# Plex Media Server installation never opens a setup wizard

**URL:** <https://forums.plex.tv/t/plex-media-server-installation-never-opens-a-setup-wizard/827538>\
**Category:** Plex Media Server\
**Tags:** server-mac\
**Created:** [January 19, 2023, 8:18pm UTC](https://forums.plex.tv/t/plex-media-server-installation-never-opens-a-setup-wizard/827538 "2023-01-19T20:18:22Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![zacholsonllc\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/z/ea666f/32.png) [@zacholsonllc\_gmail\_com](https://forums.plex.tv/u/zacholsonllc_gmail_com)\
**Post date:** [January 19, 2023, 8:18pm UTC](https://forums.plex.tv/t/plex-media-server-installation-never-opens-a-setup-wizard/827538/1 "2023-01-19T20:18:22Z")

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I am trying to install plex media server on my mac, but am finding it impossible to configure a library. I’ve done this install before on mac and windows and I’m always presented with a setup wizard, where I configure my movies and tv show libraries and set my server name. I am not getting that pop up this time and I see no way to configure a library without it. I have read the support forums, and have tried navigating to [https://localhost:32400/web](https://localhost:32400/web) instead of 127.0.0.1/web, but it makes no difference.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 19, 2023, 10:51pm UTC](https://forums.plex.tv/t/plex-media-server-installation-never-opens-a-setup-wizard/827538/2 "2023-01-19T22:51:40Z")

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If you had previously installed and run a Plex Media Server on that machine, your new install might have picked up that old setup. If you used a different Plex account with that original setup you won’t be able to trigger the setup wizard.

[https://support.plex.tv/articles/201198426-restart-plex-media-server-setup-from-scratch/](https://support.plex.tv/articles/201198426-restart-plex-media-server-setup-from-scratch/)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 19, 2023, 10:52pm UTC](https://forums.plex.tv/t/plex-media-server-installation-never-opens-a-setup-wizard/827538/3 "2023-04-19T22:52:34Z")

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