# Plex MS won’t stay open

**URL:** <https://forums.plex.tv/t/plex-ms-won-t-stay-open/795826>\
**Category:** Plex Media Server\
**Tags:** server-mac\
**Created:** [June 5, 2022, 6:47pm UTC](https://forums.plex.tv/t/plex-ms-won-t-stay-open/795826 "2022-06-05T18:47:05Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![randallpjenkins](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/randallpjenkins/32/91559_2.png) [@randallpjenkins](https://forums.plex.tv/u/randallpjenkins)\
**Post date:** [June 5, 2022, 6:47pm UTC](https://forums.plex.tv/t/plex-ms-won-t-stay-open/795826/1 "2022-06-05T18:47:06Z")

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My Plex Pass update went to 1.27 and since then seems to quit a bit after being launched. It will show media and play media for the short couple minutes it’s launched. Just won’t stay open. Tried to download the non-Plex Plass release to downgrade and now that doesn’t seem to actually view my library despite the app being stable and staying open.

Anyone else experience this? Any ideas what issue I should look for with the downgrade? Thanks!

Server Version#: 1.27 (Mac)  
Player Version#:

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [June 5, 2022, 7:35pm UTC](https://forums.plex.tv/t/plex-ms-won-t-stay-open/795826/2 "2022-06-05T19:35:33Z")

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[Server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) might show what’s wrong with your setup. If the database got fried, reinstalling different versions of the app won’t make a difference.

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**Author:** ![randallpjenkins](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/randallpjenkins/32/91559_2.png) [@randallpjenkins](https://forums.plex.tv/u/randallpjenkins)\
**Post date:** [June 5, 2022, 7:48pm UTC](https://forums.plex.tv/t/plex-ms-won-t-stay-open/795826/3 "2022-06-05T19:48:14Z")

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I’ll get [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) over here in a bit, was trying to work on it while not at home but realize hard to help without those.

I will add, the recent Plex Pass build does show my library and does play, and then the stable build does not. So I don’t think it’s a fried database.

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**Author:** ![randallpjenkins](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/randallpjenkins/32/91559_2.png) [@randallpjenkins](https://forums.plex.tv/u/randallpjenkins)\
**Post date:** [June 6, 2022, 3:25am UTC](https://forums.plex.tv/t/plex-ms-won-t-stay-open/795826/4 "2022-06-06T03:25:59Z")

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Here is the log:  
[Plex Media Server.log](https://forums.plex.tv/uploads/short-url/kktQ3atIYkFrAoCpOTc7f17m93g.log) (270.8 KB)

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [June 6, 2022, 2:17pm UTC](https://forums.plex.tv/t/plex-ms-won-t-stay-open/795826/5 "2022-06-06T14:17:29Z")

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Could you upload a zip-file of the entire [PMS log](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) folder (or at least the numbered versions of the `Plex Media Server.log`)? The file you have uploaded only contains the log information since your server restarted after its last crash – nothing about the crash itself.

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**Author:** ![randallpjenkins](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/randallpjenkins/32/91559_2.png) [@randallpjenkins](https://forums.plex.tv/u/randallpjenkins)\
**Post date:** [June 6, 2022, 6:13pm UTC](https://forums.plex.tv/t/plex-ms-won-t-stay-open/795826/7 "2022-06-06T18:13:09Z")

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Here you go… appreciate the assist.  
[Plex Media Server.zip](https://forums.plex.tv/uploads/short-url/rRaaRjNTXLFDVR3Ynb7Olhhwz2N.zip) (1.2 MB)

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [June 6, 2022, 7:37pm UTC](https://forums.plex.tv/t/plex-ms-won-t-stay-open/795826/8 "2022-06-06T19:37:53Z")

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It appears the Plex Media Server is shutting down “regularly” based on a perceived shutdown command. Does your Mac reboot when you experience this issue?

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**Author:** ![randallpjenkins](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/randallpjenkins/32/91559_2.png) [@randallpjenkins](https://forums.plex.tv/u/randallpjenkins)\
**Post date:** [June 6, 2022, 8:00pm UTC](https://forums.plex.tv/t/plex-ms-won-t-stay-open/795826/9 "2022-06-06T20:00:17Z")

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The Mac has not been rebooting. I have shut down Plex manually a couple times the past few days as I try to deal with which version is the way forward.

Today’s preview seems to keep the app stable for me but only some of my library is showing (workouts, but not tv, and movies). I’m trying to pull an old database from Time Machine and see if rolling back to that solves anything.

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**Author:** ![blueima2](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@blueima2](https://forums.plex.tv/u/blueima2)\
**Post date:** [July 16, 2022, 3:58pm UTC](https://forums.plex.tv/t/plex-ms-won-t-stay-open/795826/10 "2022-07-16T15:58:45Z")

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I have the same issue, it only stays open while a scan is happening, then shuts off  
On a 2018 mac mini 6core i7 32gb ram

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 14, 2022, 3:59pm UTC](https://forums.plex.tv/t/plex-ms-won-t-stay-open/795826/11 "2022-10-14T15:59:06Z")

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