# Plex mediaplayer not playing any video

**URL:** <https://forums.plex.tv/t/plex-mediaplayer-not-playing-any-video/879393>\
**Category:** Plex Players\
**Tags:** player-linux\
**Created:** [June 5, 2024, 4:36pm UTC](https://forums.plex.tv/t/plex-mediaplayer-not-playing-any-video/879393 "2024-06-05T16:36:02Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Arsimael](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/arsimael/32/229569_2.png) [@Arsimael](https://forums.plex.tv/u/Arsimael)\
**Post date:** [June 5, 2024, 4:36pm UTC](https://forums.plex.tv/t/plex-mediaplayer-not-playing-any-video/879393/1 "2024-06-05T16:36:02Z")

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Server Version#: 1.40.3.8530  
Player Version#: 4.29.2

Hi.  
Since a few weeks, my plex player on my Linux System isn’t playing any video.  
The plex clients on my phone, my Tablet (both Android) are working just fine, If I use plex via browser it also works just fine.

Any Idea how to debug and fix this?

OS is Arch Linux, installed package(s) plex-media-player and plex-media-player-standalone-service.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [June 6, 2024, 10:20am UTC](https://forums.plex.tv/t/plex-mediaplayer-not-playing-any-video/879393/2 "2024-06-06T10:20:05Z")

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> [@Arsimael](#):
>
> installed package(s) plex-media-player and plex-media-player-standalone-service.

Support for PMP ended 4 years ago.  
Please use one of its successors. Plex for Desktop or Plex HTPC.

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<div class="post-metadata">

**Author:** ![Arsimael](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/arsimael/32/229569_2.png) [@Arsimael](https://forums.plex.tv/u/Arsimael)\
**Post date:** [June 23, 2024, 11:00pm UTC](https://forums.plex.tv/t/plex-mediaplayer-not-playing-any-video/879393/3 "2024-06-23T23:00:21Z")

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Hi.  
Today I finally had the time to make the switch.  
Sadly, I can’t login. On current Arch + Plasma6 I had to manually fet the file “libswresample.so.4” and When I am trying to login, I get this error on the COnsole and nothing happens:

```auto
kde-open: /opt/plex-desktop/lib/libQt6Core.so.6: version `Qt_6.7' not found (required by kde-open)
kde-open: /opt/plex-desktop/lib/libQt6Core.so.6: version `Qt_6.7' not found (required by /usr/lib/libKF6KIOGui.so.6)
kde-open: /opt/plex-desktop/lib/libQt6Core.so.6: version `Qt_6.7' not found (required by /usr/lib/libKF6KIOCore.so.6)
kde-open: /opt/plex-desktop/lib/libQt6Core.so.6: version `Qt_6.7' not found (required by /usr/lib/libKF6CoreAddons.so.6)
kde-open: /opt/plex-desktop/lib/libQt6Core.so.6: version `Qt_6.7' not found (required by /usr/lib/libKF6I18n.so.6)
kde-open: /opt/plex-desktop/lib/libQt6Core.so.6: version `Qt_6.7' not found (required by /usr/lib/libKF6Service.so.6)
kde-open: /opt/plex-desktop/lib/libQt6Core.so.6: version `Qt_6.7' not found (required by /usr/lib/libKF6Solid.so.6)
kde-open: /opt/plex-desktop/lib/libQt6Core.so.6: version `Qt_6.7' not found (required by /usr/lib/libKF6WindowSystem.so.6)
kde-open: /opt/plex-desktop/lib/libQt6Core.so.6: version `Qt_6.7' not found (required by /usr/lib/libKF6ConfigCore.so.6)
kde-open: /opt/plex-desktop/lib/libQt6Core.so.6: version `Qt_6.7' not found (required by /usr/lib/libKF6Crash.so.6)
kde-open: /opt/plex-desktop/lib/libQt6Core.so.6: version `Qt_6.7' not found (required by /usr/lib/libKF6AuthCore.so.6)
kde-open: /opt/plex-desktop/lib/libQt6Core.so.6: version `Qt_6.7' not found (required by /usr/lib/libQt6Xml.so.6)

```

Thanks  
Arsimael

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<div class="post-metadata">

**Author:** ![Arsimael](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/arsimael/32/229569_2.png) [@Arsimael](https://forums.plex.tv/u/Arsimael)\
**Post date:** [June 23, 2024, 11:26pm UTC](https://forums.plex.tv/t/plex-mediaplayer-not-playing-any-video/879393/4 "2024-06-23T23:26:10Z")

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Nevermind, Flatpak Version works.

For other Arch users which come here:

```auto
sudo pacman -S flatpak
flatpak remote-add --if-not-exists --user flathub https://dl.flathub.org/repo/flathub.flatpakrepo
flatpak install flathub tv.plex.PlexDesktop

```

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [September 21, 2024, 11:26pm UTC](https://forums.plex.tv/t/plex-mediaplayer-not-playing-any-video/879393/5 "2024-09-21T23:26:41Z")

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