# Plex media server wont launch on my computer **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [May 14, 2020, 3:40pm UTC](https://forums.plex.tv/t/plex-media-server-wont-launch-on-my-computer/590146 "2020-05-14T15:40:35Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![andy2h1953\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/a/a698b9/32.png) [@andy2h1953\_gmail\_com](https://forums.plex.tv/u/andy2h1953_gmail_com)\ **Post date:** [May 14, 2020, 3:40pm UTC](https://forums.plex.tv/t/plex-media-server-wont-launch-on-my-computer/590146/1 "2020-05-14T15:40:35Z")
Server Version#: Player Version#: wont launch ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [May 14, 2020, 4:00pm UTC](https://forums.plex.tv/t/plex-media-server-wont-launch-on-my-computer/590146/2 "2020-05-14T16:00:21Z")
Mind sharing some more details? - I suppose you’re not attempting to run it on a Windows NT 3.5 machine… but is it Windows 7, 8, 10…? - Did it work before? - What version of the Plex Media Server do you have installed? - … or is it the install that’s failing?! Sooo many questions 😉 ---
**Author:** ![andy2h1953\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/a/a698b9/32.png) [@andy2h1953\_gmail\_com](https://forums.plex.tv/u/andy2h1953_gmail_com)\ **Post date:** [May 14, 2020, 6:12pm UTC](https://forums.plex.tv/t/plex-media-server-wont-launch-on-my-computer/590146/3 "2020-05-14T18:12:10Z")
Windows 10 no first time i have installed 1.19.3.2793 ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [May 14, 2020, 7:08pm UTC](https://forums.plex.tv/t/plex-media-server-wont-launch-on-my-computer/590146/4 "2020-05-14T19:08:02Z")
So… if you run the server app, you should see a small icon in the task tray. ![windows-systemtray-plex](https://global.discourse-cdn.com/plex/original/3X/4/3/430a200d16411e541116e06cf178504da7047184.png) You can open Plex in your browser… for the first run, use [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) if you’re opening Plex from the same machine where the server is running (http://[ip address of the PMS]:32400/web if it’s on another machine on your local network). This should get you to finish the basic setup wizard where you can e.g. create your first libraries and define a name for your server. > **[Basic Setup Wizard | Plex Support](https://support.plex.tv/articles/200288896-basic-setup-wizard/)** > > The first time you open Plex Web App, a Startup Wizard will load. This Wizard helps step you along the... ---
**Author:** ![andy2h1953\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/a/a698b9/32.png) [@andy2h1953\_gmail\_com](https://forums.plex.tv/u/andy2h1953_gmail_com)\ **Post date:** [May 14, 2020, 7:40pm UTC](https://forums.plex.tv/t/plex-media-server-wont-launch-on-my-computer/590146/5 "2020-05-14T19:40:58Z")
ive followed your instructions but its still the same, it wont run ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [May 14, 2020, 7:47pm UTC](https://forums.plex.tv/t/plex-media-server-wont-launch-on-my-computer/590146/6 "2020-05-14T19:47:56Z")
Sometimes… when I’m in a super cynical mood I’d love for the forum to accept posts as short as “yes” to match the flow of information coming my way in that response 😉 Let’s share some more details. What about… - what are you doing to start the Plex Media Server in the first place? - does the Plex icon show in your task tray? - do you get some error message? if so… what’s that message? - when you open the URL from above (…:32400/web) in your browser… what does the browser show? any error messages? - is there a process showing in your task manager that’s named like `Plex...`? ---
**Author:** ![andy2h1953\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/a/a698b9/32.png) [@andy2h1953\_gmail\_com](https://forums.plex.tv/u/andy2h1953_gmail_com)\ **Post date:** [May 14, 2020, 8:27pm UTC](https://forums.plex.tv/t/plex-media-server-wont-launch-on-my-computer/590146/7 "2020-05-14T20:27:19Z")
click on icon in task tray no error messages when ive run the plex media program it seems to install ok then a small box appears with a button saying launch but when pressed nothing happens ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [May 14, 2020, 9:12pm UTC](https://forums.plex.tv/t/plex-media-server-wont-launch-on-my-computer/590146/8 "2020-05-14T21:12:04Z")
Keep it coming… - you have a Plex installed and the icon in the system tray is showing - there were no error messages during the installation # next is question #4, focusing do you get when you open [http://127.0.0.1:32400/web](http://127.0.0.1:32400/web) in your browser? ---
**Author:** ![andy2h1953\_gmail\_com](https://avatars.discourse-cdn.com/v4/letter/a/a698b9/32.png) [@andy2h1953\_gmail\_com](https://forums.plex.tv/u/andy2h1953_gmail_com)\ **Post date:** [May 14, 2020, 9:43pm UTC](https://forums.plex.tv/t/plex-media-server-wont-launch-on-my-computer/590146/9 "2020-05-14T21:43:25Z")
I get the Plex home screen ---
**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\ **Post date:** [May 14, 2020, 10:09pm UTC](https://forums.plex.tv/t/plex-media-server-wont-launch-on-my-computer/590146/10 "2020-05-14T22:09:29Z")
Great… that’s it. Here you can now start adding your libraries and link them to folders in your file system to scan for files, download related metadata and artwork/posters… If you have questions on how to do that, you could check out the respective support articles for Plex Media Server (e.g. `Creating Libraries`, `Editing Libraries`…). [https://support.plex.tv/articles/categories/plex-media-server/](https://support.plex.tv/articles/categories/plex-media-server/) I strongly recommend to have a look at your files before starting this to ensure they’re named in a way Plex will recognize. See e.g. - [https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/](https://support.plex.tv/articles/naming-and-organizing-your-movie-media-files/) - [https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/) ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 12, 2020, 10:09pm UTC](https://forums.plex.tv/t/plex-media-server-wont-launch-on-my-computer/590146/11 "2020-08-12T22:09:39Z")
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