### Author:  [@Doce1964](https://forums.plex.tv/u/Doce1964)
#### Post date: [June 14, 2026, 3:21pm UTC](https://forums.plex.tv/t/plex-media-server-issues-in-start-tray/939682/2 "2026-06-14T15:21:50Z")
I rebooted my pc, disconnected my VPN, stopped downloading media files and basically did nothing, my server lasted 11 minutes before disconnecting…
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### Author:  [@Doce1964](https://forums.plex.tv/u/Doce1964)
#### Post date: [June 14, 2026, 3:36pm UTC](https://forums.plex.tv/t/plex-media-server-issues-in-start-tray/939682/3 "2026-06-14T15:36:44Z")
I didnt watch anything on my server just fiddled around on my pc and the icon disappeared from the tray within ten minutes.
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### Author:  [@Doce1964](https://forums.plex.tv/u/Doce1964)
#### Post date: [June 14, 2026, 10:19pm UTC](https://forums.plex.tv/t/plex-media-server-issues-in-start-tray/939682/4 "2026-06-14T22:19:51Z")
I have been using Plex for years. Nothing has changed on my system to my knowledge recently. I use a VPN with split tunneling, I am running Windows 11. I have rebooted, re-downloaded the plex server file, looked online, posted asked for help etc… no replies and/or no answers i can find.
In the past few days my Plex will disconnect after about 10-15 minutes, and then if i check my start tray the icon is no longer there. I have even tried an older version of Plex download. Im wondering if its an upgrade issue? Very frustrating, i have had no issues before and now you get a max of about 10 minutes on my server and it disconnects. I have to click on my short cut, re-open the plex server the reload my internet page and it will return, for about 10 more minutes. Can anyone please help?
Server Version#:
Player Version#:
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### Author:  [@Doce1964](https://forums.plex.tv/u/Doce1964)
#### Post date: [June 14, 2026, 10:38pm UTC](https://forums.plex.tv/t/plex-media-server-issues-in-start-tray/939682/5 "2026-06-14T22:38:05Z")
Ive tried without the VPN, without doing much of anything on my pc and it still disconnects roughly after 10 minutes.
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [June 14, 2026, 10:41pm UTC](https://forums.plex.tv/t/plex-media-server-issues-in-start-tray/939682/6 "2026-06-14T22:41:04Z")
Your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) might contain some pointers on why the server shuts down or crashes.
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### Author:  [@Doce1964](https://forums.plex.tv/u/Doce1964)
#### Post date: [June 14, 2026, 10:45pm UTC](https://forums.plex.tv/t/plex-media-server-issues-in-start-tray/939682/7 "2026-06-14T22:45:31Z")
I have never pulled them up but i will ty, meanwhile im uploading these
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### Author:  [@Doce1964](https://forums.plex.tv/u/Doce1964)
#### Post date: [June 14, 2026, 10:47pm UTC](https://forums.plex.tv/t/plex-media-server-issues-in-start-tray/939682/8 "2026-06-14T22:47:19Z")
[Plex Media Server Logs\_2026-06-14\_18-46-34.zip](https://forums.plex.tv/uploads/short-url/ubpZA5QvImvZbvsWhgorjgYCCtk.zip) (3.6 MB)
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [June 14, 2026, 11:19pm UTC](https://forums.plex.tv/t/plex-media-server-issues-in-start-tray/939682/9 "2026-06-14T23:19:04Z")
Sorry… logs just show that the server is going down but no indication why it’s happening.
Your server seems to be busy doing some background jobs (scanning for new media, running credit detections…) – though, it seems to be different activities before every crash.
Can you try to disable all (automatic/scheduled) scans and maintenance jobs to see if that’s making any difference?
#
It seems there’s some trouble connecting to plex’s backend (via plex.direct) and some truly bad file naming / folder organization – but that appears to be unrelated.
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### Author:  [@Doce1964](https://forums.plex.tv/u/Doce1964)
#### Post date: [June 14, 2026, 11:32pm UTC](https://forums.plex.tv/t/plex-media-server-issues-in-start-tray/939682/10 "2026-06-14T23:32:03Z")
I will look into the scans, but honestly unless if it is something that just happened nothing has changed or been updated or installed to my knowledge…
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### Author:  [@Doce1964](https://forums.plex.tv/u/Doce1964)
#### Post date: [June 15, 2026, 12:58am UTC](https://forums.plex.tv/t/plex-media-server-issues-in-start-tray/939682/11 "2026-06-15T00:58:47Z")
This cannot be a coincidence after a dozen or so crashes its always the server is live for about ten minutes before crashing give or take a few minutes. Something is kicking me…
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### Author:  [@drzoidberg33](https://forums.plex.tv/u/drzoidberg33)
#### Post date: [June 15, 2026, 10:11am UTC](https://forums.plex.tv/t/plex-media-server-issues-in-start-tray/939682/12 "2026-06-15T10:11:23Z")
Do you have a music library?
Are you using any webp images for local artwork in the music libraries?
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### Author:  [@Doce1964](https://forums.plex.tv/u/Doce1964)
#### Post date: [June 15, 2026, 1:00pm UTC](https://forums.plex.tv/t/plex-media-server-issues-in-start-tray/939682/13 "2026-06-15T13:00:41Z")
No i dont. i have no idea what is going on…