# Plex Media Server Won't Update **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [December 2, 2020, 3:50pm UTC](https://forums.plex.tv/t/plex-media-server-wont-update/660568 "2020-12-02T15:50:49Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![Campos13](https://avatars.discourse-cdn.com/v4/letter/c/54ee81/32.png) [@Campos13](https://forums.plex.tv/u/Campos13)\ **Post date:** [December 2, 2020, 3:50pm UTC](https://forums.plex.tv/t/plex-media-server-wont-update/660568/1 "2020-12-02T15:50:50Z")
Hello, I’m having issues updating my server to the latest version. I’ve been stuck on version 1.20.3.3437 and every time I try to install the latest update it says, something went wrong and then directs me to download the server again. Server Version#: You are currently running version 1.20.3.3437 ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [December 2, 2020, 3:58pm UTC](https://forums.plex.tv/t/plex-media-server-wont-update/660568/2 "2020-12-02T15:58:44Z")
All you need to do is: - Stop/quit/end Plex Server with the tray icon - deinstall Plex Server with the regular ‘Apps’ control panel of Windows (do **not** use 3rd party ‘Uninstaller’ software like Revo etc. Disable things like “registry optimizers”, like CCleaner et al.) - for safety, reboot Windows - download the installation exe of the newer version and install it (If you want to install an **older** version of PMS, take a look into `%LOCALAPPDATA%\Plex Media Server\Updates`) ---
**Author:** ![Campos13](https://avatars.discourse-cdn.com/v4/letter/c/54ee81/32.png) [@Campos13](https://forums.plex.tv/u/Campos13)\ **Post date:** [December 2, 2020, 4:55pm UTC](https://forums.plex.tv/t/plex-media-server-wont-update/660568/3 "2020-12-02T16:55:38Z")
Thanks for the quick reply but will I need to set up plex again? Will my libraries, and remote access still have it’s settings? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [December 2, 2020, 4:56pm UTC](https://forums.plex.tv/t/plex-media-server-wont-update/660568/4 "2020-12-02T16:56:40Z")
As long as you observe > (do **not** use 3rd party ‘Uninstaller’ software like Revo etc. > Disable things like “registry optimizers”, like CCleaner et al.) No, yes. ---
**Author:** ![crider17](https://avatars.discourse-cdn.com/v4/letter/c/96bed5/32.png) [@crider17](https://forums.plex.tv/u/crider17)\ **Post date:** [February 11, 2021, 1:01am UTC](https://forums.plex.tv/t/plex-media-server-wont-update/660568/5 "2021-02-11T01:01:24Z")
I’m in the same boat. Did this work for you? Did you need to setup everything again afterwards? ---
**Author:** ![Campos13](https://avatars.discourse-cdn.com/v4/letter/c/54ee81/32.png) [@Campos13](https://forums.plex.tv/u/Campos13)\ **Post date:** [February 11, 2021, 12:53pm UTC](https://forums.plex.tv/t/plex-media-server-wont-update/660568/6 "2021-02-11T12:53:32Z")
Hey, I haven’t tried this because I’m too afraid of having to start everything over. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 11, 2021, 12:55pm UTC](https://forums.plex.tv/t/plex-media-server-wont-update/660568/7 "2021-02-11T12:55:09Z")
I am an alpha tester for Plex. I am installing several server updates per month – always in the above manner. I’ve never lost my plex data once. ---
**Author:** ![Campos13](https://avatars.discourse-cdn.com/v4/letter/c/54ee81/32.png) [@Campos13](https://forums.plex.tv/u/Campos13)\ **Post date:** [February 11, 2021, 1:06pm UTC](https://forums.plex.tv/t/plex-media-server-wont-update/660568/8 "2021-02-11T13:06:56Z")
Thank you, I will have to try this exactly what was suggested and report back. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 11, 2021, 1:07pm UTC](https://forums.plex.tv/t/plex-media-server-wont-update/660568/9 "2021-02-11T13:07:52Z")
Don’t forget: > (do **not** use 3rd party ‘Uninstaller’ software like Revo etc. > Disable things like “registry optimizers”, like CCleaner et al.) ---
**Author:** ![Campos13](https://avatars.discourse-cdn.com/v4/letter/c/54ee81/32.png) [@Campos13](https://forums.plex.tv/u/Campos13)\ **Post date:** [February 11, 2021, 1:23pm UTC](https://forums.plex.tv/t/plex-media-server-wont-update/660568/10 "2021-02-11T13:23:57Z")
Never used Revo but I do have CC Cleaner installed which I will shut down. I will actually uninstall CC cleaner and reinstall it after the Plex Media Server is updated. ---
**Author:** ![Campos13](https://avatars.discourse-cdn.com/v4/letter/c/54ee81/32.png) [@Campos13](https://forums.plex.tv/u/Campos13)\ **Post date:** [February 11, 2021, 1:28pm UTC](https://forums.plex.tv/t/plex-media-server-wont-update/660568/11 "2021-02-11T13:28:13Z")
Will I have to set up my Remote Access again or will that remain intact after the installation? ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [February 11, 2021, 1:28pm UTC](https://forums.plex.tv/t/plex-media-server-wont-update/660568/12 "2021-02-11T13:28:42Z")
Everything will be as before. (As long as you don’t change other things as well, like changing the network connection/adapter of the server machine etc.) ---
**Author:** ![Campos13](https://avatars.discourse-cdn.com/v4/letter/c/54ee81/32.png) [@Campos13](https://forums.plex.tv/u/Campos13)\ **Post date:** [February 11, 2021, 2:17pm UTC](https://forums.plex.tv/t/plex-media-server-wont-update/660568/13 "2021-02-11T14:17:40Z")
So I followed the steps and everything worked. The only thing I did differently was instead of closing CC Cleaner I uninstalled it because I have to update CC Cleaner anyways. A big thank you for everyone who helped. ---
**Author:** ![crider17](https://avatars.discourse-cdn.com/v4/letter/c/96bed5/32.png) [@crider17](https://forums.plex.tv/u/crider17)\ **Post date:** [February 11, 2021, 3:04pm UTC](https://forums.plex.tv/t/plex-media-server-wont-update/660568/14 "2021-02-11T15:04:50Z")
I can report it worked well for me also. Thanks! ---
**Author:** ![\_Major](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/_major/32/189203_2.png) [@\_Major](https://forums.plex.tv/u/_Major)\ **Post date:** [April 2, 2021, 6:28am UTC](https://forums.plex.tv/t/plex-media-server-wont-update/660568/15 "2021-04-02T06:28:55Z")
Hi… i have problems with my server. it tells me that an update is ther. when i try to press update media server it stop a 8 %. and say somthing whent wronge. i i try to download a version on plex main page it stop. the only way i can get the new version is on my mac. why cant i update the server as i use to in plex app? ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [July 1, 2021, 6:29am UTC](https://forums.plex.tv/t/plex-media-server-wont-update/660568/16 "2021-07-01T06:29:44Z")
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