# Plex Needs a Dedicated Support Staff / Ticket System

**URL:** <https://forums.plex.tv/t/plex-needs-a-dedicated-support-staff-ticket-system/365992>\
**Category:** General Discussions\
**Created:** [January 22, 2019, 9:49pm UTC](https://forums.plex.tv/t/plex-needs-a-dedicated-support-staff-ticket-system/365992 "2019-01-22T21:49:25Z")\
**Posts on this page:** 1\
**Showing post:** 13

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**Author:** ![ttringle](https://avatars.discourse-cdn.com/v4/letter/t/b5ac83/32.png) [@ttringle](https://forums.plex.tv/u/ttringle)\
**Post date:** [February 5, 2019, 7:27pm UTC](https://forums.plex.tv/t/plex-needs-a-dedicated-support-staff-ticket-system/365992/13 "2019-02-05T19:27:47Z")

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Just saw that Plex is producing advertising that is being played on popular Youtube channels. If they have the money to advertise for new users then they should really consider creating dedicated support structures to retain the users they currently have.

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