# Plex media server opdate, something went wrong **URL:** \ **Category:** Plex Media Server\ **Tags:** server-mac\ **Created:** [June 15, 2022, 9:53am UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134 "2022-06-15T09:53:58Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![spawn666](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/spawn666/32/656_2.png) [@spawn666](https://forums.plex.tv/u/spawn666)\ **Post date:** [June 15, 2022, 9:53am UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/1 "2022-06-15T09:53:58Z")
Server Version#: Version 1.27.1.5891 Player Version#: After last update the server got stuck during restart of the plex server. Stoped the app, retried. It then did start but all sections gave the error: " Something went wrong There was an error loading your home screen. Please try again in a few minutes." I did a reboot of my mac and tried again. but no luck. Downloaded fresh server from the site, copied the old one and removed it from the application folder. Inserted the fresh server. Same Error. I suspect the DB is locked maybe? How do I recover from this? I cant find a way to restore a backup that I assume the update made before installing. Any tips on how to tackle this? console log a million of these shows: un 15, 2022 12:21:42.150 [0x70000823e000] ERROR - Unknown metadata type: folder Jun 15, 2022 12:21:42.215 [0x70000823e000] ERROR - Got exception from request handler: std::bad\_cast ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [June 15, 2022, 11:07am UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/2 "2022-06-15T11:07:08Z")
Can you post your [server logs?](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) ---
**Author:** ![spawn666](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/spawn666/32/656_2.png) [@spawn666](https://forums.plex.tv/u/spawn666)\ **Post date:** [June 15, 2022, 11:57am UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/4 "2022-06-15T11:57:19Z")
[Plex Media Server Logs\_2022-06-15\_13-31-15.zip](https://forums.plex.tv/uploads/short-url/pS6ZC1mtneiKVN02RBirZWFYX7x.zip) (308.2 KB) ---
**Author:** ![Maleuleu](https://avatars.discourse-cdn.com/v4/letter/m/a3d4f5/32.png) [@Maleuleu](https://forums.plex.tv/u/Maleuleu)\ **Post date:** [June 15, 2022, 12:24pm UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/5 "2022-06-15T12:24:52Z")
Up ! I get the same error since this morning … ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [June 15, 2022, 12:30pm UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/6 "2022-06-15T12:30:29Z")
@spawn666`sqlite3_statement_backend::loadOne: database disk image is malformed` see [Repair a Corrupted Database | Plex Support](https://support.plex.tv/articles/repair-a-corrupted-database/) @Maleuleu please post your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) ---
**Author:** ![tramp78](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tramp78/32/5202_2.png) [@tramp78](https://forums.plex.tv/u/tramp78)\ **Post date:** [June 15, 2022, 12:50pm UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/7 "2022-06-15T12:50:25Z")
> [@spawn666](#): > > After last update the server got stuck during restart of the plex server. > Stoped the app, retried. It then did start but all sections gave the error: > " Something went wrong > There was an error loading your home screen. Please try again in a few minutes." > I did a reboot of my mac and tried again. but no luck. > Downloaded fresh server from the site, copied the old one and removed it from the application folder. Inserted the fresh server. > Same Error. > I suspect the DB is locked maybe? How do I recover from this? I cant find a way to restore a backup that I assume the update made before installing. > Any tips on how to tackle this? Same thing happened to me. Downloaded clean installer from plex.tv. Uninstalled PLEX from the PC. Installed the clean version of Plex. Waited to rebuild the indexes, all good to go. ---
**Author:** ![vinodh](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/vinodh/32/279346_2.png) [@vinodh](https://forums.plex.tv/u/vinodh)\ **Post date:** [June 15, 2022, 1:10pm UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/8 "2022-06-15T13:10:30Z")
I also have Plex Media Server running on a Mac that’s fully updated but it’s not visible to Plex clients either Apple TV or iPhone. I’ve restarted the Mac, logged out of Plex and back in, I deleted and replaced the Plex Media Server app with a new downloaded version but nothing works. The Mac is on the network and works for everything else except for Plex. It seems like something went wrong with the last update. Any ideas? ---
**Author:** ![spawn666](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/spawn666/32/656_2.png) [@spawn666](https://forums.plex.tv/u/spawn666)\ **Post date:** [June 15, 2022, 1:48pm UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/9 "2022-06-15T13:48:20Z")
> [@dbirch](#): > > Repair a Corrupted Database | Plex Support Found the document and tried it. The DB created in my root is zero kb the recovery.out is also just a couple of KB in size. ---
**Author:** ![ronbarr\_gmail\_com](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ronbarr_gmail_com/32/169395_2.png) [@ronbarr\_gmail\_com](https://forums.plex.tv/u/ronbarr_gmail_com)\ **Post date:** [June 15, 2022, 2:18pm UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/10 "2022-06-15T14:18:59Z")
Same thing happened to me. ---
**Author:** ![spawn666](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/spawn666/32/656_2.png) [@spawn666](https://forums.plex.tv/u/spawn666)\ **Post date:** [June 15, 2022, 2:46pm UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/11 "2022-06-15T14:46:32Z")
Seeing that im not the only one I think the plex team messed up the update in some way. I started rebuilding my Db from scratch. 😔 😟 ---
**Author:** ![plex\_movix](https://avatars.discourse-cdn.com/v4/letter/p/cdc98d/32.png) [@plex\_movix](https://forums.plex.tv/u/plex_movix)\ **Post date:** [June 15, 2022, 5:05pm UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/12 "2022-06-15T17:05:35Z")
Hello, I have the same problem and it’s very annoying because i have à lot of elements in my libraries. Is it possible to [repair the database](https://support.plex.tv/articles/repair-a-corrupted-database/)? Here are my logs : [Plex Media Server Logs\_2022-06-15\_19-04-24.zip](https://forums.plex.tv/uploads/short-url/5S9P6gXb9WUXUeuvBcJb2vqoJeX.zip) (696.1 KB) I specify that I tried to follow several tutorials including this one, but it does not work. Thank you in advance for your answers. ---
**Author:** ![tramp78](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tramp78/32/5202_2.png) [@tramp78](https://forums.plex.tv/u/tramp78)\ **Post date:** [June 15, 2022, 5:18pm UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/13 "2022-06-15T17:18:10Z")
All this being said, the server seems to quit more frequently these days. ---
**Author:** ![plex\_movix](https://avatars.discourse-cdn.com/v4/letter/p/cdc98d/32.png) [@plex\_movix](https://forums.plex.tv/u/plex_movix)\ **Post date:** [June 15, 2022, 5:26pm UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/14 "2022-06-15T17:26:01Z")
Yes I totally agree ---
**Author:** ![spawn666](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/spawn666/32/656_2.png) [@spawn666](https://forums.plex.tv/u/spawn666)\ **Post date:** [June 15, 2022, 7:37pm UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/15 "2022-06-15T19:37:41Z")
This is a nightmare. It will take me at least a week to retrieve all the meta data. My library is huge 😫😫 Wish plex could make something to help the database with situations like this. ---
**Author:** ![sascoo](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sascoo/32/274747_2.png) [@sascoo](https://forums.plex.tv/u/sascoo)\ **Post date:** [June 15, 2022, 7:45pm UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/16 "2022-06-15T19:45:47Z")
I tried restoring my database from a backup and it’s not working. It seems like there is an issue with the latest release. I’m going to try to roll back and see if that fixes things. I’m on version 1.27.0.5897 * * * Update - I’m on Unraid with a docker image and the rollback didn’t work. I think my container auto-updates to 1.27.0.5897 ---
**Author:** ![welcometonowhere](https://avatars.discourse-cdn.com/v4/letter/w/ee59a6/32.png) [@welcometonowhere](https://forums.plex.tv/u/welcometonowhere)\ **Post date:** [June 15, 2022, 9:31pm UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/17 "2022-06-15T21:31:26Z")
Same thing here. I spent hours on trying to fix it last night, even went back to a previous backup I stored on a drive and that’s not working either. WTF is going on? Honestly though, I feel better knowing it’s not just me. Maybe that means there is hope if they release a fixed installer? If I have to start from scratch after almost a decade of working on this thing…that would be devastating, to say the least. ---
**Author:** ![spawn666](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/spawn666/32/656_2.png) [@spawn666](https://forums.plex.tv/u/spawn666)\ **Post date:** [June 15, 2022, 9:44pm UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/18 "2022-06-15T21:44:49Z")
> [@welcometonowhere](#): > > Maybe that means there is hope if they release a fixed installer? well for me the damage is already done. But a DB restore application would be nice for future failed updaters maybe. ---
**Author:** ![welcometonowhere](https://avatars.discourse-cdn.com/v4/letter/w/ee59a6/32.png) [@welcometonowhere](https://forums.plex.tv/u/welcometonowhere)\ **Post date:** [June 16, 2022, 12:21am UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/19 "2022-06-16T00:21:26Z")
Ok, just want to give a quick update. I was able to get things working again, although I lost 3 days, but so what, I’ll take it! Here’s what I did. (This is all on a Mac running Monterey btw.) I downgraded to the previous version with the list I found here: [GitHub - axlecrusher/plex\_download\_urls: Archive of Plex mediaserver download URLs](https://github.com/axlecrusher/plex_download_urls) I then basically followed the instructions from this page: [Restore a Database Backed Up via 'Scheduled Tasks' | Plex Support](https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/) The one difference being, before I restarted I also replaced the com.plexapp.plexmediaserver.plist from my /Library/Preferences folder with an old one I had from a previous backup. (I always back up that file when doing full PMS folder backups). Then I restarted and held my breath. It actually took a LONG time. It was on “Starting Plex…” so long I thought it was stuck, but I just left it running and walked away for a bit and when I came back it worked! Not sure if this will work for anybody else, but try downgrading to a previous version, and also don’t forget to replace your plist file. Good luck! ---
**Author:** ![sascoo](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/sascoo/32/274747_2.png) [@sascoo](https://forums.plex.tv/u/sascoo)\ **Post date:** [June 16, 2022, 12:21am UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/20 "2022-06-16T00:21:55Z")
Ok, I got mine working again. Since I am using docker I followed this reddit post to manually [repair the database](https://support.plex.tv/articles/repair-a-corrupted-database/) [https://www.reddit.com/r/PleX/comments/p5fk1b/how\_do\_i\_repair\_my\_database\_when\_running\_pms\_in\_a/](https://www.reddit.com/r/PleX/comments/p5fk1b/how_do_i_repair_my_database_when_running_pms_in_a/) In addition I had to `chmod` the new database file as well so Plex could open it. ---
**Author:** ![tramp78](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tramp78/32/5202_2.png) [@tramp78](https://forums.plex.tv/u/tramp78)\ **Post date:** [June 16, 2022, 3:19am UTC](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134/21 "2022-06-16T03:19:24Z")
I should point out now that a very good idea is to have a backup program like Acronis (which is what I use on my PC) that makes a regular complete backup of your computer. MULTIPLE times, the machine has just gone south. At least once requiring a replaced C: Drive. No problem. Boot off the created USB, recover the entire PC and in the time it takes to restore the drive, it is all back to where it was. Never have to worry about database backups or anything like that. Just back up the entire computer. [Next page](https://forums.plex.tv/t/plex-media-server-opdate-something-went-wrong/797134.md?page=2)