# Plex Mix Function

**URL:** <https://forums.plex.tv/t/plex-mix-function/195798>\
**Category:** General Discussions\
**Created:** [June 14, 2017, 7:11pm UTC](https://forums.plex.tv/t/plex-mix-function/195798 "2017-06-14T19:11:23Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![rrstorer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rrstorer/32/94585_2.png) [@rrstorer](https://forums.plex.tv/u/rrstorer)\
**Post date:** [June 14, 2017, 7:11pm UTC](https://forums.plex.tv/t/plex-mix-function/195798/1 "2017-06-14T19:11:23Z")

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It seems to have disappeared on my setup now - how do I get it to return please?

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [June 14, 2017, 8:16pm UTC](https://forums.plex.tv/t/plex-mix-function/195798/2 "2017-06-14T20:16:44Z")

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Plex Mix is a Plex Pass feature.  
So make sure that:

1. your server itself is signed into a [plex.tv](http://plex.tv) account that actually has a Plex Pass  
(Settings - Server - General)
2. Plex Mix only works in a Premium Music library
3. almost all Plex Pass features need the server to have a working internet connection

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**Author:** ![mm98](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/mm98/32/173608_2.png) [@mm98](https://forums.plex.tv/u/mm98)\
**Post date:** [June 14, 2017, 8:30pm UTC](https://forums.plex.tv/t/plex-mix-function/195798/3 "2017-06-14T20:30:46Z")

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There is a known bug regarding PlexMix and Popular tracks. I have reported it earlier [here](http://forums.plex.tv/discussion/263821/bug-report-plex-web-v3-1-1 "here"). The bug still exists.

Peter\_W [replied](http://forums.plex.tv/discussion/comment/1417612/#Comment_1417612 "replied"):

> I got a response from the dev’s stating that they are aware of the issue @mm98 reports re Plex Mix, but that there is currently no easy fix for it. They are hopeful that it will be fixed in the future but no ETA to give.

**Description:**  
On initial load of Artist page, the “Popular Tracks” does not contain “Play Plex Mix” in track context menu. Find the same track in Albums, and click the 3 dots … “Play Plex Mix” is visible. Go back to Artist page and “Play Plex Mix” is visible in track context menu. If you start with album and go to artist it works ok!  
 ![](https://sea1.discourse-cdn.com/plex/uploads/default/original/3X/f/2/f29003cdfce9fcc3c86f3dcbb551559bf2a5ae5b.gif)

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**Author:** ![rrstorer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rrstorer/32/94585_2.png) [@rrstorer](https://forums.plex.tv/u/rrstorer)\
**Post date:** [June 14, 2017, 8:45pm UTC](https://forums.plex.tv/t/plex-mix-function/195798/4 "2017-06-14T20:45:45Z")

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Thanks for the help.

I moved servers and updated all of the libraries without exporting the previous settings. Previously the plex mix function worked, for some reason it doesn’t now. Not sure why.

The suggestions below … I have all of the following, unless i need to activate the premium music library?

1. your server itself is signed into a plex.tv account that actually has a Plex Pass  
(Settings - Server - General)
2. Plex Mix only works in a Premium Music library
3. almost all Plex Pass features need the server to have a working internet connection

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [June 14, 2017, 8:52pm UTC](https://forums.plex.tv/t/plex-mix-function/195798/5 "2017-06-14T20:52:41Z")

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Edit your music library.  
go to the ‘Advanced’ tab  
if you see `Plex Premium Music Settings` then you have the rigth type of music library  
if you see a dropdown menu labeled `Agent` instead, you have the wrong type of music library.

If your music library is a Premium Library already:  
Plex Mix requires a “special sauce” from Gracenote, which it only gets after it has Matched all of your music library. If you Abort the library update (or you just try to use the Plex Mix too early), the special sauce won’t be there and thus, no Plex Mix.

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**Author:** ![rrstorer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rrstorer/32/94585_2.png) [@rrstorer](https://forums.plex.tv/u/rrstorer)\
**Post date:** [June 14, 2017, 9:03pm UTC](https://forums.plex.tv/t/plex-mix-function/195798/6 "2017-06-14T21:03:25Z")

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How do i get to the advanced tab please- i can only see settings…

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**Author:** ![rrstorer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rrstorer/32/94585_2.png) [@rrstorer](https://forums.plex.tv/u/rrstorer)\
**Post date:** [June 14, 2017, 9:06pm UTC](https://forums.plex.tv/t/plex-mix-function/195798/7 "2017-06-14T21:06:27Z")

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mine just lists the agent as last.fm . (found it) altered it to the other setting - personal media artists. Still no change.

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [June 14, 2017, 9:28pm UTC](https://forums.plex.tv/t/plex-mix-function/195798/8 "2017-06-14T21:28:02Z")

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> @rrstorer said:  
> mine just lists the agent as last.fm . (found it) altered it to the other setting - personal media artists. Still no change.

You can’t turn a normal music library into a Premium music library like that.  
You need to create a new library.

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**Author:** ![rrstorer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rrstorer/32/94585_2.png) [@rrstorer](https://forums.plex.tv/u/rrstorer)\
**Post date:** [June 15, 2017, 5:59am UTC](https://forums.plex.tv/t/plex-mix-function/195798/9 "2017-06-15T05:59:50Z")

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Explain what I need please…

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<div class="post-metadata">

**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [June 15, 2017, 9:39am UTC](https://forums.plex.tv/t/plex-mix-function/195798/10 "2017-06-15T09:39:17Z")

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You need to create a new music library. `+`  
 ![](https://global.discourse-cdn.com/plex/original/3X/2/8/2883731150cad6e29758e47da29ad777c61bcc55.png)

Make sure your server has an internet connection when you do it.  
You will be asked whether a Premium or a ‘normal’ music library shall get created.  
Point it to your files and prepare to wait a rather long time.

There is no need to erase your existing music library.  
I’d keep it around at least until the Premium library works.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 11:24pm UTC](https://forums.plex.tv/t/plex-mix-function/195798/11 "2020-01-07T23:24:46Z")

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