# Plex Media Server Options Missing From Nvidia Shield Plex App Settings Screen

**URL:** <https://forums.plex.tv/t/plex-media-server-options-missing-from-nvidia-shield-plex-app-settings-screen/882723>\
**Category:** Plex Media Server\
**Tags:** server-nvidia-shield\
**Created:** [July 16, 2024, 12:29am UTC](https://forums.plex.tv/t/plex-media-server-options-missing-from-nvidia-shield-plex-app-settings-screen/882723 "2024-07-16T00:29:52Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![animeismywaifu](https://avatars.discourse-cdn.com/v4/letter/a/67e7ee/32.png) [@animeismywaifu](https://forums.plex.tv/u/animeismywaifu)\
**Post date:** [July 16, 2024, 12:29am UTC](https://forums.plex.tv/t/plex-media-server-options-missing-from-nvidia-shield-plex-app-settings-screen/882723/1 "2024-07-16T00:29:53Z")

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Server Version#: 1.40.4.8679 (smb)  
Player Version#: 10.18.0.968

Trying to setup Plex Media Server on my Nvidia Shield yet when wanting to change the storage location under “Settings \> Plex Media Server” I don’t have the row called “Plex Media Server”. Can you guys please look into this and fix it

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**Author:** ![elizabeth3410](https://avatars.discourse-cdn.com/v4/letter/e/cc9497/32.png) [@elizabeth3410](https://forums.plex.tv/u/elizabeth3410)\
**Post date:** [August 31, 2024, 2:06am UTC](https://forums.plex.tv/t/plex-media-server-options-missing-from-nvidia-shield-plex-app-settings-screen/882723/2 "2024-08-31T02:06:53Z")

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I’ve got the same problem

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**Author:** ![City-Cobra](https://avatars.discourse-cdn.com/v4/letter/c/d07c76/32.png) [@City-Cobra](https://forums.plex.tv/u/City-Cobra)\
**Post date:** [August 31, 2024, 9:23am UTC](https://forums.plex.tv/t/plex-media-server-options-missing-from-nvidia-shield-plex-app-settings-screen/882723/3 "2024-08-31T09:23:52Z")

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Goto Hardwaresetup/Storage/Hardwarestorage, here is you internal and USB Storage.  
Made it together a one internal storage.

> **[Connecting Storage To Your SHIELD](https://www.nvidia.com/en-us/shield/support/shield-tv/connecting-storage-to-your-shield/)**
>
> Connecting Storage To Your SHIELD

Then goto Setup/ Apps/ Systemapps/ Plex Media Server and switch to internal (user).

Also you can check this:

> [@SHIELD Plex Media Server settings missing](https://forums.plex.tv/t/shield-plex-media-server-settings-missing/875969):
>
> Server Version#: 1.40.2.8395 (smb) Player Version#: 10.13.0.466 I’m following [https://support.plex.tv/articles/moving-server-data-storage-location-on-nvidia-shield/](https://support.plex.tv/articles/moving-server-data-storage-location-on-nvidia-shield/) to move my Plex data storage location on my NVIDIA SHIELD to a removable drive but my Plex client app on my NVIDIA SHIELD has no Plex Media Server row in the settings, it jumps from Subtitles to Advanced. Any ideas? Please assist. Thank you.

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**Author:** ![FilGov](https://avatars.discourse-cdn.com/v4/letter/f/c67d28/32.png) [@FilGov](https://forums.plex.tv/u/FilGov)\
**Post date:** [August 31, 2024, 9:36pm UTC](https://forums.plex.tv/t/plex-media-server-options-missing-from-nvidia-shield-plex-app-settings-screen/882723/4 "2024-08-31T21:36:28Z")

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> [@City-Cobra](#):
>
> Goto Hardwaresetup/Storage/Hardwarestorage, here is you internal and USB Storage.  
> Made it together a one internal storage.

Doesn’t work, Plex ignores the adopted USB storage and still uses and fills up the integrated/internal storage.

> [@City-Cobra](#):
>
> Then goto Setup/ Apps/ Systemapps/ Plex Media Server and switch to internal (user).

Requires developer option and also doesn’t work, it breaks Plex.

> [@City-Cobra](#):
>
> Also you can check this:

That’s mine. It was apparently a permissions issue with my profile (missing crown on the profile picture). @bernardoghazi fixed it (thank you!), but ~2 months later PMS broke again and the options/settings underneath “Settings \> Plex Media Server” disappeared (different from my original, rarer issue, where the entire “Plex Media Server” row including the “Plex Media Server” heading disappeared). Reinstalled PMS, issue persisted. Removed PIN, options/settings reappeared but PMS stopped after changing storage location. Restarted Shield, PMS resumed but options/settings disappeared again. Reconfigured PIN, options/settings reappeared.

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**Author:** ![City-Cobra](https://avatars.discourse-cdn.com/v4/letter/c/d07c76/32.png) [@City-Cobra](https://forums.plex.tv/u/City-Cobra)\
**Post date:** [September 1, 2024, 10:05am UTC](https://forums.plex.tv/t/plex-media-server-options-missing-from-nvidia-shield-plex-app-settings-screen/882723/5 "2024-09-01T10:05:28Z")

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> [@Media server not showing up on Nvidia Pro Settings](https://forums.plex.tv/t/media-server-not-showing-up-on-nvidia-pro-settings/886707/8):
>
> If a Reset Shield not work, goto downloadpage and use the NVIDIA SHIELD ANDROID TV 2019 Pro Recovery OS Image, it will restore 9.0.0. [https://developer.nvidia.com/gameworksdownload](https://developer.nvidia.com/gameworksdownload) [image] [https://developer.download.nvidia.com/assets/gameworks/downloads/regular/howtoflash/How-To-Flash-Recovery-Image.txt](https://developer.download.nvidia.com/assets/gameworks/downloads/regular/howtoflash/How-To-Flash-Recovery-Image.txt)[https://www.nvidia.com/en-us/shield/support/shield-tv-pro/plex/](https://www.nvidia.com/en-us/shield/support/shield-tv-pro/plex/)[PLEX Media Server on SHIELD TV](https://nvidia.custhelp.com/app/answers/detail/a_id/4171)[Setting Up and Managing Plex Media Server on NVIDIA SHIELD](https://support.plex.tv/articles/221099988-setting-up-and-managing-plex-media-server-on-nvidia-shield/)

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<div class="post-metadata">

**Author:** ![FilGov](https://avatars.discourse-cdn.com/v4/letter/f/c67d28/32.png) [@FilGov](https://forums.plex.tv/u/FilGov)\
**Post date:** [September 2, 2024, 6:54pm UTC](https://forums.plex.tv/t/plex-media-server-options-missing-from-nvidia-shield-plex-app-settings-screen/882723/6 "2024-09-02T18:54:40Z")

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> [@animeismywaifu](#):
>
> Trying to setup Plex Media Server on my Nvidia Shield yet when wanting to change the storage location under “Settings \> Plex Media Server” I don’t have the row called “Plex Media Server”. Can you guys please look into this and fix it

Do you not have the entire row including the “Plex Media Server” heading or only the options/settings underneath it? If the former, set/remove a/the PIN, otherwise check my reply above.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 1, 2024, 6:55pm UTC](https://forums.plex.tv/t/plex-media-server-options-missing-from-nvidia-shield-plex-app-settings-screen/882723/7 "2024-12-01T18:55:08Z")

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