# Plex Media Server running on Unraid **URL:** \ **Category:** Plex Media Server\ **Tags:** server-unraid\ **Created:** [July 6, 2024, 1:47am UTC](https://forums.plex.tv/t/plex-media-server-running-on-unraid/881823 "2024-07-06T01:47:14Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![rhcp011235](https://avatars.discourse-cdn.com/v4/letter/r/958977/32.png) [@rhcp011235](https://forums.plex.tv/u/rhcp011235)\ **Post date:** [July 6, 2024, 1:47am UTC](https://forums.plex.tv/t/plex-media-server-running-on-unraid/881823/1 "2024-07-06T01:47:14Z")
I am having an issue playing some/all videos, I was originally using the non official version of the plex repo for my unraid and I though that was maybe the problem, now I am running the official version. Here are the LOGS: Jul 05, 2024 18:38:16.489 [23164980603704] Debug — Request: [[REMOTE IP]:51788 (WAN)] GET /library/metadata/558?includeRelated=1&includeLoudnessRamps=1&includeChapters=1&includeMarkers=1 (9 live) #895a7 TLS GZIP Signed-in Token ([REMOTE USER]) Jul 05, 2024 18:38:16.489 [23164980603704] Debug — Request: [[REMOTE IP]:51788 (WAN)] GET /library/metadata/558?includeRelated=1&includeLoudnessRamps=1&includeChapters=1&includeMarkers=1 (9 live) #895a7 TLS GZIP Signed-in Token ([REMOTE USER]) Jul 05, 2024 18:38:16.501 [23164980603704] Debug — We’re going to try to auto-select an audio stream for account 32691472. Jul 05, 2024 18:38:16.501 [23164980603704] Debug — We’re going to try to auto-select an audio stream for account 32691472. Jul 05, 2024 18:38:16.501 [23164980603704] Debug — Selecting best audio stream for part ID 559 (language: C.) Jul 05, 2024 18:38:16.501 [23164980603704] Debug — Selecting best audio stream for part ID 559 (language: C.) Jul 05, 2024 18:38:16.501 [23164980603704] Debug — We’re going to try to auto-select a subtitle for account 32691472. Jul 05, 2024 18:38:16.501 [23164980603704] Debug — We’re going to try to auto-select a subtitle for account 32691472. Jul 05, 2024 18:38:16.501 [23164980603704] Debug — Selected a foreign audio track: en Jul 05, 2024 18:38:16.501 [23164980603704] Debug — Selected a foreign audio track: en Jul 05, 2024 18:38:16.501 [23164980603704] Debug — Audio Stream: 2633, Subtitle Stream: 2642 Jul 05, 2024 18:38:16.501 [23164980603704] Debug — Audio Stream: 2633, Subtitle Stream: 2642 Jul 05, 2024 18:38:16.653 [23165285645112] Debug — Auth: authenticated user 32691472 as [REMOTE USER] Jul 05, 2024 18:38:16.653 [23165285645112] Debug — Auth: authenticated user 32691472 as [REMOTE USER] Jul 05, 2024 18:38:16.653 [23164989115192] Debug — Request: [[REMOTE IP]:51792 (WAN)] GET /video/:/transcode/universal/decision?advancedSubtitles=text&audioBoost=100&autoAdjustQuality=0&directPlay=0&directStream=1&directStreamAudio=1&fastSeek=1&hasMDE=1&location=wan&mediaBufferSize=93120&mediaIndex=0&partIndex=0&path=%2Flibrary%2Fmetadata%2F558&protocol=_&session=33d3c881e6b59c1e-com-plexapp-android&subtitles=burn&subtitleSize=100 (9 live) #895e8 TLS GZIP Signed-in Token ([REMOTE USER]) Jul 05, 2024 18:38:16.653 [23164989115192] Debug — Request: [[REMOTE IP]:51792 (WAN)] GET /video/:/transcode/universal/decision?advancedSubtitles=text&audioBoost=100&autoAdjustQuality=0&directPlay=0&directStream=1&directStreamAudio=1&fastSeek=1&hasMDE=1&location=wan&mediaBufferSize=93120&mediaIndex=0&partIndex=0&path=%2Flibrary%2Fmetadata%2F558&protocol=_&session=33d3c881e6b59c1e-com-plexapp-android&subtitles=burn&subtitleSize=100 (9 live) #895e8 TLS GZIP Signed-in Token ([REMOTE USER]) Jul 05, 2024 18:38:16.653 [23164989115192] Debug — [Req#895e8/Transcode] Found session GUID of 33d3c881e6b59c1e-com-plexapp-android in session start. Jul 05, 2024 18:38:16.653 [23164989115192] Debug — [Req#895e8/Transcode] Found session GUID of 33d3c881e6b59c1e-com-plexapp-android in session start. Jul 05, 2024 18:38:16.658 [23164989115192] Debug — [Req#895e8/Transcode] TranscodeUniversalRequest: adapting profile with augmentation data: add-limitation(scope=videoCodec&scopeName=h264&type=upperBound&name=video.level&value=52)+add-limitation(scope=videoCodec&scopeName=_&type=upperBound&name=video.width&value=3840&replace=true)+add-limitation(scope=videoCodec&scopeName=_&type=upperBound&name=video.height&value=2160&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=notMatch&name=video.DOVIProfile&value=5)+add-transcode-target(type=videoProfile&context=streaming&protocol=hls&container=mkv&videoCodec=h264,hevc,mpeg2video&audioCodec=aac\_latm,aac,aac,ac3,alac,dca,eac3,flac,mp1,mp2,mp3,opus,vorbis,wmav1,wmav2,wmalossless,wmapro,wmavoice&subtitleCodec=ass,pgs,subrip,dvd\_subtitle,mov\_text,vtt,dvb\_subtitle&replace=true)+add-transcode-target-settings(type=videoProfile&context=streaming&protocol=hls&CopyMatroskaAttachments=true)+add-limitation(scope=videoAudioCodec&scopeName=aac&type=upperBound&name=audio.channels&value=8&replace=true)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=mp3)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=ac3)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=eac3)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=dca)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=opus)+add-limitation(scope=videoCodec&scopeName=_&type=NotMatch&name=video.anamorphic&value=999&replace=true)+add-transcode-target(type=subtitleProfile&context=streaming&protocol=http&container=mkv&subtitleCodec=srt)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=mpeg2video)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=hevc)+add-limitation(scope=videoCodec&scopeName=hevc&type=Match&name=video.profile&list=main|main 10)+add-limitation(scope=videoTranscodeTarget&scopeName=hevc&scopeType=videoCodec&context=streaming&protocol=hls&type=match&name=video.colorTrc&list=smpte2084|bt709|bt470m|smpte240m|smpte170m|bt470bg|bt2020-10&isRequired=false) Jul 05, 2024 18:38:16.658 [23164989115192] Debug — [Req#895e8/Transcode] TranscodeUniversalRequest: adapting profile with augmentation data: add-limitation(scope=videoCodec&scopeName=h264&type=upperBound&name=video.level&value=52)+add-limitation(scope=videoCodec&scopeName=_&type=upperBound&name=video.width&value=3840&replace=true)+add-limitation(scope=videoCodec&scopeName=_&type=upperBound&name=video.height&value=2160&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=notMatch&name=video.DOVIProfile&value=5)+add-transcode-target(type=videoProfile&context=streaming&protocol=hls&container=mkv&videoCodec=h264,hevc,mpeg2video&audioCodec=aac\_latm,aac,aac,ac3,alac,dca,eac3,flac,mp1,mp2,mp3,opus,vorbis,wmav1,wmav2,wmalossless,wmapro,wmavoice&subtitleCodec=ass,pgs,subrip,dvd\_subtitle,mov\_text,vtt,dvb\_subtitle&replace=true)+add-transcode-target-settings(type=videoProfile&context=streaming&protocol=hls&CopyMatroskaAttachments=true)+add-limitation(scope=videoAudioCodec&scopeName=aac&type=upperBound&name=audio.channels&value=8&replace=true)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=mp3)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=ac3)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=eac3)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=dca)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=opus)+add-limitation(scope=videoCodec&scopeName=_&type=NotMatch&name=video.anamorphic&value=999&replace=true)+add-transcode-target(type=subtitleProfile&context=streaming&protocol=http&container=mkv&subtitleCodec=srt)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=mpeg2video)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=hevc)+add-limitation(scope=videoCodec&scopeName=hevc&type=Match&name=video.profile&list=main|main 10)+add-limitation(scope=videoTranscodeTarget&scopeName=hevc&scopeType=videoCodec&context=streaming&protocol=hls&type=match&name=video.colorTrc&list=smpte2084|bt709|bt470m|smpte240m|smpte170m|bt470bg|bt2020-10&isRequired=false) Jul 05, 2024 18:38:16.658 [23164989115192] Debug — [Req#895e8/Transcode] TranscodeUniversalRequest: using augmented profile Android Jul 05, 2024 18:38:16.658 [23164989115192] Debug — [Req#895e8/Transcode] TranscodeUniversalRequest: using augmented profile Android Jul 05, 2024 18:38:16.658 [23164989115192] Debug — [Req#895e8/Transcode] Downloading document [http://127.0.0.1:32400/library/metadata/558?includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=33d3c881e6b59c1e-com-plexapp-android](http://127.0.0.1:32400/library/metadata/558?includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=33d3c881e6b59c1e-com-plexapp-android) Jul 05, 2024 18:38:16.658 [23164989115192] Debug — [Req#895e8/Transcode] Downloading document [http://127.0.0.1:32400/library/metadata/558?includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=33d3c881e6b59c1e-com-plexapp-android](http://127.0.0.1:32400/library/metadata/558?includeBandwidths=1&offset=-1&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=33d3c881e6b59c1e-com-plexapp-android) Jul 05, 2024 18:38:16.658 [23164989115192] Debug — [Req#895e8/Transcode/Req#89615] Auth: authenticated user 32691472 as [REMOTE USER] Jul 05, 2024 18:38:16.658 [23164989115192] Debug — [Req#895e8/Transcode/Req#89615] Auth: authenticated user 32691472 as [REMOTE USER] Jul 05, 2024 18:38:16.669 [23164989115192] Debug — [Req#895e8/Transcode] We’re going to try to auto-select an audio stream for account 32691472. Jul 05, 2024 18:38:16.669 [23164989115192] Debug — [Req#895e8/Transcode] We’re going to try to auto-select an audio stream for account 32691472. Jul 05, 2024 18:38:16.669 [23164989115192] Debug — [Req#895e8/Transcode] Selecting best audio stream for part ID 559 (language: C.) Jul 05, 2024 18:38:16.669 [23164989115192] Debug — [Req#895e8/Transcode] Selecting best audio stream for part ID 559 (language: C.) Jul 05, 2024 18:38:16.669 [23164989115192] Debug — [Req#895e8/Transcode] We’re going to try to auto-select a subtitle for account 32691472. Jul 05, 2024 18:38:16.669 [23164989115192] Debug — [Req#895e8/Transcode] We’re going to try to auto-select a subtitle for account 32691472. Jul 05, 2024 18:38:16.669 [23164989115192] Debug — [Req#895e8/Transcode] Selected a foreign audio track: en Jul 05, 2024 18:38:16.669 [23164989115192] Debug — [Req#895e8/Transcode] Selected a foreign audio track: en Jul 05, 2024 18:38:16.669 [23164989115192] Debug — [Req#895e8/Transcode] Audio Stream: 2633, Subtitle Stream: 2642 Jul 05, 2024 18:38:16.669 [23164989115192] Debug — [Req#895e8/Transcode] Audio Stream: 2633, Subtitle Stream: 2642 Jul 05, 2024 18:38:16.671 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: testing h264\_nvenc (encoder) Jul 05, 2024 18:38:16.671 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: testing h264\_nvenc (encoder) Jul 05, 2024 18:38:16.672 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: testing API nvenc for device ‘’ () Jul 05, 2024 18:38:16.672 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: testing API nvenc for device ‘’ () Jul 05, 2024 18:38:16.672 [23164989115192] Error — [Req#895e8/Transcode] [FFMPEG] - Cannot load libcuda.so.1 Jul 05, 2024 18:38:16.672 [23164989115192] Error — [Req#895e8/Transcode] [FFMPEG] - Cannot load libcuda.so.1 Jul 05, 2024 18:38:16.672 [23164989115192] Error — [Req#895e8/Transcode] [FFMPEG] - Could not dynamically load CUDA Jul 05, 2024 18:38:16.672 [23164989115192] Error — [Req#895e8/Transcode] [FFMPEG] - Could not dynamically load CUDA Jul 05, 2024 18:38:16.672 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Operation not permitted Jul 05, 2024 18:38:16.672 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Operation not permitted Jul 05, 2024 18:38:16.672 [23164989115192] Debug — [Req#895e8/Transcode] Could not create hardware context for h264\_nvenc Jul 05, 2024 18:38:16.672 [23164989115192] Debug — [Req#895e8/Transcode] Could not create hardware context for h264\_nvenc Jul 05, 2024 18:38:16.674 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: testing h264 (decoder) with hwdevice vaapi Jul 05, 2024 18:38:16.674 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: testing h264 (decoder) with hwdevice vaapi Jul 05, 2024 18:38:16.676 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: testing API vaapi for device ‘’ () Jul 05, 2024 18:38:16.676 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: testing API vaapi for device ‘’ () Jul 05, 2024 18:38:16.676 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Generic error in an external library Jul 05, 2024 18:38:16.676 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Generic error in an external library Jul 05, 2024 18:38:16.676 [23164989115192] Debug — [Req#895e8/Transcode] Could not create hardware context for h264 Jul 05, 2024 18:38:16.676 [23164989115192] Debug — [Req#895e8/Transcode] Could not create hardware context for h264 Jul 05, 2024 18:38:16.677 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: testing h264 (decoder) with hwdevice nvdec Jul 05, 2024 18:38:16.677 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: testing h264 (decoder) with hwdevice nvdec Jul 05, 2024 18:38:16.678 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: testing API nvdec for device ‘’ () Jul 05, 2024 18:38:16.678 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: testing API nvdec for device ‘’ () Jul 05, 2024 18:38:16.678 [23164989115192] Error — [Req#895e8/Transcode] [FFMPEG] - Cannot load libcuda.so.1 Jul 05, 2024 18:38:16.678 [23164989115192] Error — [Req#895e8/Transcode] [FFMPEG] - Cannot load libcuda.so.1 Jul 05, 2024 18:38:16.678 [23164989115192] Error — [Req#895e8/Transcode] [FFMPEG] - Could not dynamically load CUDA Jul 05, 2024 18:38:16.678 [23164989115192] Error — [Req#895e8/Transcode] [FFMPEG] - Could not dynamically load CUDA Jul 05, 2024 18:38:16.678 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Operation not permitted Jul 05, 2024 18:38:16.678 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Operation not permitted Jul 05, 2024 18:38:16.678 [23164989115192] Debug — [Req#895e8/Transcode] Could not create hardware context for h264 Jul 05, 2024 18:38:16.678 [23164989115192] Debug — [Req#895e8/Transcode] Could not create hardware context for h264 Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] MDE: Selected protocol hls; container: mkv Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] MDE: Selected protocol hls; container: mkv Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] MDE: analyzing media item 557 Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] MDE: analyzing media item 557 Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] MDE: Daniel Isn’t Real (2019): Direct Play is disabled Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] MDE: Daniel Isn’t Real (2019): Direct Play is disabled Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] MDE: Daniel Isn’t Real (2019): media must be transcoded in order to use the hls protocol Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] MDE: Daniel Isn’t Real (2019): media must be transcoded in order to use the hls protocol Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] MDE: Daniel Isn’t Real (2019): selected subtitle cannot be converted to a compatible format, burning into video stream Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] MDE: Daniel Isn’t Real (2019): selected subtitle cannot be converted to a compatible format, burning into video stream Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] MDE: Daniel Isn’t Real (2019): avoiding video remux due to burned subtitle stream Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] MDE: Daniel Isn’t Real (2019): avoiding video remux due to burned subtitle stream Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] MDE: Daniel Isn’t Real (2019): no remuxable profile found, so video stream will be transcoded Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] MDE: Daniel Isn’t Real (2019): no remuxable profile found, so video stream will be transcoded Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: testing h264\_nvenc (encoder) Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: testing h264\_nvenc (encoder) Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: testing API nvenc for device ‘’ () Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: testing API nvenc for device ‘’ () Jul 05, 2024 18:38:16.679 [23164989115192] Error — [Req#895e8/Transcode] [FFMPEG] - Cannot load libcuda.so.1 Jul 05, 2024 18:38:16.679 [23164989115192] Error — [Req#895e8/Transcode] [FFMPEG] - Cannot load libcuda.so.1 Jul 05, 2024 18:38:16.679 [23164989115192] Error — [Req#895e8/Transcode] [FFMPEG] - Could not dynamically load CUDA Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Operation not permitted Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] Could not create hardware context for h264\_nvenc Jul 05, 2024 18:38:16.679 [23164989115192] Error — [Req#895e8/Transcode] [FFMPEG] - Could not dynamically load CUDA Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Operation not permitted Jul 05, 2024 18:38:16.679 [23164989115192] Debug — [Req#895e8/Transcode] Could not create hardware context for h264\_nvenc Jul 05, 2024 18:38:16.681 [23164989115192] Debug — [Req#895e8/Transcode] MDE: Cannot direct stream video stream due to profile or setting limitations Jul 05, 2024 18:38:16.682 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: testing h264 (decoder) with hwdevice vaapi Jul 05, 2024 18:38:16.681 [23164989115192] Debug — [Req#895e8/Transcode] MDE: Cannot direct stream video stream due to profile or setting limitations Jul 05, 2024 18:38:16.682 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: testing h264 (decoder) with hwdevice vaapi Jul 05, 2024 18:38:16.683 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: testing API vaapi for device ‘’ () Jul 05, 2024 18:38:16.683 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Generic error in an external library Jul 05, 2024 18:38:16.683 [23164989115192] Debug — [Req#895e8/Transcode] Could not create hardware context for h264 Jul 05, 2024 18:38:16.683 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: testing API vaapi for device ‘’ () Jul 05, 2024 18:38:16.683 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Generic error in an external library Jul 05, 2024 18:38:16.683 [23164989115192] Debug — [Req#895e8/Transcode] Could not create hardware context for h264 Jul 05, 2024 18:38:16.684 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: testing h264 (decoder) with hwdevice nvdec Jul 05, 2024 18:38:16.686 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: testing API nvdec for device ‘’ () Jul 05, 2024 18:38:16.684 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: testing h264 (decoder) with hwdevice nvdec Jul 05, 2024 18:38:16.686 [23164989115192] Error — [Req#895e8/Transcode] [FFMPEG] - Cannot load libcuda.so.1 Jul 05, 2024 18:38:16.686 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: testing API nvdec for device ‘’ () Jul 05, 2024 18:38:16.686 [23164989115192] Error — [Req#895e8/Transcode] [FFMPEG] - Could not dynamically load CUDA Jul 05, 2024 18:38:16.686 [23164989115192] Error — [Req#895e8/Transcode] [FFMPEG] - Cannot load libcuda.so.1 Jul 05, 2024 18:38:16.686 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Operation not permitted Jul 05, 2024 18:38:16.686 [23164989115192] Error — [Req#895e8/Transcode] [FFMPEG] - Could not dynamically load CUDA Jul 05, 2024 18:38:16.686 [23164989115192] Debug — [Req#895e8/Transcode] Could not create hardware context for h264 Jul 05, 2024 18:38:16.686 [23164989115192] Debug — [Req#895e8/Transcode] Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Operation not permitted Jul 05, 2024 18:38:16.686 [23164989115192] Debug — [Req#895e8/Transcode] MDE: Daniel Isn’t Real (2019): selected media 0 / 557 Jul 05, 2024 18:38:16.686 [23164989115192] Debug — [Req#895e8/Transcode] Could not create hardware context for h264 Jul 05, 2024 18:38:16.686 [23164989115192] Debug — [Req#895e8/Transcode] MDE: Daniel Isn’t Real (2019): selected media 0 / 557 Jul 05, 2024 18:38:16.687 [23164989115192] Debug — [Req#895e8/Transcode] Streaming Resource: Reached Decision id=558 codes=(General=2000,Neither direct play nor conversion is available. Direct Play=3000,App cannot direct play this item. Direct play is disabled. Transcode=4002,Not enough CPU for conversion of this item.) Jul 05, 2024 18:38:16.687 [23164989115192] Debug — [Req#895e8/Transcode] Streaming Resource: Reached Decision id=558 codes=(General=2000,Neither direct play nor conversion is available. Direct Play=3000,App cannot direct play this item. Direct play is disabled. Transcode=4002,Not enough CPU for conversion of this item.) Jul 05, 2024 18:38:16.687 [23165283535672] Debug — Completed: [[REMOTE IP]:51792] 200 GET /video/:/transcode/universal/decision?advancedSubtitles=text&audioBoost=100&autoAdjustQuality=0&directPlay=0&directStream=1&directStreamAudio=1&fastSeek=1&hasMDE=1&location=wan&mediaBufferSize=93120&mediaIndex=0&partIndex=0&path=%2Flibrary%2Fmetadata%2F558&protocol=\*&session=33d3c881e6b59c1e-com-plexapp-android&subtitles=burn&subtitleSize=100 (9 live) #895e8 TLS GZIP 34ms 677 bytes (pipelined: 4) Any help would be GREATLY appreciated, because it has me totally mind gamed here. Direct stream is turned on (while it says its not) and the player is a Nvidia Shield Thank you ---
**Author:** ![rhcp011235](https://avatars.discourse-cdn.com/v4/letter/r/958977/32.png) [@rhcp011235](https://forums.plex.tv/u/rhcp011235)\ **Post date:** [July 6, 2024, 3:09am UTC](https://forums.plex.tv/t/plex-media-server-running-on-unraid/881823/2 "2024-07-06T03:09:10Z")
Seems to happen with subtitles only ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [October 4, 2024, 3:09am UTC](https://forums.plex.tv/t/plex-media-server-running-on-unraid/881823/3 "2024-10-04T03:09:23Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.