# Plex Media Server settings missing **URL:** \ **Category:** Plex Media Server\ **Tags:** server-nvidia-shield\ **Created:** [September 18, 2024, 5:38pm UTC](https://forums.plex.tv/t/plex-media-server-settings-missing/888685 "2024-09-18T17:38:21Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![dallna](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@dallna](https://forums.plex.tv/u/dallna)\ **Post date:** [September 18, 2024, 5:38pm UTC](https://forums.plex.tv/t/plex-media-server-settings-missing/888685/1 "2024-09-18T17:38:21Z")
Server Version#:1.41.0.9018 (smb) (I just updated to the beta release because I thought this could solve the problem.) Player Version#:10.22.0.1550 I almost have the same problem as the User in this Post: [SHIELD Plex Media Server settings missing](https://forums.plex.tv/t/shield-plex-media-server-settings-missing/875969) The only difference is that I have never used a PIN. But just for testing I configured and then deleted the PIN but it still didnt show up…so his solution unfortunatly didnt solve my problem ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [September 19, 2024, 12:06am UTC](https://forums.plex.tv/t/plex-media-server-settings-missing/888685/2 "2024-09-19T00:06:00Z")
What does `http://[Local Plex Media Server IP Address]:32400/identity` show? ---
**Author:** ![The\_Movie\_Storage](https://avatars.discourse-cdn.com/v4/letter/t/839c29/32.png) [@The\_Movie\_Storage](https://forums.plex.tv/u/The_Movie_Storage)\ **Post date:** [September 19, 2024, 1:52am UTC](https://forums.plex.tv/t/plex-media-server-settings-missing/888685/3 "2024-09-19T01:52:45Z")
Everything but my server settings. I’ve deleted plex reinstalled used revo to uninstall deleted the vm server. Recreated a vm installed plex still can’t see the settings. This just randomly happened today. ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [September 19, 2024, 1:57am UTC](https://forums.plex.tv/t/plex-media-server-settings-missing/888685/4 "2024-09-19T01:57:29Z")
> [@The\_Movie\_Storage](#): > > verything but my server settings Then you are not following the instructions I gave you. It should provide you an XML page with either a `claimed="1"` or `claimed="0"` ---
**Author:** ![The\_Movie\_Storage](https://avatars.discourse-cdn.com/v4/letter/t/839c29/32.png) [@The\_Movie\_Storage](https://forums.plex.tv/u/The_Movie_Storage)\ **Post date:** [September 19, 2024, 2:07am UTC](https://forums.plex.tv/t/plex-media-server-settings-missing/888685/5 "2024-09-19T02:07:51Z")
For what ever reason when I open plex on my vm it’s worked. All of a sudden it acts like it has no server…. but it is the server. I deleted the plex server reinstalled it. Same thing. I installed it on my computer I can see the library settings. So I install I on my server same results ---
**Author:** ![The\_Movie\_Storage](https://avatars.discourse-cdn.com/v4/letter/t/839c29/32.png) [@The\_Movie\_Storage](https://forums.plex.tv/u/The_Movie_Storage)\ **Post date:** [September 19, 2024, 12:32pm UTC](https://forums.plex.tv/t/plex-media-server-settings-missing/888685/6 "2024-09-19T12:32:23Z")
So no support for plex. This is a great software with horrible support ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [September 19, 2024, 12:47pm UTC](https://forums.plex.tv/t/plex-media-server-settings-missing/888685/7 "2024-09-19T12:47:22Z")
> [@The\_Movie\_Storage](#): > > So no support for plex. If you start with what I asked we can troubleshoot it. However if you fail to follow instructions its a waste of time. ---
**Author:** ![FilGov](https://avatars.discourse-cdn.com/v4/letter/f/c67d28/32.png) [@FilGov](https://forums.plex.tv/u/FilGov)\ **Post date:** [September 19, 2024, 1:00pm UTC](https://forums.plex.tv/t/plex-media-server-settings-missing/888685/8 "2024-09-19T13:00:14Z")
> [@dallna](#): > > Server Version#:1.41.0.9018 (smb) (I just updated to the beta release because I thought this could solve the problem.) > Player Version#:10.22.0.1550 > I almost have the same problem as the User in this Post: [SHIELD Plex Media Server settings missing](https://forums.plex.tv/t/shield-plex-media-server-settings-missing/875969) > > The only difference is that I have never used a PIN. But just for testing I configured and then deleted the PIN but it still didnt show up…so his solution unfortunatly didnt solve my problem Try configuring a PIN without deleting it. ---
**Author:** ![The\_Movie\_Storage](https://avatars.discourse-cdn.com/v4/letter/t/839c29/32.png) [@The\_Movie\_Storage](https://forums.plex.tv/u/The_Movie_Storage)\ **Post date:** [September 19, 2024, 1:41pm UTC](https://forums.plex.tv/t/plex-media-server-settings-missing/888685/9 "2024-09-19T13:41:00Z")
Well I had already done what I did before I read this form. I can’t go back to before I removed the vm ---
**Author:** ![dallna](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@dallna](https://forums.plex.tv/u/dallna)\ **Post date:** [September 19, 2024, 2:57pm UTC](https://forums.plex.tv/t/plex-media-server-settings-missing/888685/13 "2024-09-19T14:57:15Z")
This XML file does not appear to have any style information associated with it. The document tree is shown below. MediaContainer size=“0” apiVersion=“0.1.0” claimed=“1” machineIdentifier=“8aa1f81e43ab13894229f3866c0268848531aaf7” version=“1.41.0.9018-4b74567bc” link type=“text/css” rel=“stylesheet” id=“dark-mode-custom-link”/ link type=“text/css” rel=“stylesheet” id=“dark-mode-general-link”/ style lang=“en” type=“text/css” id=“dark-mode-custom-style”/ style lang=“en” type=“text/css” id=“dark-mode-native-style”/ style lang=“en” type=“text/css” id=“dark-mode-native-sheet”/ /MediaContainer ---
**Author:** ![dallna](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@dallna](https://forums.plex.tv/u/dallna)\ **Post date:** [September 19, 2024, 3:09pm UTC](https://forums.plex.tv/t/plex-media-server-settings-missing/888685/14 "2024-09-19T15:09:38Z")
So I found out that the Problem for me was that I was part of a Plex Home of another User where the Admin had a PIN configured. So after I left the plex home the Settings appeared…well only the headline with no columns below…Does anyone have an Idea what I could try now to fix this problem? ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 18, 2024, 3:10pm UTC](https://forums.plex.tv/t/plex-media-server-settings-missing/888685/15 "2024-12-18T15:10:06Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.