# Plex Media Server disconnects

**URL:** <https://forums.plex.tv/t/plex-media-server-disconnects/352156>\
**Category:** General Discussions\
**Tags:** server-windows\
**Created:** [December 24, 2018, 9:19pm UTC](https://forums.plex.tv/t/plex-media-server-disconnects/352156 "2018-12-24T21:19:17Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![zukdj](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/zukdj/32/9155_2.png) [@zukdj](https://forums.plex.tv/u/zukdj)\
**Post date:** [December 24, 2018, 9:19pm UTC](https://forums.plex.tv/t/plex-media-server-disconnects/352156/1 "2018-12-24T21:19:17Z")

</div>

Hello, I have a very strange problem that has just presented itself in the past month or so, it seems that Pex stops running on my server after a few hours of inactivity (the icon in the tray is resident in memory until you scroll over it to make it go away). My server details are as follows: **Dell PowerEdge T30, Windows Server Essentials 2016 OS, 20GB of RAM, 15 TB of hard drive space, i7-6700K processor.**  
I’m not sure what logs to look at, I’ve done everything else I can think of, even changing Plex to run as a service with a specific account. I’ve set the server to do auto-logon as well. Has anyone else seen the issue where Plex just stops running after so many hours of inactivity? I am using a BETA version of Plex Media Server as well, version 1.14.1.5488. My server has been up for a couple years minus the occasional reboots and software patches but in the past it would stay connected for months in between the normal maintenance.

Update: I have seen other posts with users using version 1.14.1.5488 and having issues which a rollback solved, my hope is there is a different easier way to resolve this since I have no idea how to do a rollback to a previous version.

Nobody else has had this problem? Seriously? Any help is appreciated, even if you can explain how to roll back without losing my stuff of menus.

---

<div class="post-metadata">

**Author:** ![zukdj](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/zukdj/32/9155_2.png) [@zukdj](https://forums.plex.tv/u/zukdj)\
**Post date:** [January 2, 2019, 5:51pm UTC](https://forums.plex.tv/t/plex-media-server-disconnects/352156/2 "2019-01-02T17:51:01Z")

</div>

Well, I rolled back to an earlier version, no joy. I created a service so Plex runs as a service and it continues running even when Plex stops working. It sometimes works for a couple hours and then no connectivity.

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 2, 2019, 5:58pm UTC](https://forums.plex.tv/t/plex-media-server-disconnects/352156/3 "2019-04-02T17:58:09Z")

</div>

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.