# Plex media server won\`t launch

**URL:** <https://forums.plex.tv/t/plex-media-server-won-t-launch/855102>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [September 27, 2023, 6:21pm UTC](https://forums.plex.tv/t/plex-media-server-won-t-launch/855102 "2023-09-27T18:21:06Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![chuckpulsinelli](https://avatars.discourse-cdn.com/v4/letter/c/8edcca/32.png) [@chuckpulsinelli](https://forums.plex.tv/u/chuckpulsinelli)\
**Post date:** [September 27, 2023, 6:21pm UTC](https://forums.plex.tv/t/plex-media-server-won-t-launch/855102/1 "2023-09-27T18:21:06Z")

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Server Version#:  
Player Version#:  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

i just installed plex medis server but it won`t launch

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [September 27, 2023, 9:12pm UTC](https://forums.plex.tv/t/plex-media-server-won-t-launch/855102/2 "2023-09-27T21:12:26Z")

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Are you using the 32 or 64 bit Windows version? Is this a first time install on this machine or was it on there before? If it was on it before a corrupt database can cause it not to launch in which case you can try to [restore a database backup](https://support.plex.tv/articles/202485658-restore-a-database-backed-up-via-scheduled-tasks/)

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**Author:** ![chuckpulsinelli](https://avatars.discourse-cdn.com/v4/letter/c/8edcca/32.png) [@chuckpulsinelli](https://forums.plex.tv/u/chuckpulsinelli)\
**Post date:** [September 28, 2023, 4:36pm UTC](https://forums.plex.tv/t/plex-media-server-won-t-launch/855102/3 "2023-09-28T16:36:23Z")

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64 bit first time install

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**Author:** ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Post date:** [September 28, 2023, 6:28pm UTC](https://forums.plex.tv/t/plex-media-server-won-t-launch/855102/4 "2023-09-28T18:28:30Z")

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Can you check if is is creating any [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/)

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**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [September 28, 2023, 8:40pm UTC](https://forums.plex.tv/t/plex-media-server-won-t-launch/855102/5 "2023-09-28T20:40:20Z")

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How are you trying to open the server?

What do you get when you click this link?  
[http://127.0.0.1:32400/web](http://127.0.0.1:32400/web)

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**Author:** ![amailbag\_gmail.com](https://avatars.discourse-cdn.com/v4/letter/a/9de053/32.png) [@amailbag\_gmail.com](https://forums.plex.tv/u/amailbag_gmail.com)\
**Post date:** [October 8, 2023, 10:56pm UTC](https://forums.plex.tv/t/plex-media-server-won-t-launch/855102/6 "2023-10-08T22:56:07Z")

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I am having this same issue. 64 bit Windows version. New computer. I’ve installed and uninstalled several times. Nothing helps. When I click that link I get the Plex web app.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 6, 2024, 10:56pm UTC](https://forums.plex.tv/t/plex-media-server-won-t-launch/855102/7 "2024-01-06T22:56:11Z")

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