# Plex media server not auto updating **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [March 3, 2021, 2:08am UTC](https://forums.plex.tv/t/plex-media-server-not-auto-updating/696465 "2021-03-03T02:08:07Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![RB1](https://avatars.discourse-cdn.com/v4/letter/r/48db29/32.png) [@RB1](https://forums.plex.tv/u/RB1)\ **Post date:** [March 3, 2021, 2:08am UTC](https://forums.plex.tv/t/plex-media-server-not-auto-updating/696465/1 "2021-03-03T02:08:07Z")
Server Version#: 1.21.3.4046 I’ve been trying to figure this out for months now; searched the entire forum but I can’t find an answer. As the topic says, no matter what I do, Plex Media Server doesn’t auto update itself. Every few weeks I’ll check the version and I’ll find a new version but then I have to manually click on Download updates. Things I’ve done: 1. Uninstall and Reinstall PMS from scratch 2. Check that Plex Update Service is running in Windows (8.1) 3. Ensure that the settings are set to automatically update on the PMS server through the web console (see below) 4. Ensure that I’ve selected a 3-4 hour maintenance window 5. The server is running 24x7 so there’s no reason why the auto update shouldn’t work Here are the settings from the web console: > Server version updates : Automatically during scheduled maintenance > Server update Channel : Public This is what I see in Plex Media Server.log > Mar 02, 2021 20:52:36.315 [149644] DEBUG - Request: [127.0.0.1:51976 (Loopback)] PUT /updater/check?download=0 (9 live) GZIP Signed-in Token (XXXX) > Mar 02, 2021 20:52:36.315 [149644] DEBUG - AutoUpdate: requesting check endpoint: /updater/products/5/check.xml?build=windows-x86&channel=16&distribution=windows&version=1.21.3.4046-3c1c83ba4, download: NO > Mar 02, 2021 20:52:36.316 [149644] DEBUG - Downloading document [https://plex.tv/updater/products/5/check.xml?build=windows-x86&channel=16&distribution=windows&version=1.21.3.4046-3c1c83ba4](https://plex.tv/updater/products/5/check.xml?build=windows-x86&channel=16&distribution=windows&version=1.21.3.4046-3c1c83ba4) > Mar 02, 2021 20:52:36.316 [149644] DEBUG - HTTP requesting GET [https://plex.tv/updater/products/5/check.xml?build=windows-x86&channel=16&distribution=windows&version=1.21.3.4046-3c1c83ba4](https://plex.tv/updater/products/5/check.xml?build=windows-x86&channel=16&distribution=windows&version=1.21.3.4046-3c1c83ba4) > Mar 02, 2021 20:52:36.853 [149644] DEBUG - HTTP 200 response from GET [https://plex.tv/updater/products/5/check.xml?build=windows-x86&channel=16&distribution=windows&version=1.21.3.4046-3c1c83ba4](https://plex.tv/updater/products/5/check.xml?build=windows-x86&channel=16&distribution=windows&version=1.21.3.4046-3c1c83ba4) > Mar 02, 2021 20:52:36.854 [149644] DEBUG - AutoUpdate: Found potential version: 1.21.4.4079-1b7748a7b > Mar 02, 2021 20:52:36.855 [134848] DEBUG - Completed: [127.0.0.1:51976] 200 PUT /updater/check?download=0 (9 live) GZIP 539ms 274 bytes (pipelined: 5) And this is what I see in Plex Update Service.log > Feb 22, 2021 16:16:22.749 [135776] INFO - Plex Update Service v1.21.3.4046-3c1c83ba4 - Microsoft PC x64 - build: windows-x86 > Feb 22, 2021 16:16:22.749 [135776] INFO - Windows version: 6.2 (Build 9200), language en-US > Feb 22, 2021 16:16:22.750 [135776] INFO - 4 2990 MHz processor(s): Architecture=0, Level=6, Revision=14857 Processor Identifier=Intel64 Family 6 Model 58 Stepping 9, GenuineIntel > Feb 22, 2021 16:16:22.750 [135776] DEBUG - “C:\Program Files (x86)\Plex\Plex Media Server\Plex Update Service.exe” > Feb 22, 2021 16:16:22.731 [96320] DEBUG - Main Thread > Feb 22, 2021 16:16:22.731 [96320] DEBUG - Creating UpdateService singleton > Feb 22, 2021 16:16:22.735 [136740] DEBUG - Win32Service::serviceMain: RegisterServiceCtrlHandlerEx > Feb 22, 2021 16:16:22.735 [136740] DEBUG - Win32Service::sendServiceStartPending - SERVICE\_START\_PENDING > Feb 22, 2021 16:16:22.735 [136740] DEBUG - Win32Service::serviceMain: Call initialize() > Feb 22, 2021 16:16:22.735 [136740] DEBUG - UpdateService::initialize: Plex Update Service > Feb 22, 2021 16:16:22.735 [136740] DEBUG - Win32Service::serviceMain: Finished initialize() > Feb 22, 2021 16:16:22.735 [136740] DEBUG - Win32Service::sendServiceRunning - SERVICE\_RUNNING > Feb 22, 2021 16:16:22.735 [136740] DEBUG - Win32Service::serviceMain: Call run() > Feb 22, 2021 16:16:22.735 [136740] DEBUG - Running Plex Update Service > Feb 22, 2021 16:16:22.735 [136740] DEBUG - Listening for remote procedure calls… > Feb 23, 2021 03:00:12.878 [96320] DEBUG - Win32Service::serviceCtrlHandler: Received SERVICE\_CONTROL\_INTERROGATE > Feb 23, 2021 03:00:13.297 [96320] DEBUG - Win32Service::serviceCtrlHandler: Received SERVICE\_CONTROL\_INTERROGATE > Feb 24, 2021 05:14:55.233 [96320] DEBUG - Win32Service::serviceCtrlHandler: Received SERVICE\_CONTROL\_INTERROGATE > Feb 24, 2021 05:14:55.671 [96320] DEBUG - Win32Service::serviceCtrlHandler: Received SERVICE\_CONTROL\_INTERROGATE > Mar 02, 2021 02:21:19.455 [96320] DEBUG - Win32Service::serviceCtrlHandler: Received SERVICE\_CONTROL\_INTERROGATE > Mar 02, 2021 02:21:19.894 [96320] DEBUG - Win32Service::serviceCtrlHandler: Received SERVICE\_CONTROL\_INTERROGATE The current PMS version is 1.21.3.4046 and it can see that there is an update available (1.21.4.4079-1b7748a7b), so why isn’t PMS automatically updating itself? ---
**Author:** ![RB1](https://avatars.discourse-cdn.com/v4/letter/r/48db29/32.png) [@RB1](https://forums.plex.tv/u/RB1)\ **Post date:** [March 5, 2021, 1:33am UTC](https://forums.plex.tv/t/plex-media-server-not-auto-updating/696465/2 "2021-03-05T01:33:41Z")
Anyone any thoughts? @anon18523487 can I provide any additional details? ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [March 5, 2021, 2:26am UTC](https://forums.plex.tv/t/plex-media-server-not-auto-updating/696465/3 "2021-03-05T02:26:40Z")
Please provide your entire log file. What you have shown isn’t enough to know what’s going on. ---
**Author:** ![RB1](https://avatars.discourse-cdn.com/v4/letter/r/48db29/32.png) [@RB1](https://forums.plex.tv/u/RB1)\ **Post date:** [March 5, 2021, 6:32pm UTC](https://forums.plex.tv/t/plex-media-server-not-auto-updating/696465/4 "2021-03-05T18:32:12Z")
Thanks I’ve PM’d you the logs ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [June 3, 2021, 6:33pm UTC](https://forums.plex.tv/t/plex-media-server-not-auto-updating/696465/5 "2021-06-03T18:33:09Z")
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