# Plex Media Server not working at all **URL:** \ **Category:** General Discussions\ **Tags:** server-windows\ **Created:** [August 18, 2018, 3:21am UTC](https://forums.plex.tv/t/plex-media-server-not-working-at-all/297546 "2018-08-18T03:21:14Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![JMwolf89](https://avatars.discourse-cdn.com/v4/letter/j/5f8ce5/32.png) [@JMwolf89](https://forums.plex.tv/u/JMwolf89)\ **Post date:** [August 18, 2018, 3:21am UTC](https://forums.plex.tv/t/plex-media-server-not-working-at-all/297546/1 "2018-08-18T03:21:14Z")
I don’t know if it is beta or not. But ever since buying the Plex pass, the Plex Media server and app won’t find a server at all. I uninstalled, re-installed, repaired, updated, disabled proxy settings, disabled vpn, everything. and yet Plex still can’t find my damn server. I don’t know what to do at this point. Any help/suggestions? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [August 18, 2018, 12:18pm UTC](https://forums.plex.tv/t/plex-media-server-not-working-at-all/297546/2 "2018-08-18T12:18:44Z")
Did you buy the Plex pass using the email address you were using before in your Plex account? Because there is no Plex server signed into your Plex account right now. Your Plex server might still be using a different plex account. You need to bring it over into your current plex account. This procedure should help with that: [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/) ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 16, 2018, 12:18pm UTC](https://forums.plex.tv/t/plex-media-server-not-working-at-all/297546/3 "2018-11-16T12:18:52Z")
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