# Plex Not Adding New Files
**URL:** https://forums.plex.tv/t/plex-not-adding-new-files/620641
**Category:** Metadata & Adding Files
**Tags:** server-linux
**Created:** [August 5, 2020, 2:14am UTC](https://forums.plex.tv/t/plex-not-adding-new-files/620641 "2020-08-05T02:14:43Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@dmcgettigan](https://forums.plex.tv/u/dmcgettigan)
#### Post date: [August 5, 2020, 2:14am UTC](https://forums.plex.tv/t/plex-not-adding-new-files/620641/1 "2020-08-05T02:14:44Z")
Server Version#: 1.20.0.3181
I recently upgraded my PMS from a Win10 machine to Ubuntu 20.04 and any of newly downloaded files are not being in seen in Plex. Both Sonarr and Radarr have successfully downloaded files and are present in the folders however Plex does not show them. interestingly, the files that are not showing up in Plex show up in Ubuntu as “pink” which I believe just means they are a graphic file.
I am not sure if that makes a difference or not, any ideas?
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### Author:  [@frederick.grayson](https://forums.plex.tv/u/frederick.grayson)
#### Post date: [August 5, 2020, 2:46am UTC](https://forums.plex.tv/t/plex-not-adding-new-files/620641/2 "2020-08-05T02:46:58Z")
What about the ownership and permissions?
ls -al
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [August 5, 2020, 8:08am UTC](https://forums.plex.tv/t/plex-not-adding-new-files/620641/3 "2020-08-05T08:08:06Z")
The different colors imply the files have different permissions.
It’s true that the files highlighted in magenta are graphics (or videos). The green file names indicate files that are “executable” (`x` flag is set).
Therefore… `ls -al` should provide the necessary information to ensure `plex` can actually see those files (as per frederick.grayson’s reply).
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### Author:  [@DH283798PLX](https://forums.plex.tv/u/DH283798PLX)
#### Post date: [August 5, 2020, 11:11am UTC](https://forums.plex.tv/t/plex-not-adding-new-files/620641/4 "2020-08-05T11:11:05Z")
> **[Naming and Organizing Your TV Show Files | Plex Support](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/)**
>
> The scanners and metadata agents used by Plex will work best when your major types of content are separated from...
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### Author:  [@tom80H](https://forums.plex.tv/u/tom80H)
#### Post date: [August 5, 2020, 11:16am UTC](https://forums.plex.tv/t/plex-not-adding-new-files/620641/5 "2020-08-05T11:16:24Z")
The names are ok.
Yes… the season # in the season folder could be padded to 2 digits (`Season.2`-\>`Season 02`) and you could get rid of the `.` as fillers… but those are cosmetic issues that won’t prevent Plex from cataloging the files.
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### Author:  [@dmcgettigan](https://forums.plex.tv/u/dmcgettigan)
#### Post date: [August 5, 2020, 1:01pm UTC](https://forums.plex.tv/t/plex-not-adding-new-files/620641/6 "2020-08-05T13:01:57Z")
The permissions were the issue, thanks!
How do I make sure future files have the correct permissions when added?
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [November 3, 2020, 1:01pm UTC](https://forums.plex.tv/t/plex-not-adding-new-files/620641/7 "2020-11-03T13:01:58Z")
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