# Plex no longer playing some files

**URL:** <https://forums.plex.tv/t/plex-no-longer-playing-some-files/872748>\
**Category:** Plex Media Server\
**Tags:** server-linux, server-docker, android-mobile-legacy, plex-web, roku\
**Created:** [March 20, 2024, 6:45pm UTC](https://forums.plex.tv/t/plex-no-longer-playing-some-files/872748 "2024-03-20T18:45:38Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Cosmichunter](https://avatars.discourse-cdn.com/v4/letter/c/258eb7/32.png) [@Cosmichunter](https://forums.plex.tv/u/Cosmichunter)\
**Post date:** [March 20, 2024, 6:45pm UTC](https://forums.plex.tv/t/plex-no-longer-playing-some-files/872748/1 "2024-03-20T18:45:38Z")

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Server Version#: 1.40.1.8227  
Player Version#: 10.11.0.183  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>  
As of last week I am no longer able to stream some shows/movies to some devices including directly from the web interface.

The shows/movies have all worked previously and still work on some devices.

When I try to play any of the affected shows/movies I get the spinning wheel followed by the “Error. An Error occurred while attempting to play this video”.

The affected systems are a Samsung tablet, Nothing Phone and the web interface.

The same affected shows/movies still work on an LG TV, Samsung Phone, Xbox Series S and a Roku Streaming Stick.

I have updated everything and restarted the docker container along with the server but the issue still persists.

Any ideas or help is greatly appreciated.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 18, 2024, 6:45pm UTC](https://forums.plex.tv/t/plex-no-longer-playing-some-files/872748/2 "2024-06-18T18:45:54Z")

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