Plex Movie scanner doesn't obey **Use local assets** and **Prefer local metadata**

[nrudnyk_pm_me]

Server Version#: 1.21.0.3744
Player Version#: 4.52.1

Hello.

As per title, despite the fact I’m using those properties, Plex doesn’t get metadata like poster and chapters which is embedded in my mkv files.

e.g. that’s how looking media info from the mkv (inspected by MediaInfo:)

00:00:00.000                             : uk:Початок - en:Start
00:04:20.000                             : uk:Лас-Вегас - en:Las Vegas
00:09:06.170                             : uk:Тиняння - en:Puttering
00:14:38.500                             : uk:Єрихон - en:Jericho
00:16:49.000                             : uk:Вижив - en:Survived
00:22:08.500                             : uk:Плани - en:The Plans
00:28:33.100                             : uk:Який прогрес? - en:What Progress
00:37:46.000                             : uk:Додому - en:Home
00:43:42.000                             : uk:Знавці - en:Pundits
00:46:15.259                             : uk:Старк Індастріс - en:Industry
00:48:40.488                             : uk:Ранок опісля - en:Morning After
00:59:24.644                             : uk:Новий реактор - en:New Grids
01:07:32.423                             : uk:Союзники - en:Allies
01:13:36.800                             : uk:Старі винаходи - en:Old Inventions
01:28:29.500                             : uk:Пеппер: співучасник - en:Pepper: Accomplice
01:35:45.750                             : uk:Позбавлений Реактора - en:Underpowered
01:53:31.250                             : uk:Офіційна заява - en:Official Statement
01:57:18.000                             : uk:Прикінцеві титри - en:End Credits
02:05:12.500                             : uk:Проект Месники - en:Avenger Initiative

and here is the information from Plex xml file:

<Chapter id="15784" filter="thumb=15784" tag="Start" index="1" startTimeOffset="0" endTimeOffset="546170"/>
<Chapter id="16566" filter="thumb=16566" tag="Puttering" index="2" startTimeOffset="546170" endTimeOffset="1713100"/>
<Chapter id="16567" filter="thumb=16567" tag="What Progress" index="3" startTimeOffset="1713100" endTimeOffset="2266000"/>
<Chapter id="16568" filter="thumb=16568" tag="Home" index="4" startTimeOffset="2266000" endTimeOffset="2622000"/>
<Chapter id="16569" filter="thumb=16569" tag="Pundits" index="5" startTimeOffset="2622000" endTimeOffset="2775259"/>
<Chapter id="16570" filter="thumb=16570" tag="Industry" index="6" startTimeOffset="2775259" endTimeOffset="2920488"/>
<Chapter id="16571" filter="thumb=16571" tag="Morning After" index="7" startTimeOffset="2920488" endTimeOffset="3564644"/>
<Chapter id="16572" filter="thumb=16572" tag="New Grids" index="8" startTimeOffset="3564644" endTimeOffset="4052423"/>
<Chapter id="16573" filter="thumb=16573" tag="Allies" index="9" startTimeOffset="4052423" endTimeOffset="4416800"/>
<Chapter id="16574" filter="thumb=16574" tag="Old Inventions" index="10" startTimeOffset="4416800" endTimeOffset="5309500"/>
<Chapter id="16575" filter="thumb=16575" tag="Pepper: Accomplice" index="11" startTimeOffset="5309500" endTimeOffset="5745750"/>
<Chapter id="16576" filter="thumb=16576" tag="Underpowered" index="12" startTimeOffset="5745750" endTimeOffset="6811250"/>
<Chapter id="16577" filter="thumb=16577" tag="Official Statement" index="13" startTimeOffset="6811250" endTimeOffset="7038000"/>
<Chapter id="8364" filter="thumb=8364" tag="End Credits" index="14" startTimeOffset="7038000" endTimeOffset="7512500"/>
<Chapter id="16578" filter="thumb=16578" tag="Avenger Initiative" index="15" startTimeOffset="7512500" endTimeOffset="7562320"/>

same goes for the poster. Here’s the poster from the file:

vs the poster from Plex metadata:

I did try Plex dance few times, which apparently didn’t help.

Is there anything I can do to make it work as expected?

[JuiceWSA]

Plex doesn’t read embedded metadata in MKV files.
Only MP4.

[nrudnyk_pm_me]

is there any plans to add that?

and also I’ve noticed if my chapters is multilane, it grabs the second one, e.g chapters defined like this:

00:00:00.000                             : en:Prologue - uk:Пролог
00:04:05.953                             : en:Morag - uk:Мораг
00:11:22.473                             : uk:Ронан Обвинувач - en:Ronan The Accuser
00:15:22.630                             : uk:Людина Честі - en:A Man Of Honor

the output would be like:

hence I’m assuming something going on behind the scenes

[JuiceWSA]

@nrudnyk_pm_me

is there any plans to add that?

I doubt that will change - it hasn’t in 100 years.

Chapters work for me when I maintain the originals.
I’ve never tried to add any, but I would imagine there’s a right way and a million wrong ways. Can’t help you there.

[BigWheel]

I am guessing you wanted the Russian Titles for the chapter correct? ( not sure why they say UK)

also it looks like there are 19 of them embedded but only 15 from the xml. I just wanted to see if you just didn’t copy them app post here or it is missing a few; Las Vegas, Jericho, survived, and The Plans seem to not be there in xml

[nrudnyk_pm_me]

Hello @BigWheel,

I want chapters in both English end Ukrainian, that’s why it’s uk.
that’s the thing, that Plex missing some of them, and I’m not sure why, it looks that it picks from some chapters database or whatever… so I’m wondering how to force Plex use metadata from the movie container itself (.mkv

but I would imagine there’s a right way and a million wrong ways.

so I’m wondering what is the correct way

Thanks