# Plex Media Server stopped working after update
**URL:** https://forums.plex.tv/t/plex-media-server-stopped-working-after-update/147854
**Category:** General Discussions
**Created:** [June 12, 2016, 1:38pm UTC](https://forums.plex.tv/t/plex-media-server-stopped-working-after-update/147854 "2016-06-12T13:38:11Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@alon\_av](https://forums.plex.tv/u/alon_av)
#### Post date: [June 12, 2016, 1:38pm UTC](https://forums.plex.tv/t/plex-media-server-stopped-working-after-update/147854/1 "2016-06-12T13:38:11Z")
Hi, I’m running Plex Media Server on Windows 10. Up until yesterday, I could access my Plex library via mobile devices on the same network (using the Plex app).
Now, the app reports “no servers found” when trying to access the library.
The Server Settings on PMS report “Not available outside your network” (shouldn’t matter should it? since it’s the same network?). The little graphic shows a connection between “private” and “public” servers, but not to the internet.
Again, everything worked fine until yesterday.
I have tried port-forwarding, uninstalling, reinstalling, deleting cache, reinstalling apps, signing in and out and pretty much everything on the troubleshooting page.
Any ideas?
Thanks
---
### Author:  [@kegobeer-plex](https://forums.plex.tv/u/kegobeer-plex)
#### Post date: [June 12, 2016, 2:03pm UTC](https://forums.plex.tv/t/plex-media-server-stopped-working-after-update/147854/2 "2016-06-12T14:03:12Z")
On the server and the clients, change secure connections to preferred instead of never. See if that helps.
---
### Author:  [@alon\_av](https://forums.plex.tv/u/alon_av)
#### Post date: [June 12, 2016, 2:20pm UTC](https://forums.plex.tv/t/plex-media-server-stopped-working-after-update/147854/3 "2016-06-12T14:20:18Z")
Did that, connection between “Private” and “Public” server was disconnected.
After several restarts and manually reconfiguring the port forwarding on router, I’m back to the previous state (Private and Public connected, not connected outside to Internet).
I should mention that up until yesterday Plex worked “out-of-the-box”, without need to manually configure ports, open firewalls etc.
After looking at the “Reporting Issues” page, I’m attaching the Server logs as required.
Thanks!
---
### Author:  [@alon\_av](https://forums.plex.tv/u/alon_av)
#### Post date: [June 12, 2016, 2:33pm UTC](https://forums.plex.tv/t/plex-media-server-stopped-working-after-update/147854/4 "2016-06-12T14:33:43Z")
Update:
Server is now recognized on Local Network (yes!!). Secured connections seemed to do the trick.
Still can’t connect to [plex.tv](http://plex.tv), but at least I can view my media.
Thanks for the help!!
---
### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [January 7, 2020, 9:28pm UTC](https://forums.plex.tv/t/plex-media-server-stopped-working-after-update/147854/5 "2020-01-07T21:28:45Z")