# Plex media server error after server update

**URL:** <https://forums.plex.tv/t/plex-media-server-error-after-server-update/724472>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [June 24, 2021, 6:38pm UTC](https://forums.plex.tv/t/plex-media-server-error-after-server-update/724472 "2021-06-24T18:38:49Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Mikheel](https://avatars.discourse-cdn.com/v4/letter/m/59ef9b/32.png) [@Mikheel](https://forums.plex.tv/u/Mikheel)\
**Post date:** [June 24, 2021, 6:38pm UTC](https://forums.plex.tv/t/plex-media-server-error-after-server-update/724472/1 "2021-06-24T18:38:49Z")

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Server Version#:  
Player Version#:

I downloaded the plex media server on my desktop and have been using it for over a year without issues until yesterday when I saw there was a server update nd downloaded and installed it. The problem is after installation the server could not reestablish a connect even after I hit retry connection a few times. I then closed the browser nd restarted the pc and when I went to the PMS desktop app shortcut nd double clicked on it like I normally do it gave me a pop up box notification with an error nd when I go to my history to open it on the browser I can’t access the site. The drive the server is connected to is on the pc and the internet connection is fine so I don’t know what the problem is. Can anyone assist please? Below are screenshots as well the logs.

 ![20210624_111944](https://global.discourse-cdn.com/plex/original/3X/1/1/116f00d3818afe306892eda2bc62fe5ea2dda1e8.jpeg)

 ![20210624_111829](https://global.discourse-cdn.com/plex/original/3X/1/6/1619d86fe230d3fea060b7a7f9007f5f134f6e83.jpeg)  
[Plex logs.zip](https://forums.plex.tv/uploads/short-url/ya8nsqG1esC6UBdlVCyD77B6QE6.zip) (164.4 KB)

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [June 24, 2021, 6:55pm UTC](https://forums.plex.tv/t/plex-media-server-error-after-server-update/724472/2 "2021-06-24T18:55:29Z")

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Your logs show you are running v1.23.2.4656. Where di you get this? That version had a bad bug and we revoked that version. You should not have gotten that as an update?

Manually install a later version and see if that helps.

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**Author:** ![Mikheel](https://avatars.discourse-cdn.com/v4/letter/m/59ef9b/32.png) [@Mikheel](https://forums.plex.tv/u/Mikheel)\
**Post date:** [June 24, 2021, 7:31pm UTC](https://forums.plex.tv/t/plex-media-server-error-after-server-update/724472/3 "2021-06-24T19:31:44Z")

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Could you tell me how to manually install a later version please?

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**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [June 24, 2021, 8:40pm UTC](https://forums.plex.tv/t/plex-media-server-error-after-server-update/724472/4 "2021-06-24T20:40:56Z")

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Download from [Media Server Downloads | Plex Media Server for Windows, Mac, Linux, FreeBSD and More](https://www.plex.tv/media-server-downloads/) and just run the file. As long as you are installing a newer version, it should just work. If you want to install an older version, you need to uninstall Plex Media Server first. Uninstalling will not remove your setup.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 22, 2021, 8:41pm UTC](https://forums.plex.tv/t/plex-media-server-error-after-server-update/724472/5 "2021-09-22T20:41:35Z")

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