# Plex Mix missing **URL:** \ **Category:** General Discussions\ **Created:** [March 6, 2017, 11:43pm UTC](https://forums.plex.tv/t/plex-mix-missing/183178 "2017-03-06T23:43:22Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![OFark](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ofark/32/102154_2.png) [@OFark](https://forums.plex.tv/u/OFark)\ **Post date:** [March 6, 2017, 11:43pm UTC](https://forums.plex.tv/t/plex-mix-missing/183178/1 "2017-03-06T23:43:22Z")
Yesterday I upgraded to Plex Pass, so far the only features, the only difference I see is lyrics and sync. Plex Mix is no where to be found. I have about 24k tracks and no a single Plex Mix to be seen anywhere, the Chrome web app, direct on the server, on my Sony TV, on my Android phone. Nadda. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [March 7, 2017, 4:46pm UTC](https://forums.plex.tv/t/plex-mix-missing/183178/2 "2017-03-07T16:46:46Z")
Plex Mix is only available in a Premium Music library. This must be created new when you get the Plex Pass. An existing (non-Plex Pass) music library cannot be converted. > **[Creating a Premium Music Library | Plex Support](https://support.plex.tv/articles/204892678-creating-a-premium-music-library/)** > > Tip!: Creating a Premium music library requires an active subscription. Premium music libraries expand on what’s available from regular music... ---
**Author:** ![OFark](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ofark/32/102154_2.png) [@OFark](https://forums.plex.tv/u/OFark)\ **Post date:** [March 13, 2017, 11:18pm UTC](https://forums.plex.tv/t/plex-mix-missing/183178/3 "2017-03-13T23:18:17Z")
Well that was never made obvious. ---
**Author:** ![podick](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/podick/32/98061_2.png) [@podick](https://forums.plex.tv/u/podick)\ **Post date:** [May 9, 2017, 6:21am UTC](https://forums.plex.tv/t/plex-mix-missing/183178/4 "2017-05-09T06:21:22Z")
The Option to Play Plex Mix has been missing from my Premium Music library on my PMS for some time now. Really irritating and I don’t feel like reinstalling PMS or rebuilding my library database. Haven’t seen a solid explanation regarding the cause or a resolution. I have a lifetime PP. ---
**Author:** ![OFark](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ofark/32/102154_2.png) [@OFark](https://forums.plex.tv/u/OFark)\ **Post date:** [July 28, 2017, 12:01pm UTC](https://forums.plex.tv/t/plex-mix-missing/183178/5 "2017-07-28T12:01:15Z")
Yeah it’s gone again. No Plex Mix option in a library build on a plex pass account with premium music option selected. ---
**Author:** ![maxime.wantiez](https://avatars.discourse-cdn.com/v4/letter/m/73ab20/32.png) [@maxime.wantiez](https://forums.plex.tv/u/maxime.wantiez)\ **Post date:** [July 28, 2017, 12:14pm UTC](https://forums.plex.tv/t/plex-mix-missing/183178/6 "2017-07-28T12:14:48Z")
> @OFark said: > Yeah it’s gone again. No Plex Mix option in a library build on a plex pass account with premium music option selected. SAme here … ---
**Author:** ![interconnect](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/interconnect/32/13222_2.png) [@interconnect](https://forums.plex.tv/u/interconnect)\ **Post date:** [October 17, 2017, 5:23pm UTC](https://forums.plex.tv/t/plex-mix-missing/183178/7 "2017-10-17T17:23:29Z")
Is this option ever coming back? Still missing on a premium music library in Plex Web app. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 17, 2017, 5:29pm UTC](https://forums.plex.tv/t/plex-mix-missing/183178/8 "2017-10-17T17:29:56Z")
Plex Mix is only available if - the library is a Premium music library - the album to which the song belongs has been ‘matched’ by Plex against the Gracenote database. So it won’t work with a collection of loose files which don’t belong to an album. If you _do_ have an album, verify that it has indeed been matched. You can do so by clicking onto the ellipsis ( . . . ) on an album page. If there is a menu item `Match` in there, the album is **un** matched. Plex Mic is also usually not available in the list of ‘Popular Tracks’ from a particular artist. You need to either play the track and then go to the ellipsis in the player bar. Or dive into a particular album and click on the ellipsis of a particular track in there. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 7, 2020, 10:53pm UTC](https://forums.plex.tv/t/plex-mix-missing/183178/9 "2020-01-07T22:53:22Z")