-07-19T01:58:32Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![jfreiman](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jfreiman/32/82584_2.png) [@jfreiman](https://forums.plex.tv/u/jfreiman)\ **Post date:** [July 19, 2022, 1:58am UTC](https://forums.plex.tv/t/plex-media-server-crashing/801391/1 "2022-07-19T01:58:32Z")
I’m also experiencing PMS crashing from build 1.27 and now 1.28.0.5973. Plex stops working and then restarts (via Plex Media Server Service) Attached are my most recent logs. [Plex Media Server Logs\_2022-07-18\_18-55-46.zip](https://forums.plex.tv/uploads/short-url/pink6FhLQMsYwV9JsvoMJmL3rnU.zip) (2.1 MB) ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [July 20, 2022, 6:35am UTC](https://forums.plex.tv/t/plex-media-server-crashing/801391/2 "2022-07-20T06:35:40Z")
@jfreiman I moved your post to a new thread. The other thread was for a Linux / Docker installation, and you’re running Windows. There are errors in the log files. However, it is hard to tell what is happening because debug level logging is turned off. 1. Re-enable debug level logging. Settings → ServerName → General 2. Restart Plex Media Server. 3. After the next occurrence, wait for Plex to fully start (2 - 3 minutes), then go to Settings → Troubleshooting, download the logs, and attach to the thread. ---
**Author:** ![mazu](https://avatars.discourse-cdn.com/v4/letter/m/41988e/32.png) [@mazu](https://forums.plex.tv/u/mazu)\ **Post date:** [July 27, 2022, 3:26pm UTC](https://forums.plex.tv/t/plex-media-server-crashing/801391/3 "2022-07-27T15:26:35Z")
@FordGuy61 im also having issues with my PMS crashing on a windows 2012R2 server. i have to restart PMS so that the service and my libraries come back online. i have debug logging enabled so hopefully my logs can show whats going on. PMS Version 1.27.2.5929 OS: Server 2012R2 [Plex Media Server Logs\_2022-07-27\_09-51-44.zip](https://forums.plex.tv/uploads/short-url/ucdThN8jYuwlwFi7ibopqeIGvds.zip) (4.7 MB) let me know if you need anything else cheers, ---
**Author:** ![rwoffice](https://avatars.discourse-cdn.com/v4/letter/r/ea5d25/32.png) [@rwoffice](https://forums.plex.tv/u/rwoffice)\ **Post date:** [July 27, 2022, 5:50pm UTC](https://forums.plex.tv/t/plex-media-server-crashing/801391/4 "2022-07-27T17:50:53Z")
Take a look at [this thread](https://forums.plex.tv/t/plex-server-crashing-randomly/789544/) and see if you’re having the “deadlock” issue. If so, try and gather the diagnostics outlined in this post: > [@Plex Server Crashing Randomly](https://forums.plex.tv/t/plex-server-crashing-randomly/789544/67): > > I think that the issue that I am having is what is called a “deadlock”. Plex icon stays active in the system tray, but when I try to open the Plex web interface nothing loads. The clients are unable to play anything from the server as well (local and remote). I found an old post from 2018 solving an issue called “503 Service Unavailable”. To everyone else here experiencing the issue first verify that the Plex icon is still in the system tray (Windows). Here are the diagnostic steps outlined by @… ---
**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\ **Post date:** [July 29, 2022, 10:02am UTC](https://forums.plex.tv/t/plex-media-server-crashing/801391/5 "2022-07-29T10:02:49Z")
> [@jfreiman](#): > > I’m also experiencing PMS crashing from build 1.27 and now 1.28.0.5973. > Plex stops working and then restarts (via Plex Media Server Service) I can see a crash at Jul 18, 2022 18:40 - but you have disabled [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) ! I suspect the crash was memory usage related and a spike then Could you add the hidden server setting `LogMemoryUse` - see [Advanced, Hidden Server Settings | Plex Support](https://support.plex.tv/articles/201105343-advanced-hidden-server-settings/) Also ensure [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) is enabled and to identify the device / application that may be sending large requests to the server - could you also enable verbose logging on the server, Capture the logs on restart after a crash and then disable verbose logging leaving just [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) ---
**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\ **Post date:** [July 29, 2022, 10:03am UTC](https://forums.plex.tv/t/plex-media-server-crashing/801391/6 "2022-07-29T10:03:42Z")
> [@mazu](#): > > im also having issues with my PMS crashing on a windows 2012R2 serve You are already on the 1.28.1 alpha trial which hopefully fixes the deadlocks / lockouts issues you had ---
**Author:** ![sa2000](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sa2000/32/6922_2.png) [@sa2000](https://forums.plex.tv/u/sa2000)\ **Post date:** [August 17, 2022, 2:37pm UTC](https://forums.plex.tv/t/plex-media-server-crashing/801391/7 "2022-08-17T14:37:39Z")
Please Media Server 1.28.2 has just been released as a beta release It has a fix for a deadlocks issue that was identified last week > [@Plex Media Server](https://forums.plex.tv/t/plex-media-server/30447/525): > > Plex Media Server 1.28.2.6093 is now available to Plex Pass users in the Beta update channel. NEW: (HTTP) Indicate when a database migration is being run (#13651) (Web) Updated to 4.87.2 FIXES: (Collections) Playing a collection of shows/seasons resulted in no playback in certain clients (#12977) (Library) Cleaning up legacy music agent bundle files could fail when running a Clean Bundles (#13761) (Music) Read artist and album sort tags from m4a audio files (#13760) (Music) Upgrading an al… - Server could hang in certain circumstances (#13758) ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 15, 2022, 2:38pm UTC](https://forums.plex.tv/t/plex-media-server-crashing/801391/8 "2022-11-15T14:38:11Z")
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