# Plex media server not working

**URL:** https://forums.plex.tv/t/plex-media-server-not-working/938654
**Category:** Plex Media Server
**Tags:** server-windows
**Created:** [May 8, 2026, 10:23pm UTC](https://forums.plex.tv/t/plex-media-server-not-working/938654 "2026-05-08T22:23:37Z")
**Posts on this page:** 1
**Showing post:** 3

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [May 9, 2026, 2:32pm UTC](https://forums.plex.tv/t/plex-media-server-not-working/938654/3 "2026-05-09T14:32:37Z")

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> [@fwanupe](#):
>
> I can not reclaim the server from the plex app as well..

Claiming a server is a special procedure, which curently works using the local web app **only** : [New Claiming Requirement for Windows](https://forums.plex.tv/t/new-claiming-requirement-for-windows/839096/1)

Using a different download of the server installer won’t change this requirement.

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