# Plex Media Server - Ubuntu - Help! **URL:** \ **Category:** Plex Media Server\ **Tags:** server-linux\ **Created:** [June 3, 2020, 10:45am UTC](https://forums.plex.tv/t/plex-media-server-ubuntu-help/599132 "2020-06-03T10:45:04Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![linesy](https://avatars.discourse-cdn.com/v4/letter/l/a8b319/32.png) [@linesy](https://forums.plex.tv/u/linesy)\ **Post date:** [June 3, 2020, 10:45am UTC](https://forums.plex.tv/t/plex-media-server-ubuntu-help/599132/1 "2020-06-03T10:45:04Z")
I tried to update the media server software last night during the outage, and somehow installed two versions of pms on Ubuntu. I uninstalled the newer one that was never used, but this morning when I went to the splash page I got the screen to start new! How do i restore my previous configuration? My library is huge, and I made a lot of manual changes to the metadata, how do i recover it? Server Version#:1.19.4.2902-69560ce1e Player Version#: ---
**Author:** ![linesy](https://avatars.discourse-cdn.com/v4/letter/l/a8b319/32.png) [@linesy](https://forums.plex.tv/u/linesy)\ **Post date:** [June 3, 2020, 1:27pm UTC](https://forums.plex.tv/t/plex-media-server-ubuntu-help/599132/2 "2020-06-03T13:27:49Z")
I’ve tried to find the %library.db% but I’m not sure where this should be, would the uninstall have blown it away? ---
**Author:** ![linesy](https://avatars.discourse-cdn.com/v4/letter/l/a8b319/32.png) [@linesy](https://forums.plex.tv/u/linesy)\ **Post date:** [June 3, 2020, 1:38pm UTC](https://forums.plex.tv/t/plex-media-server-ubuntu-help/599132/3 "2020-06-03T13:38:38Z")
![Screenshot from 2020-06-03 14-35-16](https://global.discourse-cdn.com/plex/original/3X/2/a/2a33114c249237971f438f8724df9d4448abc8c2.png) ![Screenshot from 2020-06-03 14-36-47](https://global.discourse-cdn.com/plex/original/3X/1/c/1cd6a2814ef1ed7ca37c2574bf45bb4a9ff12706.png) I’m not sure the current state now. The UI thinks its still installed, and it was also removed last night. Do I have to start again, please help? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [June 3, 2020, 2:34pm UTC](https://forums.plex.tv/t/plex-media-server-ubuntu-help/599132/4 "2020-06-03T14:34:19Z")
You used the Ubuntu “Snap” store (all packages from their store are SNAPs) What you had is gone Only downloading from Plex.tv and installing the native package will preserve data after uninstall/downgrade. ---
**Author:** ![ekacin](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ekacin/32/188259_2.png) [@ekacin](https://forums.plex.tv/u/ekacin)\ **Post date:** [June 3, 2020, 2:49pm UTC](https://forums.plex.tv/t/plex-media-server-ubuntu-help/599132/5 "2020-06-03T14:49:45Z")
Did you by any chance make a backup or snapshot of your root drive prior to these issues? If so, you could restore it, then make the necessary changes without blowing out the install ---
**Author:** ![linesy](https://avatars.discourse-cdn.com/v4/letter/l/a8b319/32.png) [@linesy](https://forums.plex.tv/u/linesy)\ **Post date:** [June 3, 2020, 2:51pm UTC](https://forums.plex.tv/t/plex-media-server-ubuntu-help/599132/6 "2020-06-03T14:51:08Z")
only if the system automatically did this ☹ Is there anyway to tell? I’m not sure if Ubuntu has a time machine equivalent? ---
**Author:** ![ekacin](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ekacin/32/188259_2.png) [@ekacin](https://forums.plex.tv/u/ekacin)\ **Post date:** [June 3, 2020, 2:52pm UTC](https://forums.plex.tv/t/plex-media-server-ubuntu-help/599132/7 "2020-06-03T14:52:30Z")
No…no backups are automated. You’d have to have done it manually. ---
**Author:** ![linesy](https://avatars.discourse-cdn.com/v4/letter/l/a8b319/32.png) [@linesy](https://forums.plex.tv/u/linesy)\ **Post date:** [June 3, 2020, 2:56pm UTC](https://forums.plex.tv/t/plex-media-server-ubuntu-help/599132/8 "2020-06-03T14:56:17Z")
bugger, I think I’m going to have to create a lot of that metadata again! I had over 1000 CD’s digitised in there, with a lot of changes made via the Plex UI, which it sounds like I’ll have to touch again… ☹ Going to look at backups, and make sure to use the web dl in future rather than the operating system storefront! ---
**Author:** ![ekacin](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ekacin/32/188259_2.png) [@ekacin](https://forums.plex.tv/u/ekacin)\ **Post date:** [June 3, 2020, 3:00pm UTC](https://forums.plex.tv/t/plex-media-server-ubuntu-help/599132/9 "2020-06-03T15:00:03Z")
Im sorry. But yes, the best rule of thumb is to download directly from repository and run package files manually rather than use storefront. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [September 1, 2020, 3:00pm UTC](https://forums.plex.tv/t/plex-media-server-ubuntu-help/599132/10 "2020-09-01T15:00:05Z")
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