# Plex no longer adding cast from metadata

**URL:** <https://forums.plex.tv/t/plex-no-longer-adding-cast-from-metadata/746099>\
**Category:** Metadata & Adding Files\
**Tags:** server-synology\
**Created:** [September 26, 2021, 10:26am UTC](https://forums.plex.tv/t/plex-no-longer-adding-cast-from-metadata/746099 "2021-09-26T10:26:23Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![syncopation](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/syncopation/32/701_2.png) [@syncopation](https://forums.plex.tv/u/syncopation)\
**Post date:** [September 26, 2021, 10:26am UTC](https://forums.plex.tv/t/plex-no-longer-adding-cast-from-metadata/746099/1 "2021-09-26T10:26:23Z")

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Server Version#: 1.24.3.5033  
Player Version#: latest web

For personal videos Plex is no longer picking up cast info I manually added to metadata.

Scanner: Plex Video Files Scanner  
Agent: Personal Media

also tried

Scanner: Plex Video Files  
Agent: Personal Media

with same results.

This previously worked. Also the Genre tag seems to be ignored and is not shown.

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**Author:** ![syncopation](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/syncopation/32/701_2.png) [@syncopation](https://forums.plex.tv/u/syncopation)\
**Post date:** [September 26, 2021, 10:54am UTC](https://forums.plex.tv/t/plex-no-longer-adding-cast-from-metadata/746099/3 "2021-09-26T10:54:34Z")

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Thanks for your reply, however I do not understand what you are suggesting. The thread you linked says to manually add cast information. I did that.

> If you setup Plex to prefer that embedded metadata it should also assign the cast accordingly.

Do I need to adjust some setting? If yes, which and where? And also, why would this previously have worked but not work now?

Editing cast is not my problem, but Plex not picking up on the cast I already added to the files metadata.

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**Author:** ![syncopation](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/syncopation/32/701_2.png) [@syncopation](https://forums.plex.tv/u/syncopation)\
**Post date:** [September 26, 2021, 11:05am UTC](https://forums.plex.tv/t/plex-no-longer-adding-cast-from-metadata/746099/5 "2021-09-26T11:05:06Z")

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Scanner: Plex Movie  
Agent: Plex Movie

Trying to switch to above settings results in `Your changes could not be saved.`

 ![Screenshot 2021-09-26 at 13.04.24](https://global.discourse-cdn.com/plex/original/3X/e/8/e801e289b99c43d6d317c7c18e08c594e7f7aed5.png)

 ![Screenshot 2021-09-26 at 13.04.34](https://global.discourse-cdn.com/plex/original/3X/5/e/5e55560cdb70722130bbc0fb463c998591e3b410.png)

Changed the order of Plex \> Settings \> Agents \> Modies \> Personal Media from

1. Peronal Media 2. Local Media Assets (Movies) to
2. Local Media Assets (Movies) 2. Personal Media

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<div class="post-metadata">

**Author:** ![bananafranco](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bananafranco/32/2897_2.png) [@bananafranco](https://forums.plex.tv/u/bananafranco)\
**Post date:** [September 26, 2021, 11:08am UTC](https://forums.plex.tv/t/plex-no-longer-adding-cast-from-metadata/746099/7 "2021-09-26T11:08:58Z")

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I think there’s something going on. There are increasing signs, that somethings not right

> [@Plex just said f\*\*k all my local music metadata - help!](https://forums.plex.tv/t/plex-just-said-f-k-all-my-local-music-metadata-help/746071/3):
>
> I never used a coverart.jpg file inside my music folders and Plex always still recognized the album art file I had embedded into the mp3 file. I have no clue what has happened, but now Plex isn’t recognizing the album art, album year, or genre anymore. This bums me out so hard as I’ve spent countless hours curating my mp3 collection to have the proper tags, artwork, etc.

> [@Album art not show after update to 1.24.3](https://forums.plex.tv/t/album-art-not-show-after-update-to-1-24-3/746096):
>
> Server Version#: 1.24.3[Plex Media Server.log](https://forums.plex.tv/uploads/short-url/qkBbUzVIPscfM05uDCqG3XR8KVS.log) (905.9 KB) lib setting : scanner : plex music agent : personal media artist album art local file only prefer local meta data all music tags are ok incl album cover cover.jpg in album folder adding a new album , album art is not show, but the artist poster. all existing albums are ok. moving a existing album out and back in result in same problem album art not show. log show error : ERROR - Exception loading item ‘I Will Survive’ from bundle…

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<div class="post-metadata">

**Author:** ![syncopation](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/syncopation/32/701_2.png) [@syncopation](https://forums.plex.tv/u/syncopation)\
**Post date:** [September 26, 2021, 11:09am UTC](https://forums.plex.tv/t/plex-no-longer-adding-cast-from-metadata/746099/8 "2021-09-26T11:09:26Z")

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Yeah saw those as well and thought they could be related.

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<div class="post-metadata">

**Author:** ![syncopation](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/syncopation/32/701_2.png) [@syncopation](https://forums.plex.tv/u/syncopation)\
**Post date:** [September 26, 2021, 11:11am UTC](https://forums.plex.tv/t/plex-no-longer-adding-cast-from-metadata/746099/10 "2021-09-26T11:11:51Z")

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Yes, see screenshots above.

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<div class="post-metadata">

**Author:** ![syncopation](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/syncopation/32/701_2.png) [@syncopation](https://forums.plex.tv/u/syncopation)\
**Post date:** [September 26, 2021, 11:17am UTC](https://forums.plex.tv/t/plex-no-longer-adding-cast-from-metadata/746099/12 "2021-09-26T11:17:02Z")

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Did that and also tried removing and re-adding the media in question - no dice. Cast is not showing up.

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<div class="post-metadata">

**Author:** ![syncopation](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/syncopation/32/701_2.png) [@syncopation](https://forums.plex.tv/u/syncopation)\
**Post date:** [September 26, 2021, 11:23am UTC](https://forums.plex.tv/t/plex-no-longer-adding-cast-from-metadata/746099/14 "2021-09-26T11:23:04Z")

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Correct - as stated in [Plex no longer adding cast from metadata - #5 by syncopation](https://forums.plex.tv/t/plex-no-longer-adding-cast-from-metadata/746099/5)

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<div class="post-metadata">

**Author:** ![syncopation](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/syncopation/32/701_2.png) [@syncopation](https://forums.plex.tv/u/syncopation)\
**Post date:** [September 26, 2021, 11:37am UTC](https://forums.plex.tv/t/plex-no-longer-adding-cast-from-metadata/746099/16 "2021-09-26T11:37:04Z")

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So could the problem be I used “Other Videos” and not “Movies” for this library? I can’t adjust that general library type after creating a library - is that correct?

I find all this quite confusing. The folder has music concert videos. Some officially released some from TV, some non-official. So “Movies” did not seem the right choice for this content which is why I initially went with “Other Videos”.

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<div class="post-metadata">

**Author:** ![syncopation](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/syncopation/32/701_2.png) [@syncopation](https://forums.plex.tv/u/syncopation)\
**Post date:** [September 26, 2021, 11:49am UTC](https://forums.plex.tv/t/plex-no-longer-adding-cast-from-metadata/746099/18 "2021-09-26T11:49:50Z")

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So not being able to switch library type for existing libraries is a known bug then? Is there some ID to keep track of that problem?

Added a new library with library type “Movies” and (EDIT) cast is showing up. Problem solved. Awesome.

Thanks a lot for your help.

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<div class="post-metadata">

**Author:** ![syncopation](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/syncopation/32/701_2.png) [@syncopation](https://forums.plex.tv/u/syncopation)\
**Post date:** [September 26, 2021, 12:01pm UTC](https://forums.plex.tv/t/plex-no-longer-adding-cast-from-metadata/746099/20 "2021-09-26T12:01:25Z")

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Is there an option to mark all items as played for the new library?

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<div class="post-metadata">

**Author:** ![syncopation](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/syncopation/32/701_2.png) [@syncopation](https://forums.plex.tv/u/syncopation)\
**Post date:** [September 26, 2021, 12:10pm UTC](https://forums.plex.tv/t/plex-no-longer-adding-cast-from-metadata/746099/22 "2021-09-26T12:10:02Z")

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This works, yey! Does this option exist for detailed /table view only or can it also be used with grid view?

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<div class="post-metadata">

**Author:** ![syncopation](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/syncopation/32/701_2.png) [@syncopation](https://forums.plex.tv/u/syncopation)\
**Post date:** [September 26, 2021, 12:13pm UTC](https://forums.plex.tv/t/plex-no-longer-adding-cast-from-metadata/746099/24 "2021-09-26T12:13:24Z")

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Oh top left of each item thumb in grid view has the selection dot. Got it.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 25, 2021, 12:16pm UTC](https://forums.plex.tv/t/plex-no-longer-adding-cast-from-metadata/746099/26 "2021-12-25T12:16:20Z")

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