# Plex media server.exe entry point not found
**URL:** https://forums.plex.tv/t/plex-media-server-exe-entry-point-not-found/468264
**Category:** General Discussions
**Created:** [September 29, 2019, 8:30am UTC](https://forums.plex.tv/t/plex-media-server-exe-entry-point-not-found/468264 "2019-09-29T08:30:01Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@giorgi\_tsuladze\_gmail\_com](https://forums.plex.tv/u/giorgi_tsuladze_gmail_com)
#### Post date: [September 29, 2019, 8:30am UTC](https://forums.plex.tv/t/plex-media-server-exe-entry-point-not-found/468264/1 "2019-09-29T08:30:01Z")
Could not start media server on windows 10.
Can you please help me with that?
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [September 29, 2019, 11:29am UTC](https://forums.plex.tv/t/plex-media-server-exe-entry-point-not-found/468264/2 "2019-09-29T11:29:41Z")
I have never seen that before. Which makes me think that either your Plex installation is damaged or you have some other software installed on your computer which is interfering.
Make a fresh installation, like so:
- Stop/quit/end Plex Server with the tray icon
- deinstall Plex Server with the regular ‘Apps’ control panel of Windows (do **not** use 3rd party ‘Uninstaller’ software like Revo etc.)
- for safety, reboot Windows
- download the installation exe of Plex server and install it
(If you want to install an **older** version of PMS, take a look into `%LOCALAPPDATA%\Plex Media Server\Updates`)
Maybe disable your anti virus or other “watchdog” type software as a test.
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [December 28, 2019, 11:29am UTC](https://forums.plex.tv/t/plex-media-server-exe-entry-point-not-found/468264/3 "2019-12-28T11:29:46Z")
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