# Plex Media Server not being detected

**URL:** <https://forums.plex.tv/t/plex-media-server-not-being-detected/769763>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [January 10, 2022, 7:14am UTC](https://forums.plex.tv/t/plex-media-server-not-being-detected/769763 "2022-01-10T07:14:17Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jeri\_lazaro](https://avatars.discourse-cdn.com/v4/letter/j/e495f1/32.png) [@jeri\_lazaro](https://forums.plex.tv/u/jeri_lazaro)\
**Post date:** [January 10, 2022, 7:14am UTC](https://forums.plex.tv/t/plex-media-server-not-being-detected/769763/1 "2022-01-10T07:14:17Z")

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Server Version#: 1.25.2.5319  
Player Version#: N/A

I just did a fresh windows install and redownloaded Plex Media Server. It downloaded fine, but I can’t get into my library. The only thing in my tab is “+Your Media” then it tells me to download Plex Media Server (Which I already have installed)

Usually, when I install the windows exe, it’ll prompt me to make a new server, but now it just opens Plex in Chrome and I’m back to a Home screen that doesn’t have my library.

I tried signing out and back in, but it didn’t change anything. I even tried to sign up a new account to see if it’ll prompt me to make a new server, but it still doesn’t.

Any information will be appreciated and thank you in advance for the help.

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**Author:** ![jeri\_lazaro](https://avatars.discourse-cdn.com/v4/letter/j/e495f1/32.png) [@jeri\_lazaro](https://forums.plex.tv/u/jeri_lazaro)\
**Post date:** [January 10, 2022, 7:15am UTC](https://forums.plex.tv/t/plex-media-server-not-being-detected/769763/2 "2022-01-10T07:15:42Z")

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Sorry. Here are links to some screenshots that show what I’m talking about  
[![](https://i.imgur.com/g0M7H1h.png) ](https://i.imgur.com/g0M7H1h.png)  
[![](https://i.imgur.com/mIitR8a.jpg) ](https://i.imgur.com/mIitR8a.jpg)

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 10, 2022, 7:56am UTC](https://forums.plex.tv/t/plex-media-server-not-being-detected/769763/3 "2022-01-10T07:56:26Z")

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Make sure you’re opening the new server using the bundled version of Plex Web.  
If you’re on the same machine, you can use [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) for that. If this is a new machine / new server, this should bring up the setup wizard where you can name your server and link it to your Plex account (also create your first libraries). After linking the server to your account, you can access it from other Plex apps.

If you had previously installed a Plex Media Server on that machine using a different account, you might need to unlink the old server before being able to access it.

> **[Why am I locked out of Server Settings and how do I get in? | Plex Support](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/)**
>
> In some rare situations, you may find yourself “locked out” from being able to access your Plex Media Server and...

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**Author:** ![jeri\_lazaro](https://avatars.discourse-cdn.com/v4/letter/j/e495f1/32.png) [@jeri\_lazaro](https://forums.plex.tv/u/jeri_lazaro)\
**Post date:** [January 10, 2022, 7:58am UTC](https://forums.plex.tv/t/plex-media-server-not-being-detected/769763/4 "2022-01-10T07:58:54Z")

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I’ll try to unlink any other Servers that I might have.

Thank you!

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [January 10, 2022, 8:02am UTC](https://forums.plex.tv/t/plex-media-server-not-being-detected/769763/5 "2022-01-10T08:02:34Z")

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> [@jeri\_lazaro](#):
>
> I’ll try to unlink any other Servers that I might have.

No need to do that.  
You can have multiple servers linked to your account. You just need to finish the setup of this new one through the local connection.

The “why am I locked out” guide only applies if an old install on the same machine might still be associated with another Plex account.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 10, 2022, 8:03am UTC](https://forums.plex.tv/t/plex-media-server-not-being-detected/769763/6 "2022-04-10T08:03:32Z")

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