# Plex Metadata Issues For TV Show

**URL:** <https://forums.plex.tv/t/plex-metadata-issues-for-tv-show/342294>\
**Category:** General Discussions\
**Created:** [December 6, 2018, 5:42pm UTC](https://forums.plex.tv/t/plex-metadata-issues-for-tv-show/342294 "2018-12-06T17:42:49Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![MIKECRAPBAG](https://avatars.discourse-cdn.com/v4/letter/m/aeb1de/32.png) [@MIKECRAPBAG](https://forums.plex.tv/u/MIKECRAPBAG)\
**Post date:** [December 6, 2018, 5:42pm UTC](https://forums.plex.tv/t/plex-metadata-issues-for-tv-show/342294/1 "2018-12-06T17:42:50Z")

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I have acquired some media that has the wrong information within it.

It is a commercially available show (Kids In The Hall).

How can I force Plex to use the metadata from the Internet and not the local file information?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 6, 2018, 5:49pm UTC](https://forums.plex.tv/t/plex-metadata-issues-for-tv-show/342294/2 "2018-12-06T17:49:39Z")

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Go to

- Settings - Server - Agents - Shows - TheTVDB

In there, grab the line ‘Local Media Assets’ with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.  
Repeat the same under

- Settings - Server - Agents - Shows - TheMovieDatabase
- Settings - Server - Agents - Movies - Plex Movie
- Settings - Server - Agents - Movies - TheMovieDatabase

Afterwards ‘Refresh Metadata’ on the whole show.

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [December 6, 2018, 6:00pm UTC](https://forums.plex.tv/t/plex-metadata-issues-for-tv-show/342294/3 "2018-12-06T18:00:10Z")

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Consider removing or correcting the wrong metadata.

If using Windows, right click on the file, select properties, Details tab, Remove Properties and Personal Information. You can then choose what to remove or to create a copy with all information removed.

You can also use tools such as [MKVToolNix’s](https://mkvtoolnix.download/) Header Editor (multiplatform, mkv container) or [Subler](https://subler.org/) (Mac, mp4 container) to remove or correct the info. Subler can query online sources such as TVDB to retrieve metadata for movies & shows.

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<div class="post-metadata">

**Author:** ![MIKECRAPBAG](https://avatars.discourse-cdn.com/v4/letter/m/aeb1de/32.png) [@MIKECRAPBAG](https://forums.plex.tv/u/MIKECRAPBAG)\
**Post date:** [December 6, 2018, 6:29pm UTC](https://forums.plex.tv/t/plex-metadata-issues-for-tv-show/342294/4 "2018-12-06T18:29:18Z")

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So once I delete the titles do I just do a refresh in Plex?

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**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [December 6, 2018, 9:15pm UTC](https://forums.plex.tv/t/plex-metadata-issues-for-tv-show/342294/5 "2018-12-06T21:15:21Z")

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You should [Plex Dance](https://forums.plex.tv/t/the-plex-dance/197064) the titles after cleaning up any metadata issues.

Also, make sure you follow Plex’s recommended naming & directory guidelines. Plex can be picky about names, especially with TV shows. Following the guidelines helps Plex when matching against TVDB, etc.

See the [Media Preparation](https://support.plex.tv/articles/categories/media-preparation/) documents. Specifically, [Naming ‘Series’ & ‘Season’ Based TV Shows](https://support.plex.tv/articles/200220687-naming-series-season-based-tv-shows/).

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 6, 2019, 9:22pm UTC](https://forums.plex.tv/t/plex-metadata-issues-for-tv-show/342294/6 "2019-03-06T21:22:21Z")

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